In the heart of Puerto de la Cruz, FERGUS Puerto de la Cruz offers a vibrant retreat. Enjoy a breakfast buffet, unwind by the poolside bar or on the sun-kissed terrace with stunning views. The helpful staff and delightful garden have left guests feeling refreshed.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Connecting rooms available
Bar
Parking available
Free breakfast
Pool
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and 2 bars/lounges
2 outdoor pools
Free shopping center shuttle
Children's pool
Pool bar
Room service
Coffee shop/cafe
Business center
Terrace
24-hour front desk
Air conditioning
Feel at home (6)
Children's pool
Connecting/adjoining rooms available
Private bathroom
Living room
Garden
Terrace
The current price is ¥14,814
¥14,814
¥15,851 total
includes taxes & fees
Apr 1 - Apr 2
Room options
Available filters for rooms
Showing 28 of 28 rooms
View all photos for Premium Double Room, Sea View (3 adults)
Premium Double Room, Sea View (3 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
20 sq m
Sea view
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Superior Double Room, Sea View (2 adults)
Superior Double Room, Sea View (2 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
25 sq m
Ocean view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Junior Suite (2 adults)
Junior Suite (2 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
Hair dryer
28 sq m
Sleeps 2
1 Double Sofa Bed and 2 Twin Beds
View all photos for Junior Suite (2 adults + 1 child)
Junior Suite (2 adults + 1 child)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
28 sq m
Sleeps 3
1 Double Sofa Bed and 2 Twin Beds
View all photos for Premium Double Room, Sea View (2 adults)
Premium Double Room, Sea View (2 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
Bathrobes
20 sq m
Sea view
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Premium Double Room, Mountain View (2 adults)
Premium Double Room, Mountain View (2 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
Bathrobes
20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Premium Double Room, Mountain View (3 adults)
Premium Double Room, Mountain View (3 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
20 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Junior Suite (3 adults)
Junior Suite (3 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
Bidet
28 sq m
Sleeps 3
1 Double Water Bed and 2 Twin Beds
View all photos for Superior Double Room, Sea View (3 adults)
Superior Double Room, Sea View (3 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
Hair dryer
25 sq m
Ocean view
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Standard Double Room (2 adults + 1 child)
Standard Double Room (2 adults + 1 child)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
20 sq m
Sleeps 3
2 Twin Beds
View all photos for Superior Double Room (3 adults)
Superior Double Room (3 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Suite (4 adults)
Suite (4 adults)
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
40 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Standard Double Room (1 adult + 2 children)
Standard Double Room (1 adult + 2 children)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
20 sq m
Sleeps 3
2 Twin Beds
View all photos for Superior Double Room (2 adults)
Superior Double Room (2 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
25 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds
View all photos for Standard Double Room (1 adult + 1 child)
Standard Double Room (1 adult + 1 child)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Hair dryer
20 sq m
Sleeps 2
2 Twin Beds
View all photos for Standard Double Room (1 adult)
Standard Double Room (1 adult)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
20 sq m
Sleeps 1
2 Twin Beds
View all photos for Standard Double Room (2 adults)
Standard Double Room (2 adults)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
20 sq m
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room, Sea View (2 adults + 1 child)
Superior Double Room, Sea View (2 adults + 1 child)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
25 sq m
Ocean view
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Superior Double Room, Sea View (1 adult)
Superior Double Room, Sea View (1 adult)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
20 sq m
Ocean view
Sleeps 1
1 Twin Bed
View all photos for Junior Suite (2 adults + 2 children)
Junior Suite (2 adults + 2 children)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
Down duvet
28 sq m
Sleeps 4
1 Double Sofa Bed and 2 Twin Beds
View all photos for Superior Double Room (2 adults + 1 child)
Superior Double Room (2 adults + 1 child)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
25 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Suite (2 adults + 2 children)
Suite (2 adults + 2 children)
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
40 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Superior Double Room (1 adult)
Superior Double Room (1 adult)
Highlights
Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Down duvet
Bidet
20 sq m
Sleeps 1
1 Twin Bed
View all photos for Suite (2 adults + 1 child)
Suite (2 adults + 1 child)
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
40 sq m
Ocean view
Sleeps 3
1 Double Bed and 2 Twin Beds
View all photos for Suite (3 adults)
Suite (3 adults)
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2023
Down duvet
Separate bedroom
40 sq m
Sleeps 3
1 Double Bed and 2 Twin Beds
View all photos for Suite (3 adults + 1 child)
Suite (3 adults + 1 child)
Highlights
Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
40 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds
View all photos for Junior Suite (3 adults + 1 child)
Avda. Marques Villanueva del Prado s/n, Puerto de la Cruz, Tenerife, 38400
What's nearby
La Paz Lookout - 3 min walk - 0.3 km
Lago Martianez Swimming Pools - 12 min walk - 1.1 km
Taoro Park - 16 min walk - 1.3 km
Plaza del Charco - 16 min walk - 1.4 km
Loro Park - 4 min drive - 3.5 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 24 min drive
Tenerife South Airport (TFS) - 65 min drive
Free shopping center shuttle
Restaurants
Bar el Camino - 4 min walk
Hotel Teide Mar - 7 min walk
Zicatela - 8 min walk
Apricot - 6 min walk
Vinoteca Con Pasión - 9 min walk
About this property
FERGUS Puerto de la Cruz
At FERGUS Puerto de la Cruz, you'll be just a 5-minute drive from Lago Martianez Swimming Pools and Plaza del Charco. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Restaurante Principal, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a children's pool.
All inclusive
All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks, and select beverages included
Entertainment
Onsite live performances
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
300 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Onsite parking limited
Offsite
Free shopping center shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children's pool
What to do
Pool table
Use of nearby fitness center
Golfing nearby
Working away
Business center
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1973
Safe-deposit box at front desk
Garden
Terrace
Porch
Piano
2 outdoor pools
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub only
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restaurante Principal - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Restaurante piscina - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Policies
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 July.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard, Barclaycard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Puerto Cruz
Hotel Puerto de la Cruz
Frequently asked questions
Does FERGUS Puerto de la Cruz offer free cancellation for a full refund?
Yes, FERGUS Puerto de la Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at FERGUS Puerto de la Cruz?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at FERGUS Puerto de la Cruz?
Sorry, pets aren't allowed.
Is parking offered on site at FERGUS Puerto de la Cruz?
Yes. Parking spots may be limited.
What are the check-in and check-out times at FERGUS Puerto de la Cruz?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at FERGUS Puerto de la Cruz?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (13-min walk) is nearby.
What is there to do at FERGUS Puerto de la Cruz and nearby?
FERGUS Puerto de la Cruz has 2 outdoor pools and 2 bars, as well as a garden.
Are there restaurants at or near FERGUS Puerto de la Cruz?
Yes, Restaurante Principal offers international cuisine and pool views.
Does FERGUS Puerto de la Cruz have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around FERGUS Puerto de la Cruz like?
FERGUS Puerto de la Cruz is a short 12-minute walk from Lago Martianez Swimming Pools and 16 minutes' walk from Plaza del Charco.
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FERGUS Puerto de la Cruz Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 4, 2025
Clean and quiet
Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.
Shaun
Shaun, 4-night trip
8/10 Very good
Oct 22, 2024
One day in Puerto
Had a lovely one night stay at The Fergus. Have absolutely no complaints, but have had better breakfasts. Beautiful view from our balcony
Joyce
Joyce, 1-night trip
10/10 Exceptional
Sep 2, 2024
Nice for a family
It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️
IAnd it’s was nice short stay in Puerto de la Cruz.
Viktoriia
Viktoriia, 1-night trip
4/10 Fair
Oct 31, 2024
Generally, there's nothing to brag about. The worst part was the poor quality of all the soft drinks, including juices and coffee.
Vinthuja
Vinthuja, 2-night trip
10/10 Exceptional
Dec 19, 2023
We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Julie-Anne
Julie-Anne, 2-night trip
6/10 Good
Nov 11, 2023
Front desk was a little rude
Michael
Michael, 5-night trip
6/10 Good
Nov 17, 2023
Not a 4 *
In my opinion fergus has many issues to address
My room 101 was old and tired yes it had been painted but that was all
The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once !
The room above the loading bay so noisey mornings .
The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath .
Toiletries could not be reached when in the bath as very very high up ....same as the shower .
Positives a nice sleep comfy bed and pillows ....plus a mini fridge .
Cleaners very good
The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon .
The top pool was lovely for swimming but like climbing mount everest to get there .
I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space.
The dining room was large and always a seat to
Lynne
Lynne, 9-night trip
6/10 Good
Mar 13, 2025
Verified traveler
1-night trip
10/10 Exceptional
Feb 16, 2025
Rien a dire, très bien
En couple plus un ado. Avec petit déjeuner .
Très confortable, très bonne literie même pour le lit supplémentaire.
Petit déjeuner très copieux et varié .
Nous avons réussi sans problème tous les jours à nous garer gratuitement dans la rue en remontant de l’hôtel à moins de 300m
Le parking de l’hôtel était complet .
On y reviendra !
Vincent
Vincent, 6-night trip
8/10 Very good
Feb 15, 2025
Ok för ett kort stopp med bil.
Vi stannade en natt och det var ok för oss.
Läget är lite utanför centrum & strand. Ganska brant upp till hotellet från centrum.
Stort hotell, mycket folk, små pooler.
Bra parkering i garage för 15euro.
Bra rum men vi kommer nog inte välja att bo där igen.
Peter
Peter, 1-night trip
10/10 Exceptional
Feb 8, 2025
hienot näkymät
Erittäin jyrkässä rinteessä vilkkaan kadun varrella. Merelle päin olevat huoneet rauhallisia hienolla näköalalla. Aamiaisella olisi kaivannut tuoreita kasviksia ja juustoakaan ei ollut tarjolla sämpylän päälle.
Vastaus parkkipaikkaa kysyttäessä viikkoa ennen lähtöä tuli vasta ollessamme jo hotellilla, joten jouduimme etsimään paikan kadun varresta.
Arja
Arja, 2-night trip
10/10 Exceptional
Jan 31, 2025
Das ist ein sehr empfehlenswertes Hotel in Puerto de la Cruz.
Insbsonders das Personal an der Reception half mir nach Kräften in einer Notlage (Ausweisverlust)
Das Essen war für ein Kettenhotel dieser Art überdurchschnittlich gut.
Gerne wieder!
Thomas
Thomas, 5-night trip
2/10 Poor
Jan 16, 2025
Looks good on the outside
Suzana
Suzana, 1-night trip
10/10 Exceptional
Jan 1, 2025
Hyggelig og vennlig betjening, mange aktiviteter, fin julemiddag.
Helge
Helge, 10-night trip
10/10 Exceptional
Dec 5, 2024
Emil
Emil, 3-night trip
8/10 Very good
Nov 29, 2024
Jari
Jari, 7-night trip
10/10 Exceptional
Nov 27, 2024
Dejligt hotel
Dejligt ophold, pænt og rent, hjælpsomt personale. God beliggenhed
Helene
Helene, 4-night trip
8/10 Very good
Nov 25, 2024
Kia
Kia, 6-night trip
10/10 Exceptional
Nov 21, 2024
Hotel très bien placé avec 2 belles piscines !
Personnel très agréable et soirées organisées par l'hotel très sympa
PHILIPPE
PHILIPPE, 7-night trip
6/10 Good
Nov 17, 2024
problème pour le parking en dehors de l'hôtel et prix élevé dans ce lui de l'hotel
Philippe
Philippe, 1-night trip
8/10 Very good
Nov 14, 2024
Anne
Anne, 1-night trip
6/10 Good
Nov 9, 2024
De kamers waren netjes en schoon maar door het hele hotel heen hing een vreemde vieze geur die ik niet thuis kon brengen.
Daarnaast was het ontbijtbuffet niet zo bijzonder.
Verder was de service goed en zat het hotel op een mooie plek.