Der Check in war schrecklich: Unser Zimmer sollte #111 sein. Dafür gabs auch den elektronischen zimmerschlüssel. Auf der Karte des hotelgeländes wurde an der Rezeption aber 101 eingetragen! Als wir dort nach vielen Metern ankamen stellte sich heraus, daß die Rezeption uns auf der Gelände karte das falsche Zimmer eingetragen hatte. Wir sind dann allerdings weiter zu #111 gelaufen und dort hat der zimmersclüssel funktioniert. D.h. die Rezeption weiss nicht bescheid. Noch unverschämter war dann allerdings der Anruf im Zimmer, wir hätten nachdem das mit #101 nicht funktioniert hat wieder zurück laufen sollen. Wer ist hier der Gast und wer schickt die Gäste im Gelände herum. Keine 4sterne!
Armin
1 泊旅行
4/10
Pietro
1 泊旅行
10/10
Brian
10 泊旅行
10/10
Heidi Irene
5 泊旅行
10/10
Jakob
1 泊旅行
10/10
I had a lovely stay at this wonderful hotel. Nice rooms, great dinner, cool entertainment. And spectacular views. The staff was very friendly and helpful. Especially Daniel Cordero, who even helped me with my car troubles after his shift just finished. Talk about going above and beyond!
Steven
6 泊旅行
8/10
Nice stay, cozy environment with the garden and old trees. Broad and selective menues at the restaurants at lunch, great food. We have half pension and the buffet dinner was really nice. Room cozy and updated, however the paintwork of the ceiling must have been done in quite a hurry, since there was painting all over the floor in the bathroom. What a pity when you update your rooms. What a waste. Otherwise the appearance could have been much better. Also we had a great ocean view. Missed some more kind of pillows in a four star hotel. They also changed the towels each day, not necessary, also watering the trees in the middle of the day was bit weird in an islands that did not have any rain for 2 years. I think customers would understand the need to reduce water. Ex only wash towels if they are at the floor and not shift them every day.
宿泊されたお客様
4 泊旅行
10/10
Underbar plats och hotell.
Lena
2 泊旅行
10/10
Helt underbart hotell på alla sätt och vis. Information om vad som finns att nyttja på hotellet kan vara lite tydligare när du anländer. Tog oss 4 dagar att förstå att det fanns yoga.
Lena
1 泊旅行
10/10
Fantastisk!!!!! Underbart hotell och omgivning.
Lena
1 泊旅行
8/10
Rustig, uniek gelegen, leuke situering van de kamers in de prachtige botanische tuin.
Petrus
6 泊の恋人との旅行
8/10
Nice all-inclusive hotel with good restaurant and easy access to Playa de Santiago.
Ileana
3 泊旅行
10/10
Der blev skiftet håndklæder hver dag selvom vi placerede vores håndklæder til at blive genbrugt. Unødvendig klimabelastning.
Lene
6 泊旅行
10/10
Excellent hotel and beautiful
Daile
2 泊の家族旅行
6/10
Fantastic location, rooms old fashioned, poor air con. Buffet very congested and not very good food offer. However nice pool and spa and a very relaxing stay
Roger
4 泊旅行
8/10
宿泊されたお客様
9 泊旅行
6/10
My fourth stay. A beautifully landscaped property needs a little work on the rooms. The bed was old and the floors are very slippery when wet (I fell and sprained a knee). The towels were so worn that one tore while I used it. The staff are marvelously helpful, especially Miriam on the front desk.
Jared
5 泊の友人との旅行
10/10
Esther
2 泊旅行
10/10
Fantastic location, 7 mins from airport. Views and grounds are phenomenal, highly recommend, especially once refurbishment has been completed in December 2024
宿泊されたお客様
2 泊の家族旅行
10/10
Nice hotel. Very easy access to the ferry service and lovely location
Karen
4 泊の恋人との旅行
10/10
Great hotel with plenty of dining choices and bars. Good entertainment through the day and night.
Nick
2 泊旅行
10/10
Annemarie
3 泊旅行
8/10
Bäst före datumet för rummet var passerats, dvs vi fick inte ett renoverat rum.
Exempel: en stickkontakt i rummet för laddning av mobil och den var inte vid sängen. Och det fanns ingen möjlighet att få en förgreningskontakt. Vistelsen i sin helhet blev helt ok med sol, vandring och bad.
宿泊されたお客様
6 泊旅行
8/10
We arrived in La Gomera not really knowing what to expect but this is a resort hotel with activities - so there can be quite a lot of life about the place.
Staff were generally friendly and accommodating
We ate at the beach club which was excellent albeit the service was a little all over the place at times- but well meaning and with a smile.
Hotel is a little tired in places - no more so than the bedrooms which are due a little TLC- that said spotlessly clean and the sea view superior had stunning views. We ended up turning off the aircon as there was a fairly unpleasant odour coming from it - again I think it’s just a little old.
Some really nice restaurants in the town notably La Cuevita Ayagaures, Kuss and Don Tomate so don’t just stick to the hotel fayre