Staff service was fantastic, the rooms were good, however I was in a handicap room which wasn't a problem but due to the way the hotel is structured, again a good thing, the handicap room is closest to the reception area so at night and morning there was a relative constant footfall of guests passing the room, not being noisy but not being quiet either. potentially could do with additional soundproofing for this room.
宿泊されたお客様
1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年11月10日
Poorly stocked bar
Two night stay overall good.
Much improved device and food compared to our stay two years ago.
If the menu for food is important to you then be aware that the menu on the web covers samples from across all the mercure hotels . Some items are not available in Swansea
The same is true of the bar stock. No alcohol free beers available. So much for encouraging no drink and driving prior to Christmas
robert
robert、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2024年10月31日
Not very impressed
The bathroom sink tap is stiff and squeaky. The fan sounds like it hasn't got long to live. There are stains on the bedroom carpet.
I had to request a blanket as the duvet was much too hot in the night. A blanket should be provided in rooms so that guests have the option to use whichever they prefer. As it was, I endured the first night poor quality sleep and was provided with a blanket for the second night.
On the positive side the beds are comfortable and Niall, the chap at the front desk was helpful and pleasant.
That said, I wouldn't recommend this hotel to anyone I know who was planning to visit Swansea. The remote location from the town centre is also a factor why I wouldn't endorse this hotel.
For what I was charged - £214 for two nights - I was expecting more.
ELIOT
ELIOT、2 泊旅行
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4/10 (まあまあ)
2024年10月29日
Basic rooms
Main bar area is decorated really nice. That is where the positives end.
Bedrooms are dated and dirty. In desperate need of an update.
Laura
Laura、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年10月29日
Perfect in every respect. Will definitely come back
SUSAN
SUSAN、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月26日
Talfan
Talfan、1 泊旅行
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6/10 (良い)
2024年10月18日
Mohammed
Mohammed、4 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月17日
Nice hotel
Nice hotel in a convenient location. Room nice and clean and comfortable.
Vicky
Vicky、1 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024年10月17日
Good location
Above average hotel, stayed a few times for work. Always friendly staff and clean room.
Vicky
Vicky、1 泊の出張
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10/10 (最高に素晴らしい)
2024年10月13日
Swansea visit
Family friendly and were welcoming of our pet dog
s
s、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2024年10月12日
Very poor experience, wouldn’t recommend.
Very poor. The lobby has clearly had an upgrade but is misleading. The room was very tired. Cool shower, very weak no pressure. Couldn’t change the temperature in the room as no thermostat. Breakfast , eggs were like solid plastic and inedible all had clearly not been refreshed for a while and breakfast was packed up half an hour early whilst eating (although was asked if I had had enough to be fair) and breakfast lights turned off which was a poor experience.
Rebecca
Rebecca、1 泊の出張
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10/10 (最高に素晴らしい)
2024年10月9日
Simon
Simon、1 泊の家族旅行
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8/10 (とても良い)
2024年10月7日
LISA
LISA、1 泊旅行
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8/10 (とても良い)
2024年9月22日
Janice
Janice、1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2024年9月21日
has seen better days
it was kinda run down hotel... has seen better days!
David
David、3 泊旅行
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6/10 (良い)
2024年9月17日
Francesco
Francesco、1 泊旅行
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8/10 (とても良い)
2024年9月15日
John
John、1 泊旅行
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8/10 (とても良い)
2024年9月14日
Kevin
Kevin、1 泊旅行
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8/10 (とても良い)
2024年9月11日
Amanda
Amanda、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024年9月7日
Great customer service, quick and easy check-in. Good location and quiet too. Clean and well appointed rooms.