The service of the staff was beyond my expectations.
The room was clean and the place of this hotel was very convenient.
It would have been nice to have a refrigerator in the room.
Melanie at the front desk was super helpful and friendly. Th
Brian
Brian、3 泊の出張
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6/10 (良い)
2025 年 4 月 27 日
The hotel is badly in need of refurbishment. Housekeeping also needs a kick up the backside - no coffee cups most days and no towels on one day. And a defunct phone so couldn’t call anyone to fix this. On the plus side, good location, easily walkable to good restaurants, theatre-land and everything else, and relatively cheap by NYC standards. You get what you pay for I guess. Probably wouldn’t stay again.
Kate
Kate、4 泊の友人との旅行
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2/10 (不満)
2025 年 4 月 27 日
DISAPPOINTMENT
big, HUGE disappointment. Been in Double Tree Kesington London, and was just great. Because of that experience I decided to repeat in NYC. Big mistake. The hotel was a shame in comparison. Elevators were destroyed, lobby was a mess, breakfast area of a very low quality. Tiny-impossible rooms. Broken shower doors. Never ever will come back. Not worth the money.
Juan
Juan、7 泊の家族旅行
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8/10 (とても良い)
2025 年 4 月 25 日
Monika
Monika、5 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 24 日
Miranda
Miranda、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 23 日
Onur
Onur、4 泊の友人との旅行
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6/10 (良い)
2025 年 4 月 23 日
Fabien
Fabien、6 泊旅行
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6/10 (良い)
2025 年 4 月 23 日
Lower than my expectations
Not sure it is because of NYC or not, the standard of Double Tree of my stay this time is much lower than my previous experience. If you are traveling with a family of 4, strongly suggest to book 2 rooms instead of 1 with 2 double queen beds.