Experience Florence’s rich history at your doorstep. Get expert advice from the concierge team or simply unwind knowing you have access to convenient laundry services.
Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Florence Santa Maria Novella Station - 4 min walk
Porta al Prato Station - 16 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 2 min walk
Unità Tram Stop - 2 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 5 min walk
Restaurants
McDonald's - 2 min walk
Bondi Carlo - Le Focaccine SAS - 2 min walk
Caffè degl'Innocenti - 1 min walk
Trattoria Cornelius - 2 min walk
Capitale della Cina - 1 min walk
About this property
Maison de Charme
When you stay at Maison de Charme, you'll be in a fantastic location, just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Guests will have free perks like WiFi and wired internet. Also, Cathedral of Santa Maria del Fiore and Piazza del Duomo are within a 15-minute walk. Public transportation is just a short walk: Valfonda - Stazione Santa Maria Novella Tram Stop is steps away and Unità Tram Stop is 2 minutes.
Check-in start time: 9 AM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
The check-in location differs from the property location; go to: [Hotel Ester Largo Alinari 15 ( across the street )]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) not allowed
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 20.00 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–noon
24-hour room service
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Mini-fridge
Freezer
Microwave
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 5.50 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 5 per person
Kitchen/kitchenette use costs EUR 5 per day
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 20.00 per night
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Charme Maison
Maison Charme B&B
Maison Charme B&B Florence
Maison Charme Florence
Maison de Charme Florence
Maison de Charme Bed & breakfast
Maison de Charme Bed & breakfast Florence
Frequently asked questions
Does Maison de Charme offer free cancellation for a full refund?
Yes, Maison de Charme does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maison de Charme?
Sorry, pets aren't allowed.
Is parking offered on site at Maison de Charme?
Yes. Self parking costs EUR 20.00 per night.
What are the check-in and check-out times at Maison de Charme?
Check-in start time: 9 AM; Check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around Maison de Charme like?
Maison de Charme is in Santa Maria Novella, a short 2-minute walk from Valfonda - Stazione Santa Maria Novella Tram Stop and 5 minutes' walk from Piazza di Santa Maria Novella.
Maison de Charme Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
Apr 4, 2019
Close to everything & clean too!!
Nice location next to train station.just a short walk to Duomo, bridge and Accademia. Clean and spacious. Staff was very friendly. Would stay here again.
Michael
Michael, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Mar 19, 2019
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2018
Great location and friendly accommodating staff. Perfect!
Verified traveler
2-night trip
Verified Wotif guest review
8/10 Very Good
Sep 24, 2018
The room was clean and well located very near the train station, street market and tourist activities. Television did not work and having the office across the street at another hotel was inconvenient.
Greg
Greg, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2017
Nice Hotel, Nicer Hotelier
This is a nice simple hotel in a very convenient location. We only stayed a night but I could have easily done more. The young lady who checked us in was particularly helpful walking us over to the apartment, and going over sights and restaurants with me on a map. Very happy with the place. Note, the tiny elevator may scare some.
Thomas
Thomas, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2017
Gail
Fantastic place to stay! Close to center, market, museums, etc the reception was incredibly welcome. The rom was wonder- clean, quiet with everything I would ask for.... even a small kitchen on the the floor I was on. Perfect!
Gail
Gail, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 27, 2017
The hotel was near the train station and buses. With everyone trying to get on the buses it was a nightmare trying to get to your room. You couldn't sleep it was very loud you could hear people beside you talking, showering, drying their hair. They say laundry service so we asked and the reception explained it was washing only not drying we would have to put our clothes on a line. Um no....we took our clothes to a laundry service for only 27 eu.
Darrin
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2017
Maison de Charme was a great place to stay. Close to train and busses. The location was within easy walking distant to all main attractions. Lots of small bars and restaurants near by. Supermarket 2 doors away. Would definitely stay there again.
Jeanette
Verified Expedia guest review
10/10 Exceptional
Mar 19, 2017
Verified traveler
Verified Hotels.com guest review
6/10 Good
Dec 12, 2016
Close to station, Room size
Close to the station. Room was big and spacious, with balcony overlooking the street. Breakfast voucher used at nearby cafe. Quite dark at night in the corridors though. Generally still a good stay, recommended if you want a room near the station. Do note that check in is at the hotel across the street.
tw
Verified Expedia guest review
8/10 Very Good
Jul 10, 2016
Hotel check in is across the street at Hotel Ester. We were upgraded to Hotel Ester. We were on the top floor with a great view!
Tamara
Verified Hotels.com guest review
8/10 Very Good
Jul 2, 2016
Good hotel. They have filtered water for free and good air conditioning. Alot of keys to get in to the place but all in all a great place.
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Apr 21, 2016
Awesome location for a beautiful town
I stayed at this hotel for one night and it was great to be so close to the train station as I had a suitcase. It was a 2 minute walk, although it was up a hill - the location was great and the room was clean.
Renee
Verified Hotels.com guest review
10/10 Exceptional
Mar 26, 2016
Low-cost hotel, perfect stay for a few nights
Low-cost hotel with friendly staff. I spent one night in Maison de charme, and it all went well.
Andras
Verified Hotels.com guest review
8/10 Very Good
Mar 5, 2016
Jose
Verified Hotels.com guest review
8/10 Very Good
Feb 26, 2016
Ricardo
Verified Hotels.com guest review
4/10 Fair
Oct 1, 2015
Good location
While only meters from the train station, Hotel was badly signed and hard to find. Unhelpfully, check in was across the street in a hotel with a different name. Staff were helpful and polite. Good WiFi. Room was clean but outside corridor and kitchenette were smelly. Noise from other rooms and clanking (really tiny) elevator kept waking me. Cannot recommend, especially if you have lots of luggage; way better places in Florence, would not stay there again.
Klarika
Verified Expedia guest review
6/10 Good
Sep 25, 2015
If you want to save.
should not qualified for hotel. Doesn't have basic hotel amenities,.
Location is good. On another hand very noisy.
If you do not care about comfort, and do not mind to claim stairs to the 4 flood, you can stay here just to save a money.
Maya
Verified Hotels.com guest review
8/10 Very Good
May 30, 2012
Very Good Place
We've just return from Florence. We had a great time. Marcos the owner of the hotel was very helpful and nice and speak good English. We were 3 couples. The 2 couples got 2 renovated rooms but we got one that everything was renovated except the floor and it was a little dirty. But as soon as i told Marcos we immediately changes us to another room which was cleaner. The bathroom was big and nice. The computer and the English speaking TV was a plus. No amenities but we knew it from before. Centrally hotel we did everything on foot. We had breakfast everyday to an a place near the hotel which was ok. We definitely stay here again.
KN1974
Verified Hotels.com guest review
8/10 Very Good
May 19, 2012
Ideal spot
Perfect for visiting Florence, walking distance to visit most places and leather market. If you want to be self catering it has a kitchen with microwave and oven. Very helpful staff. Absolutely fine, it is what it is a clean basic convenient hotel
Norah
Verified Expedia guest review
6/10 Good
Jan 28, 2020
Muy central. Excelente atención. El estado de la habitación deteriorado en puerta del baño y cisterna del inodoro dañada. No hay recepción 24 horas y fue demorado el ingreso.
Marcela
Marcela, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2020
Strategico a Firenze
Ottima posizione ottimo rapporto qualità prezzo...personale gentilr
Francesco
Francesco, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 31, 2019
Insatisfação
O hotel, não é nada como está nas fotos. Elevador minúsculo e ainda com problemas, colocando em risco a vida dos hóspedes. Quarto com cortina sem Blakout, higiene dos quarto pessima, não trocavam toalhas e nem o lençol diariamente.O hotel não apresenta portaria.
Isana
Isana, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 16, 2019
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 28, 2019
Obrigada
Tudo ótimo. Quarto confortável e com tudo que precisávamos. Chaleira, chá, torradas.Ótimo atendimento e boa localização. Banheiro espaçoso e confortável.