The hotel is amazing ! We took the junior suite and was better than expected. The room was specious, clean and a jacuzzi too. We had the view on the pool which was great. The staff , the manager was super lovely...alway there to please you...and we had a good laugh with the 2 gents at the bar 😉 thank you. The food was also very very nice. I highly recommend that hotel you will not be disappointed....
VIVIEN
4 泊旅行
10/10
Parfait équipe et manager au top qui nous a surclassé dans une chambre avec jacuzzi incroyable
Très belle piscine et très bon restaurant
Stephanie
1 泊旅行
10/10
Very large comfortable rooms with great view over river. Nice pool. Good restaurant. Buffet dinner a little expensive and don’t agree with service charge added to breakfast or dinner buffet when it is basically self service! However plenty of a la carte options including excellent fish curry. Free bikes available for use.
John
6 泊の恋人との旅行
10/10
Harman
7 泊旅行
10/10
Excellent staff, location and very serene!!
Suresh
3 泊の恋人との旅行
10/10
Beautiful place
Rohan Asokkumar
1 泊旅行
10/10
This is the best hotel in Trincomalee. The staff are the loveliest, kindest staff, and they made our time there feel like home. The food is a choice of traditional Sri Lankan food as well as European/US, but they even made us egg hoppers on request.... Its that we're not on the menu. So I cannot praise them highly enough.
We will return here.
Saaliya
5 泊旅行
10/10
Everthing are good
Wignarajasingham
3 泊旅行
10/10
Mega mooi en schoon hotel met super vriendelijk personeel. Dikke aanrader!
Babette
2 泊の恋人との旅行
10/10
We got a friendly greeting when we arrived and drinks brought to us on Reception. All staff are very friendly. The room was beautiful and very spacious. We had a junior suite and it was the best room I’ve ever stayed in.
We were able to add room service and meals to our bill to pay by card when we checked out. There are ATM’s nearby if you want to get some cash.
We gave tips at the end of our stay. It was helpful that the documentation from the hotel states that charges include a service charge so you aren’t expected to tip as you go along every day.
There was a decent choice of room service meals, drinks and desserts available and these seemed to be available any time. They were reasonably priced - like UK prices but more than normal Sri Lanka prices. We just paid for room only as we thought we would be out and about a lot. We tried breakfast once at the hotel and it was alright. We had dinner once which again was alright. Room service meals were good. My daughter loved the milkshake and brownies.
I would recommend getting a local SIM card from a small shop near the hotel. I got a ‘Hutch’ SIM card. I was surprised that the shop staff need to take a photo of your passport when you buy one.
We could then access Google Maps and find attractions, etc nearby.
The hotel was great with friendly staff and beautiful surroundings. You can walk to the beach in 5 mins. There are lots of stray dogs around but all seem friendly. The pool is nice at the hotel too. We loved it all!
Sumayya
7 泊旅行
4/10
Hotel is in desperate need of renovation. Many things in room broken or not working, e.g. kettle leaking, plugs not working, door handle of bathroom door almost falling off. Housekeeping standards well below expectation, amenities not replenished, e.g. shower gel, tissues, toilet paper. No visible management around the hotel.
Andrea Christine
7 泊の恋人との旅行
4/10
Daniel
6 泊の恋人との旅行
10/10
GREAT ROOM CLOSE TO NICE POOL
Bianca
2 泊の友人との旅行
10/10
Séjour entre amis.
Les juniors suite avec jacuzzi ont une superbe vue sur la lagune. Elles sont très grandes et la literie est très confortable.
Restaurant avec buffet et grillades de seafood top.
Petit déjeuner excellent avec de tres bonnes gaufres et d'excellentes panecake à la banane
Anthony
1 泊の友人との旅行
10/10
The hotel staff were kind and attentive throughout our short stay. The room was clean and well appointed, and the view over the river was pleasant and a little different compared to more traditional sea views.
I would happily recommend this hotel to anyone wanting to stay in an above average hotel in Trincomalee.
The only downside, as with many hotels in the area, is the direct surroundings are not so pleasant. Access to the hotel is made down a pot-holed dirt track. A tuk tuk or bicycle is necessary to make any excursions (but the hotel provide bikes for free, or more modern ones for a small charge)
Luke
1 泊の恋人との旅行
10/10
Super hôtel avec très très jolie piscine sur la lagune personnel très très accueillant et repas exceptionnel... Le petit déjeuner Sri lankais est énorme pour une personne et le déjeuner avec des gaufres et des crêpes est top aussi. la piscine est très prope et certaines chambres disposent d'un jacuzzi sur une terrasse donnant sur la piscine et la lagune
Anthony
1 泊の家族旅行
10/10
Great people, great situation, great view, great food
Denis
3 泊の恋人との旅行
10/10
Excellent service, very attentive to detail. Not thing could be faulted, the food was amazing.
Sean
2 泊旅行
10/10
Just the nicest and happiest of staff. We felt very welcomed. The room was comfy, a quiet spot on the river. Bed sheets and pillows were so soft. Had the place to ourselves due to low season, but i woule recommend anyone to come here at this time also. Weather and sun still great in the daytime.
Would recommend the place to anyone and we are looking forward to returning one day.
Daniel
1 泊旅行
10/10
宿泊されたお客様
2 泊旅行
8/10
Very clean and large room. Food and beverage very expensive.