In the heart of Vienna, Citadella Residence Appartments Vienna offers a tranquil retreat with an adjacent golf course, rooftop terrace, and sauna. Unwind with dry cleaning/laundry services and in-room WiFi while exploring nearby St. Stephen's Cathedral and Stephansplatz.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Laundry facilities
Air conditioning
Free WiFi
Main amenities (10)
Daily housekeeping
Rooftop terrace
Breakfast available
Sauna
Room service
Terrace
Front-desk safe
Laundry service
Self-serve laundry
Luggage storage
For families (6)
Children stay free
Free cribs/infant beds
Kitchen
Private bathroom
Separate bathtub and shower
Separate dining area
Room options
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Exclusive Suite, 1 King Bed, Smoking
Exclusive Suite, 1 King Bed, Smoking
Highlights
Balcony or patio
Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
70 sq m
Sleeps 2
1 King Bed
View all photos for Family Suite, 1 Bedroom, Accessible, Smoking
Quartier Belvedere (Arsenalstraße) Station - 4 min drive
Vienna Mitte Station - 10 min walk
Vienna Praterstern Station - 14 min walk
Hintere Zollamtsstraße Tram Stop - 2 min walk
Matthäusgasse Tram Stop - 2 min walk
Radetzkyplatz Tram Stop - 5 min walk
Restaurants
Klyo - 4 min walk
Strandbar Herrmann - 5 min walk
Central Garden - 8 min walk
Cafe Menta - 4 min walk
Pumpui - 2 min walk
About this property
Citadella Residence Appartments Vienna
Citadella Residence Appartments Vienna features a rooftop terrace and puts you within a 10-minute walk of Prater. Guests can enjoy the sauna, and cooked-to-order breakfast is available on weekdays. This boutique hotel is also just a 5-minute drive from Vienna State Opera and Stephansplatz. The property is just a short walk to public transportation: Hintere Zollamtsstraße Tram Stop is 2 minutes and Matthäusgasse Tram Stop is 2 minutes.
Languages
Croatian, English, German, Russian, Serbian
More about this property
VISIBILITY
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18
Check-out time is 1:00 PM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
Room service
Traveling with children
Children stay free (see details)
Services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Rooftop terrace
Adjacent to a golf course
Sauna
ROOM
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Iron/ironing board
Sleep well
Soundproofed rooms
Sofa bed
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Fireplace
Separate dining area
Separate living room
Freshen up
Private bathroom
Jetted bathtub
Separate bathtub and shower
Free toiletries
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave (on request)
Kitchen
Stovetop
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 2.524 percent will be charged
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 for adults and EUR 5.00 for children
Children & extra beds
Rollaway beds are available for EUR 15.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, Diners Club
Also known as
Citadella Residence Appartments Vienna Apartment
Citadella Residence Appartments Vienna
Citadella Residence Appartments
Citadella Appartments Vienna
Citadella Residence Appartments Vienna Hotel
Citadella Residence Appartments Vienna Vienna
Citadella Residence Appartments Vienna Hotel Vienna
HELP_OUTLINE
Frequently asked questions
Does Citadella Residence Appartments Vienna offer free cancellation for a full refund?
Yes, Citadella Residence Appartments Vienna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citadella Residence Appartments Vienna?
Sorry, pets aren't allowed.
Is parking offered on site at Citadella Residence Appartments Vienna?
Sorry, there's no onsite parking at Citadella Residence Appartments Vienna.
What are the check-in and check-out times at Citadella Residence Appartments Vienna?
Check-in start time: 2:00 PM; Check-in end time: 9 PM. Check-out time is 1:00 PM.
Is there an onsite casino at Citadella Residence Appartments Vienna?
No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.
What is there to do at Citadella Residence Appartments Vienna and nearby?
Citadella Residence Appartments Vienna has a sauna.
Does Citadella Residence Appartments Vienna have rooms with private hot tubs?
Yes, each room has a jetted bathtub.
Does Citadella Residence Appartments Vienna have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, cookware, and a refrigerator.
Does Citadella Residence Appartments Vienna have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Citadella Residence Appartments Vienna like?
Citadella Residence Appartments Vienna is a short 2-minute walk from Hintere Zollamtsstraße Tram Stop and 10 minutes' walk from Prater.
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Citadella Residence Appartments Vienna Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
10/10
Amenities
9.6/10
Property conditions & facilities
Reviews
10/10 Exceptional
Jun 28, 2019
Verified traveler
5-night trip
8/10 Very good
Jun 13, 2019
Quiet, great base for seeing Vienna, slightly bohemian feel to the apartment which we loved!
Verified traveler
3-night trip
10/10 Exceptional
May 9, 2019
Fabulous apartment!! Unique and artsy. Spacious and luxurious bathroom.
Verified traveler
3-night trip
10/10 Exceptional
Dec 18, 2018
Will visit again for sure
Very highly recomanded , my second time
Hemsa
Hemsa, 1-night trip
4/10 Fair
May 21, 2018
7 nights of gloom.
Although staff are helpful the state of the property is in need of maintenance. We booked a suite with a terrace/balcony so we would have plenty of space. On arrival we complained the room had no balcony (also no windows to open), we were moved to another suite. This time with a window that opened out but overlooked wire meshing and a plastic tree with no seating area. We asked if we could access the roof terrace and the sauna. We were told "no roof top terrace, no sauna and no microwaves available". For the 3rd time we were moved again, this time to room 20. This had a tiny balcony, cob webs on the plastic flowers, one plastic chair and mouldy black walls. Overlooking a washing line and 3 high walls. Only 3 coat-hangers in the wardrobe. The bedroom was plain, a gents sock sat in the corner full of dust and hair. The covers on the mattress knocked us sick - the mattress cover was absolutely full of dozens of tiny holes and there was a cluster of tangled human hair ....I could go on but feel sick when I think back. I complained and the person in charge sent a cleaner to change the bedding, sadly the management did not come to view the bedding. Had we not visited Vienna before and knew our way around the city etc (we stayed out of the apartment for a number of hours each day) we would have flown home early. Took too many photographs of the rooms and filth in the Citadella Residence to publish on this website, and they are not very family friendly.
Verified traveler
7-night trip
10/10 Exceptional
Apr 8, 2018
Unbürokratischer Check-in und Check-out, Suize wie beschrieben!
Verified traveler
10/10 Exceptional
Apr 2, 2018
Das Besondere in Top Lage ... Wir kommen gerne wie
KurzurLaub in Wien ... Prater, Naschmarkt, Zentrum vom Hotel aus alles zu Fuß erreichbar
S-Bahn ca 2 min vom Hotel entfernt
Verified traveler
2-night trip
10/10 Exceptional
Dec 18, 2017
Big room, small price.
Amazing room, perfect for a couple on a vacation or a family. The entrance is a bit strange and they don’t have 24 hour reception but overall a great value.
Phil
Phil, 1-night trip
10/10 Exceptional
Oct 7, 2017
Top feeling
Sehr super hotel. Super Zimmer einfach top
Mustafa
Mustafa, 1-night trip
10/10 Exceptional
Aug 1, 2017
Nicely decorated apartment
We stayed in this very nice decorated one bedroom apartment for 3 nights.Bed in bedroom was good size and comfortable but our son slept at sofa-bed which was not comfortable and squeaky . Apartment was clean , had kitchenette, fridge with water , coffee that was very convenient . 7 min walk to subway and CAT , but if you take a tram even less. Quiet area , grocery store 5 min walk . We would recommend this apartment to stay.
Das Apartment war riesig und liebevoll mit tollen Details ausgestattet. Wunderschön für ein romantisches Wienwochenende.
Verified traveler
10/10 Exceptional
Dec 16, 2016
The apartment is absolutely beautiful. The maid is fantastic and the little extras such as a coffee machine and water make your stay that bit more comfortable. Having a kitchenette meant we could have breakfast at the apartment everyday so saved us a bit of money and was relaxing. The bed was quite hard but that's about it.
Verified traveler
10/10 Exceptional
Dec 11, 2016
Comfortable and stylish - would definitely return
Stayed for five nights for a pre Christmas festive break. Loved the apartment as a great alternative to a hotel. Located in a lovely old building - doesn't look much from outside but lovely inside including the access corridors and staircases to the apartments. There is also a lift. Nice touches like complementary coffee pods and water (still and sparkling) replenished daily, robes and slippers and a good hairdryer. Great quirky decor, small apartment but felt bigger due to clever and tasteful touches. Helpful staff. Lovely bathroom - even tea lights provided for around the jacuzzi! Great situation being within 2 mins walk of tram stop which links you to bus/underground routes to all corners of the city - weekly pass for €16 gives you unlimited use of bus tram and underground so well worth it to explore the city. Also good local amenities - nice Argentinian restaurant around the corner, and a Spar for all groceries etc. Large comfy bed, apartment always warm - underfloor heating plus radiators made it very cosy.
val
10/10 Exceptional
Dec 3, 2016
Preis wert
Seeehr schön
Peter
10/10 Exceptional
Nov 28, 2016
I was extremely happy here. The room was large, clean and had beautiful art all over. The room was much nicer than I expected. The one thing I wish was that the bed was not two beds pushed together.
caitlin
10/10 Exceptional
Oct 23, 2016
Spacious apartment
Location close to city airport train (CAT), beautifully furnished suite and super helpful staff.
KA KI
8/10 Very good
Sep 25, 2016
Verified traveler
8/10 Very good
Jul 28, 2016
Verified traveler
10/10 Exceptional
Jun 16, 2016
Awesome location
After a week in hotel rooms in Vienna, Naples and AnaCapri, the Citadella residence was a good choice to wind down our trip with the choice to cook indoors. The kitchenette was great and so was the wine cellar and the jacuzzi bath. The art in the rooms, though refreshing, was a bit torrid for our four year old. I suppose the other suites have different themes. A Buddha statue was a calming influence. They were kind enough to let us stay till evening in time for our flight.
Vikas
8/10 Very good
Apr 2, 2016
Wien Historical
Netter Aufenthalt in der Zitadelle. Historische Gebäude fast wie in einer Burg! Schade des es kein Frühstück gibt!
Bruno
6/10 Good
Jan 9, 2016
Excelente como apartamento
Lugar excelente, pero tuvimos problemas con la calefacción demasiada alta y no hubo forma de bajarla.
Por ser apartamentos no tiene servicio completo de recepción y por ser final de año nos perjudicó un poco.
Por lo demás el sitio es encantador
Francesco
6/10 Good
Jan 4, 2016
Verified traveler
10/10 Exceptional
Dec 1, 2015
A+ for everything at Citadella
We rented 2 Suites for this trip and both of them were superb. The accommodation looks even better than the photos and the location to the city is great. The services rendered by our support staff were excellent. All requests were received and handled promptly and everyone was so very friendly and professional. If I could give them 10 stars I would.
On our next stay in Vienna, we will most certainly be staying with them again.
Kind regards,
Lord Robert
Lord John Robert
10/10 Exceptional
Oct 8, 2015
Outstanding
A relaxing weekend of art and music in Vienna. The location, size and quality of the appartment made the experience even more unforgettable! Perhaps the decor was not in my style, but totally perfect for trying something different