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Hotel Bel Ami Hanoi

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bel Ami Hanoi

Building design
Deluxe Classic Twin Room | Minibar, in-room safe, desk, soundproofing
Reception
Building design
Reception

Reviews

5.0 out of 10

Popular amenities

  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Classic Double Room

Deluxe Classic Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Classic Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, City View

Deluxe Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | View from room

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Bidet
Private bathroom
Bathrobes
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Maison D'Hanoi Hotel

Spa
Airport transfer
Free WiFi
Restaurant
7.8 out of 10, Good, (84)
The price is ￥2,983
￥3,383 total
includes taxes & fees
Dec 19 - Dec 20
Maison D'Hanoi Hotel
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About the neighborhood

Map
244 Hang Bong Street, Hoan Kiem District, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hanoi Old Town Night Market - 14 min walk - 1.2 km
  • Hoan Kiem Lake - 15 min walk - 1.3 km
  • Hanoi Opera House - 2 min drive - 2.0 km
  • Quan Chuong Gate - 2 min drive - 1.8 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 39 min drive
  • Hanoi Railway Station - 7 min walk
  • Hanoi Long Bien Station - 10 min drive
  • Hanoi Giap Bat Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Reng Reng Café - ‬3 min walk
  • ‪Third Wave Roastery CF 240 Hàng Bông - ‬1 min walk
  • ‪Gà Tần Cây Si - ‬2 min walk
  • ‪Cơm Viên - ‬1 min walk
  • ‪Bánh Mì Trâm - Đình Ngang - ‬1 min walk

About this property

Hotel Bel Ami Hanoi

Hotel Bel Ami Hanoi offers a great location, putting you within a 15-minute walk of St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Also, Hanoi Opera House and West Lake are just a 5-minute drive away.

Languages

English, French, Vietnamese

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 460000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for VND 187000.0 per day

Policies

This property accepts credit cards.

Also known as

Bel Ami Hanoi
Hotel Bel Ami Hanoi Hotel
Hotel Bel Ami Hanoi Hanoi
Hotel Bel Ami Hanoi Hotel Hanoi

Frequently asked questions

Does Hotel Bel Ami Hanoi offer free cancellation for a full refund?
Yes, Hotel Bel Ami Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Bel Ami Hanoi?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bel Ami Hanoi?
Sorry, there's no onsite parking at Hotel Bel Ami Hanoi.
Is airport shuttle service offered by Hotel Bel Ami Hanoi?
Yes, an airport shuttle is available. The charge is VND 460000 per vehicle one way.
What are the check-in and check-out times at Hotel Bel Ami Hanoi?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near Hotel Bel Ami Hanoi?
Yes, there's an onsite restaurant.
What's the area around Hotel Bel Ami Hanoi like?
Hotel Bel Ami Hanoi is a short 7-minute walk from Hanoi Railway Station and 10 minutes' walk from St. Joseph's Cathedral of Hanoi.

Hotel Bel Ami Hanoi Reviews

Reviews

5.0

5.8/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Cost Effective and Good Room Condition
+: Good and new room condition, wood flooring, and relatively spacious, enthusiastic staff -: City view room is noisy due to facing a main street, no room door sign, only that one and only receptionist able to communicate in English P/s: This should be rated as 1 star instead of 3 stars hotel. And, if the receptionist decided or being instructed to retain the guest's passport upon check in, THEY MUST REMEMBER to return it during check out! Rather than expecting the guest would remember to ask for it, after a 4 nights stay, woke up at 7am rushing to the airport and realized that the passport is not in his travel pouch! A $400 lesson.
CH, 4-night trip
Verified Expedia guest review

2/10 Poor

Not a female friendly hotel. Stay away!!
Staff is incredibly unprofessional. Stayed here a couple days. I will Never will go back. One evening a male staff member greeted us in the lobby shirtless. Another male staff came to our room to fix the TV. He unplugged the electronics a said he need to wait 10 minutes. Then SAT IN THE BED next to my girlfriend and started asking her question like old old she was...STAY AWAY.
Verified Hotels.com guest review

4/10 Fair

Maurice, 7-night romance trip
Verified Hotels.com guest review

6/10 Good

Air con not working initially, shower was lukewarm
1-night romance trip
Verified Hotels.com guest review

2/10 Poor

The Hotel is not open yet
I have booked this hotel for one night. However, there's no indication that the hotel was still under renovation until I arrive the city. The hotel staff has arranged another accommodation on that day. It is recommended that Expedia check comprehensively before allowing any accommodation to be listed.
1-night trip
Verified Expedia guest review

4/10 Fair

シティビューの部屋で予約していましたが、初日はクリスマスで部屋がいっぱいだから、と窓のない部屋に強制的に泊められました。２日目からはシティビューに移動しましたが、テレビは見れないし、シャワーの水圧弱いし、外の喧騒が夜中まで続くし、でかなり微妙でした。 ただ、スタッフはとてもフレンドリーでいい人でした。
Verified Expedia guest review

4/10 Fair

난 재 방문의사 없습니다.
1-night trip
Verified Hotels.com guest review

6/10 Good

Minh, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Minh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Au top!!!
L'hotel est tres beau, quand je suis rentrée dans la chambre j'ai dit wuahhh, trop beau!!! La salle de bain est vitrée et on voit tout mais on peut descendre un rideau pour etre discret et ca donne un charme fou à la chambre. Tres bien decorée et propre pour un hotel en Asie. Le staff est absolument gentil, souriant et serviable. Si je repasse par Hanoi les prochains jours je reviens ici certainement! Il est tres bien situé. Vraiment top je le recommande.
Verified Hotels.com guest review

6/10 Good

not satisfied
We had 2 person who booked double bed 3 days before arrival but when we checked in, receptionist couldn't find booking. They found our it after 30 minutes later but double bed was not available then they assigned twin bed for us. We was unhappy but still stayed with them. At night, we took a shower but shampoo was not available. We called reception and they said that "we are new hotel so shampoo is not available". So disappointed.
Giao, 2-night trip
Verified Expedia guest review