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Hotel HD Natales

3.0 star property
Natales hotel with restaurant and bar/lounge

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Photo gallery for Hotel HD Natales

Outdoor rock climbing
Restaurant
Doble vista mar | In-room safe, blackout drapes, free WiFi, bed sheets
Beach/ocean view
Front of property - evening/night
Hotel HD Natales is a charming retreat in a rural location, where you can unwind on the garden terrace or get active with bike rentals. Explore the surrounding landscape, then return to relax with a book from the library and enjoy laundry facilities for your convenience.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ￥16,883
￥16,883 total
includes taxes & fees
Mar 26 - Mar 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Doble vista mar

Doble vista mar | In-room safe, blackout drapes, free WiFi, bed sheets

Doble vista mar

Highlights

Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 9 sq m
  • Beach view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Matrimonial

Matrimonial | In-room safe, blackout drapes, free WiFi, bed sheets

Matrimonial

Highlights

Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 9 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Doble V. Campo

Doble V. Campo | In-room safe, blackout drapes, free WiFi, bed sheets

Doble V. Campo

Highlights

Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

View from room

Twin Room

Highlights

Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 9 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Triple Room

Highlights

Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 King Bed

Highlights

Rollaway/extra beds
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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Interior detail

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  • Free WiFi
9.2 out of 10, Wonderful, (30)
The price is ￥7,883
￥7,883 total
includes taxes & fees
Apr 2 - Apr 3
Pristine Patagonia Hotel
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About the neighborhood

Map
Kilometro 4.5, Ruta 9N, Puerto Bories, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 5 min drive - 4.4 km
  • Cueva del Milodon - 5 min drive - 4.5 km
  • Mirador Cerro Dorotea - 5 min drive - 4.8 km
  • Puerto Natales Casino - 6 min drive - 5.1 km
  • Plaza de Armas - 6 min drive - 5.5 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 6 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Pizzeria Mesita Grande - ‬6 min drive
  • ‪Asador Patagónico - ‬6 min drive
  • ‪La Disquería Natales - ‬6 min drive
  • ‪Pizzeria Napoli - ‬6 min drive
  • ‪Cafe Kau - ‬5 min drive

About this property

Hotel HD Natales

Hotel HD Natales is just 3.2 mi (5.1 km) from the airport and offers a shuttle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a terrace and a garden.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 41 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Offsite

    • Area shuttle within 4.5 km*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Hiking/biking trails
  • Ecotours nearby

Working away

  • Meeting room
  • Conference space (108 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Traditional architecture

Accessibility

  • Well-lit path to entrance
  • 1 stairs to reach property

Room amenities

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Cisne Cuello Negro Puerto Natales
Hotel Cisne Cuello Negro
Cisne Cuello Negro Puerto Natales
Cisne Cuello Negro
Hotel HD Natales Puerto Natales
HD Natales Puerto Natales
HD Natales
Hotel Cisne de Cuello Negro
Hotel HD Natales Hotel
Hotel HD Natales Natales
Hotel HD Natales Hotel Natales

Frequently asked questions

Does Hotel HD Natales offer free cancellation for a full refund?

Yes, Hotel HD Natales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel HD Natales?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel HD Natales?

Sorry, there's no onsite parking at Hotel HD Natales.

Is airport shuttle service offered by Hotel HD Natales?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel HD Natales?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel HD Natales?

No, this hotel doesn't have a casino, but Puerto Natales Casino (6-min drive) is nearby.

What is there to do at Hotel HD Natales and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Hotel HD Natales also has a garden.

Are there restaurants at or near Hotel HD Natales?

Yes, there's an onsite restaurant.

What's the area around Hotel HD Natales like?

Hotel HD Natales is a short 6-minute drive from Puerto Natales (PNT-Teniente J. Gallardo) and 14 minutes' walk from Última Esperanza Fjord.

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Hotel HD Natales Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

They were very nice, I enjoyed my time there
Yosh, 1-night trip

10/10 Exceptional

Great place!
Beautiful location and really friendly and helpful staff. Would definitely recommend for any stay!
Daryl, 1-night trip

10/10 Exceptional

Cleanliness and staff were friendly and helpful.
Shannon, 2-night trip

6/10 Good

Old hotel isolated in poor conditions
Hotel is very far from the town ao there si abaolutetly nothing at walking distance. Very old hotel in poor conditions with a beautiful view but simply not worth it due to its isolation from any restaurants, supermarkets, stores,etc
Guillermo, 1-night trip

10/10 Exceptional

Quaint hotel with wonderful staff
The staff at this hotel was exceptional. Very kind. Very helpful. It’s an older hotel that could use some improvements. The beds were comfortable. We ate breakfast buffet and dinner. Both were good. Beautiful location. View of the Magellan channel. 5 minutes from airport. 20 minutes from town.
Bonnie, 1-night trip

10/10 Exceptional

The staff at the hotel were very friendly and helpful. Water service was interrupted one of the nights which was a great inconvenience after a long day to not be able to shower or even flush the toilet. The hotel is far from downtown and since is technically a different town taxis charge extra to/from this location. The view from the hotel Is beautiful but it isn’t a nice area to walk around.
Barbara, 2-night trip

8/10 Very good

Erhan, 2-night trip

10/10 Exceptional

Ótimo hotel
Hotel lindo e charmoso, otimo para uma viagem em casal ou em família. Sem duvidas é uma ótima escolha.
Francisco, 3-night trip

10/10 Exceptional

Stayed here while doing doing trips to Torres Del Paine. About 4 km from the town. Had a rental car. So was convenient to travel. Beautiful, quiet location. The people running the place were amazing, helping you with every need. The restaurant, though had limited options, was good and very flexible with timings. Felt like leaving home at the end of my stay !!
kannan, 5-night trip

10/10 Exceptional

Anitha, 3-night trip

8/10 Very good

Yosh, 2-night trip

8/10 Very good

Hotel with friendly staffs
Very nice staff. Have restaurant within hotel and still service in late evening - this is great considering you finish day tour to Torres del Paine and still have big dinner.
MING SHAN, 2-night trip

10/10 Exceptional

Sergio, 2-night trip

8/10 Very good

Seeblick
Wunderbarer Service - gute Tourangebote - nur unzureichendes Internet - ruhige Lage mit Blick auf den See
4-night trip

8/10 Very good

Ubicación perfecta para viajes a las torres
MISAEL, 2-night trip

8/10 Very good

Mónica, 4-night trip

6/10 Good

O atendimento foi muito atencioso, porém o hotel precisa de uma repaginada, melhorar o quarto, por exemplo. Mais conforto. Dar mais acessibilidade, não possuí elevador.
4-night trip

6/10 Good

Marcelo, 1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Great hotel. As advertised. Could use a gym.
7-night trip

8/10 Very good

La vista es muy linda y la atención es muy buena. Las habitaciones están bien, la cama amplia y cómoda. La ubicación es apartada del centro por lo cual es muy tranquila. Mi única observación es la limpieza de blancos. Toallas, sábanas y acolchados se los ve viejos, amarillentos y algunos manchados. Lamentablemente no causa impresión de limpio, aunque supongo que lo estaba. Las instalaciones son algo viejas (empapelado, alfombras, radiadores) y están un poco descuidadas. Se destaca la atención de la recepción, muy atentos y amables.
Vanesa, 4-night trip

10/10 Exceptional

Beautiful setting with room having gorgeous view of the lake. Boutique type hotel with testaurant. While a couple of miles from town, location is quiet, setene and peaceful. Do not rxpect luxury but instead homy feeling and superb service. True story: when checking out, one of our suitcases was brought down by staff member. My husband proceeded to load the rest of our suitcases on our private transportation to Punta Arenas. However, at the airport, I noticed that this particular suitcase was missing and had not been put into the van. The trip from Puerto Natales to Punta Arenas was 2 1/2 hours, so there was no way of turning back. We anxiously called the hotel to explain. They were on it and told us that they had sent someone with our suitcase to the bus station thinking that we were taking the bus to the.airport. When I explained that we were already at the airport, they tried to assure me that they would bring the suitcase to us and if we had already left, the same person would deliver it to us at our hotel in Santiago. I was still anxious because they indicated that the gentleman bringing the suitcase would be getting to the airport at exactly the same time as our departure tome. As it turned out the gentleman texted me as I was boarding so I went to the end of the line. He hurried and got through other obstacles to get the me the suitcase. No money was accepted for all their efforts. We can never thank them enough for everything they did reflecting great customer service
4-night trip

6/10 Good

The staff is very kind Dinner was ok It is far from downtown
Raquel, 1-night trip

6/10 Good

The kindnes of all fue staff! Although the location is not the best, it is easy to take a cab downtown It is very interesting to visit the hotel and museum located walking distance
Raquel, 1-night trip

10/10 Exceptional

This was a great experience, above all the most and more outstanding was the people working in the Hotel. They were excellent, caring and they treat me like a family. I was greatly impressed by the food service as well, great breakfast and when I arrived late from my tours they were always willing to serve me a hot meal even after hours as there are not many options to eat out in that area. They help me in giving me directions how to get around as I never been there before. I travel alone and all the help the gave me it was great to make my trip more enjoyable and less stressful. Thanks for everything !!
Julio, 4-night trip