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Crown Hotel

3.0 star property
Hot springs hotel with full-service spa, connected to a shopping center, near Mataram Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Hotel

Balcony
Reception
Lobby sitting area
Property amenity
Desk, laptop workspace, free WiFi

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Massage/treatment rooms
  • Meeting rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Desk, laptop workspace, free WiFi

Deluxe Room

Highlights

Yard
Balcony
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 400 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Superior Twin Room, 2 Bedrooms, Smoking, Garden View | Room amenity

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Yard
Balcony
Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Free bottled water
  • 320 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231

What's nearby

  • Mataram Mall - 4 min walk
  • Pura Meru - 14 min walk
  • Mayura Park - 15 min walk
  • Islamic Center NTB - 3 min drive
  • Lombok Epicentrum Mall - 4 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport drop-off service

Restaurants

  • ‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
  • ‪Seafood Ikan Bakar 88 - ‬4 min walk
  • ‪Delicio Bakery & Cafe - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bubur Bandung Sari Rasa - ‬1 min walk

About this property

Crown Hotel

When visiting Mataram, Crown Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or detox wraps. A snack bar/deli, a terrace, and a garden are other highlights.

Languages

Indonesian

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in start time: 11:30 PM; Check-in end time: midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request (available 24 hours)*

Other information

  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

What to enjoy

  • Balcony
  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Bridal salon and spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 30000 for adults and IDR 25000 for children
  • Airport shuttle service is offered for an extra charge of IDR 225000 per vehicle
  • Laundry facilities are available for an extra charge of IDR 25000 per day

Children & extra beds

  • Rollaway beds are available for IDR 100000.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Clothing is optional at this property.
This property does not have elevators.
This property accepts credit cards.

Also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

Does Crown Hotel offer free cancellation for a full refund?
Yes, Crown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crown Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Crown Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Crown Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is IDR 225000 per vehicle.
What are the check-in and check-out times at Crown Hotel?
Check-in start time: 11:30 PM; Check-in end time: midnight. Check-out time is 2:00 PM. Express check-in and check-out are available.
What is there to do at Crown Hotel and nearby?
Crown Hotel has a spa and a garden.
Are there restaurants at or near Crown Hotel?
Yes, there's an onsite restaurant.
Does Crown Hotel have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Crown Hotel like?
Crown Hotel is in the heart of Mataram, a short 4-minute walk from Mataram Mall and 14 minutes' walk from Pura Meru.

Crown Hotel Reviews

Reviews

6.4

Good

5.2/10

Cleanliness

6.0/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Good

Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Govindarajan, 4-night trip
Verified Expedia guest review

8/10 Very Good

Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.
Verified Hotels.com guest review

8/10 Very Good

Satisfied
Easily accessible with good ambience, walking distance to highlights of the town.
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review