Privada 16 Norte No. 122, Colonia Obrera, Poza Rica, VER, 93260
What's nearby
18 de Marzo Square - 1 min walk
Hospital Regional Pemex - 9 min walk
Park of the Americas - 11 min walk
University Veracruzana Poza Rica - 14 min walk
Plaza Gran Patio Shopping Mall - 6 min drive
Getting around
Poza Rica, Veracruz (PAZ-El Tajin National) - 31 min drive
Restaurants
Danny's Pizza - 3 min walk
Cafe Manolo - 6 min walk
Las Enchiladas - 5 min walk
Las Enchiladas Laredo - 5 min walk
Café Real - 5 min walk
About this property
Hotel Civic Express
Hotel Civic Express is a great choice for a stay in Poza Rica. For a bite to eat, guests can check out La Cava, which serves international cuisine and is open for breakfast, lunch, and dinner.
Languages
Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free covered onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
24-hour room service
Working away
Meeting room
Services
24-hour front desk
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
La Cava - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Policies
This property accepts credit cards.
Also known as
Hotel Civic Express Poza Rica
Civic Express Poza Rica
Civic Express
Hotel Civic Express Hotel
Hotel Civic Express Poza Rica
Hotel Civic Express Hotel Poza Rica
Frequently asked questions
Does Hotel Civic Express offer free cancellation for a full refund?
Yes, Hotel Civic Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Civic Express?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Civic Express?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Civic Express?
You can check in starting at 3 PM. Check-out time is 1 PM.
Are there restaurants at or near Hotel Civic Express?
Yes, La Cava offers international cuisine.
What's the area around Hotel Civic Express like?
Hotel Civic Express is a short 1-minute walk from 18 de Marzo Square and 9 minutes' walk from Hospital Regional Pemex.
Hotel Civic Express Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
6.0/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
May 4, 2019
Needs an elevator for the fourth floor, it’s a lot to carry your stuff up. Place was nice, staff friendly and helpful
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2017
General overview
Nice LITTLE hotel with courtesy valet parking 2 blocks away. Our room was small but beautifully appointed in modern style. We had problems getting the air conditioner to work properly. Also, the emergency exit door was locked, only was to get out in case of fire, etc., would be on the narrow entrance stairs! We informed the staff of the danger and were told that they had to keep it locked "because if they didn't the wind would blow the door open"..... hope that that has been changed!
Hotel is exactly in front of the civic center where it looks like they might have events (concerts, etc.) --could be noisy although it wasn't the night we were there/ Wed.
Claudia
Claudia, 1-night trip
Verified Orbitz guest review
6/10 Good
Nov 4, 2021
El lugar esta limpio y bien posicionado en una zona estrategica, lamentablemente no tiene personal suficiente y no fueron capaces de conseguirnos ni siquiera una botella con agua y al estar en un 3er piso, sin elevador se vuelve tedioso bajar e ir a una tienda.
Alfredo
Alfredo, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2021
Tranquila y agradable
José Luis
José Luis, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 27, 2021
estancia satisfactoria
El nico inconveniente fue que me toco la habitacion mas cercana a la recepcion y los ruidos de las huespedes al entrar osalir son molestos, my estancia fue satisfactoria, personal muy atento
GABRIEL
GABRIEL, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 16, 2021
Germán
Germán, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2021
Todo está excelente lo único que me falta es un elevador, de ahí en fuera no me hace falta nada
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 10, 2021
Carla
Carla, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 12, 2020
aceptable
Cuenta con lo necesario para descansar y/o trabajar.
Juan Miguel
Juan Miguel, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Dec 22, 2019
El personal es muy amable, pero no me gusto la ubicación de Hotel, en la habitación que me toco se escuchaba el ruido de La recepción, la limpieza tampoco fue excelente.
Verified traveler
1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 3, 2019
El hotel es bueno, habitación buena y limpia. Solo el internet falló.
Ruth
Ruth, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 13, 2019
No exelente servicio bien
Exelente servico lo recomiendo
Gabriela
Gabriela, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 28, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Apr 24, 2019
Juan Manuel
Juan Manuel, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 29, 2019
Muy agradable instalaciones limpias y en muy buenas condiciones
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2019
Hugo
Hugo, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Mar 22, 2019
Su desayuno es muy muy muy pobre, por lo demás las instalaciones son muy sencillas pero limpias.
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 13, 2018
Nathanael
Nathanael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2018
jonathan
jonathan, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Apr 11, 2018
Decepcionados
El desayuno muy muy precario..mejor no ofrecerlo como gratuito.
No tiene elevador y la suite (única) se encuentra ubicada en el 4o piso.
Para personas de la tercera edad o con discapacidad no ea propio.
Personal muy hosco
Yu
Yu, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 5, 2018
Cómoda y placentera
El hotel esta de acuerdo a su precio y el servicio es bueno, además que esta en un lugar accesible, céntrico con buena presencia
Fam. Ortegamore
Fam. Ortegamore, 2-night trip
Verified Expedia guest review
2/10 Poor
Dec 22, 2017
Problemas en general
Pesimo servicio, no contaba con agua al llegar. Sin botella de agua en la habitación. Sabanas sucias. Problemas para facturar.
Alberto
Alberto, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 21, 2017
CRUZ GABRIEL
CRUZ GABRIEL, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2017
Agradable pero falta mas comodidad
Falta mas comodidad y limpieza en el baño tienen mal olor.
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2017
Super
Desde que llegamos no’s recibieron muy bien ,buen servicio muy amables.