The staff was very friendly. The room was clean and the mattress was comfortable. The best thing about this hotel is that it is in the middle of everything. It also has everything you need. Without leaving the hotel you can eat breakfast, lunch, and dinner and go to a jazz bar, get a massage, and more. The dinner restaurant, Revolutions, was the best restaurant I have ever been to. It's expensive but worth it. I live in NC and I would take a 2 days trip to New Orleans just to have dinner here. The only thing I did not like about the hotel was the tub and shower curtain in my room and the TV. The Tv literally took about 6 second between channel changes and there was no way to connect to your accounts such as Netflix. Anything worth watching was an additional charge. For $1200 a night, I would think a decent shower and TV would be standard. I would definitely stay here again but would request a room with an updated bathroom.