Check-in took over an hour; the system went down at one point, some people's reservations were lost. The manager showed up to help reboot the system, but left without helping the overwhelmed checkin clerk with the dozen people waiting for rooms (or help with the lost reservations.) Worst of all, in my room the sheets had obviously not been changed! I slept on the couch.
Kimberly
Kimberly、1 泊旅行
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4/10 (まあまあ)
2025 年 8 月 24 日
Scott
Scott、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 8 月 23 日
Staff was very helpful but not enough of them to make check-in efficient. The upkeep and condition of the hotel was terrible. Garbage in the parking lot and outside garbages were full of garbage and never changed out the whole day. One elevator barely worked and didn’t go up.
宿泊されたお客様
1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 23 日
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 22 日
The stay was good. Close enough to downtown where is wasn't a bad Uber ride (if you could get one). It was an easy check in since I did pre check in. Perfect if you are going to a concert but don't want to pay downtown prices.
宿泊されたお客様
2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 22 日
Jessica
Jessica、2 泊の家族旅行
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4/10 (まあまあ)
2025 年 8 月 18 日
Stephanie
Stephanie、1 泊旅行
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2/10 (不満)
2025 年 8 月 18 日
Not worth the cheap price if you got it cheap.
This is not a hotel. Its a run down motel at best. Everything is dinghy to say the least. Feom the floors to the walls to the elevators to the rooms. The outside is in need of serious landscaping. The inside is gross. This iz definitely not a 4 star rated location. My daughter and i stayed for a concert. Our door did not have a lock. The lighting was terrible. The bathroom was falling apart. The toilet was so low to the ground it may as wrll have been on the floor. The tub did not drain. Its so gross showering after ur kid standing in ankle deep water of their filth. The bed was hard. The fridge worked albeit small. The microwave worked. The window could not be seen out of because of whatever was on the outside of it. But the best was when the safe reset itself while we were out and my medications were locked in there. No one knew how to get it open that night and in the morning even the maintenence guy had to call his boss to find out how to get it open. So i missed my night time medicine. Good thing i didnt get really sick. Do yourself a favor, there is a Holiday Inn across the street. Stay there.
Christy
Christy、3 泊の家族旅行
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4/10 (まあまあ)
2025 年 8 月 17 日
Drew
Drew、1 泊旅行
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2/10 (不満)
2025 年 8 月 16 日
Beeds alot of work
Where to start. Renevating, overbooked, and changed locks to where we couldnt get back in the room until 4am.
Alicia
Alicia、1 泊旅行
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8/10 (とても良い)
2025 年 8 月 16 日
High Recommendation for Wyndham Independence
Room very clean and the bed was most comfortable. Staff were all very pleasant and helpful.
Darlene
Darlene、1 泊旅行
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6/10 (良い)
2025 年 8 月 14 日
Review
The hallway carpets were very stained and unclean. Sections even had a slight smell. There was no notification that the linens were changed every 3 days, which is fine for us but we didn't know so we put our used towels together in a floor pile. Check in clerk Zirka (spelling?) was very efficient and friendly.
Tammi
Tammi、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 14 日
Michelle
Michelle、1 泊旅行
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4/10 (まあまあ)
2025 年 8 月 13 日
Much Better Wyndhams Out There
Temperature of the pool and hot tub were good. Safety equipment in the pool area was non-existent, despite the proper signage and no pool towels. I paid extra for a pool-view room. The outdoor pool was closed, the garden area had been neglected and not maintained, I had a view of that + a brick wall and overturned patio equipment through my fogged window. The furniture in my room was pretty beat up and my smoke detector had a bag over it. The hotel parking lot and side entrances were littered with trash and pretty filthy. Both times I was at the front desk, there was a delay, once was due to shift change. But the service itself was good. Staff was pleasant. A section of the hotel had the carpet ripped up and the general look of the hotel was in disrepair. I stayed 3 business days and never once saw a contractor or maintenance person working to improve the hotel. Definitely not the Wyndham hotels I'm used to.
Jill
Jill、2 泊の出張
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8/10 (とても良い)
2025 年 8 月 13 日
Broken hot tub things floating in it. Check in has a line all day and night took 35mins. Rooms are clean and comfortable. Great location close to Outback , Dennys and some lizard bar fanatastic
Joe
Joe、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 12 日
Catilya
Catilya、1 泊旅行
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6/10 (良い)
2025 年 8 月 12 日
The stay was marred with an inaccurate description of the bed room. Simply that a sri
Geraldo
Geraldo、1 泊の家族旅行
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2/10 (不満)
2025 年 8 月 11 日
“There’s nothing we can do”
I was triple charged for my room deposit. 2 days of the charges finally came off later that week but, the 3rd I had to complain to my cc company to get the funds returned
Jose
Jose、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 8 月 11 日
Saivon
Saivon、1 泊旅行
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2/10 (不満)
2025 年 8 月 10 日
We had 2 rooms room 336 and 337 room 337 the bathtub wouldn't drain we reported and nothing was done, the toilet stopped flushing, the fridge did not work, room 336 air wouldnt work it was just awful overall
Sara
Sara、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 8 月 10 日
Front desk staff was excellent.
The hotel has so much potential to be great. I think renovating it to keep it up to date with competitors would be good for the owners. Make sure maintenance and house keeping are on top of it at all times. The pool was murky and so was the hot tub. The hot tub jets were not working and the water was grey with floating muck and we even found a used sex toy inside of the hot tub. It was gross. This is where maintenance should be coming in and checking these things. The room numbers were also printed on a sticker that someone stuck on the doors. Again, this is a cool property on the hill with soooo much potential. Please take these comments and use to improve.