The property was very good and the reception staff was lovely. The apartment we were in was older but well-kept, clean, and the bedding was really comfortable. My only negative was booking through Hotels.com instead of directly through the hotel. The Mantra offered much better rates directly (not even on sale) and when I asked hotels.com about it (I had purchased a "members only special" aka a surcharge, for the privilege), I was told that the hotel would not allow me to cancel and rebook and that they had tried to call reception to check for me but no one at the hotel would answer. The hotel however denied this and offered me a refund but it would have taken days to process through hotels.com and i didn't feel like dealing with the hassle of again trying to communicate with this website. It was my fault for not thinking to check the hotels website directly, prior to making the booking, instead of assuming that the rates offered by Hotels.com and advertised as special rates, were indeed "special," for the right reasons. Lesson learned. :)
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 1 日
Unhappy customer
Booked room with ocean views, first room had ocean glimpses through the trees. Got moved due to noisey neighbours at 2am for hours (not properties fault) next day got moved rooms which was 1 floor higher and had much better views. Staff initially said they had no vacant rooms to move to but once we pushed the situation more they all of sudden had a spare room. Staff were very friendly though. Extremely unhappy with the first room, it should be advertised as ocean glimpses not ocean views. Reluctant to stay with this hotel again.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 26 日
David
David、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 24 日
Craig
Craig、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 2 月 22 日
Marea
Marea、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 2 月 17 日
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 10 日
Natalie
Natalie、2 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 2 月 5 日
Sue
Sue、5 泊旅行
Wotif を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 29 日
We stayed in a 3 bedroom oceanview on level 3 and it was perfect. Staff greeted us well and were friendly, the rooms were clean, tidy, comfortable and the view was amazing. Their was a slight unpleasant smell (kind of like a wet dog) when we first entered but could be the age of the building or other factors (maybe carpets could do with a refresh) but once we had the balcony door open and over the next couple of days it didn't bother us at all. There was a wifi connection issue to the TV. In our room it worked for the first day then was buffering alot the next day but in another room of a relatives, it didn't work at all. Otherwise, we had a delightful stay and even wanted to extend our stay by a day but sadly it was all booked out. We will surely return and stay here again.
Adlene
Adlene、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 24 日
Leah
Leah、3 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 15 日
Close to the beach.
Pierre-Paul
Pierre-Paul、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 9 日
Awesome short stroll to Town Beach!
Olwen
Olwen、1 泊旅行
Wotif を利用した宿泊者限定の口コミ
6/10 (良い)
2024 年 12 月 31 日
Overall average.
Shivam
Shivam、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2024 年 12 月 28 日
Wonderful position and views. Minor criticism that I couldn’t find any trolleys take my luggage up to my room.
Allan
Allan、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 26 日
Second time staying here and love the spacious rooms, easy parking and access to beautiful beach and tracks for running right across the road. Love staying here and highly recommended.
Namita
Namita、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2024 年 12 月 23 日
Such a great location and view of the beach from inside our room.
The amazing doors opened right up to let in the sea air and hear the ocean.
Walk to beach, local cafe and club
Lovely big indoor pool
Super comfortable pillows and beds.
Helpful staff