The service here is very good and every staff member is very nice. However, breakfast costs extra. In addition, the shampoo was empty in the room I booked. There are stains on the curtains. Everything else is ok. The location of the hotel is good, there are many restaurants around, with all flavors, breakfast and dinner are not a problem.
Anan
1 泊の家族旅行
10/10
Halima
6 泊の家族旅行
8/10
Sam at the restaurant was an amazing server! Wish they had entertainment on Saturday or Sunday evening in the casino
Tracy
2 泊旅行
10/10
Kenneth
1 泊旅行
6/10
Dirty shower noisy room
Tim
2 泊の家族旅行
10/10
Linda
1 泊旅行
6/10
Michael
2 泊の出張
8/10
The staff were amazing, very friendly. The room had an awful musty smell and the A/C wasn’t working.
Lori
1 泊の家族旅行
6/10
Norbert
1 泊旅行
10/10
tiffany
2 泊旅行
10/10
BreeAnn
1 泊旅行
4/10
I want to love it because the pool is so clean and big and warm, the hottub is super hot, the restaurants food are so yummy; afterall, the rooms are decent. Yes it is a old resort so you can see some wear and tear here or there. If you need a lot of closet space or drawers for your belongings, it doesn't quite work. BUT the worse are not these. The central air conditioning ONLY works well and make your room comfortable for sleeping is when it is not fully booked. We arrived on Thursday and we had the best sleep ever at a hotel. We were surprised. We loved it here; but then on Friday night because the hotel is all fully booked and crowded you felt no cold
air is coming out. It's just barely. Saturday night is even worse. Our room power was cut off suddenly in the morning and then the fan keep giving us air from outside. Our room was hot. We had to run due to dance competition and when we are back it still hot. The front desk gave us two rooms down; it is not as hot as our original room; but we ended up sleeping only in our underwear and no blankets. I asked people on the elevator during checkout the next morning they all said they felt its much hotter than previous night. I talked to the front desk, she didnt even look at me and just said will keep note for the manager.
So they knew this will happen.
Abbie
3 泊の家族旅行
8/10
The room was ok, a little dated but comfortable. Biggest issue was parking! Sat nite - I had to drive around following people to their car - like Christmas shopping at the mall - to find a spot. The security guard suggested if I didn’t find one - to park across the street at the strip mall. Not OK. I did manage to find a spot in the lot but took 30 min.