When you stay at Trust Hotel, you'll be just a 5-minute drive from Tainan Flowers Night Market and National Cheng Kung University.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
35 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of TWD 2000 (exact amount varies) at check-out
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Offsite parking within 2461 ft (TWD 300 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Water dispenser
Working away
Coworking spaces
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Television in common areas
Accessibility
Elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Bathtub or shower
Rainfall showerhead
Bidet
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
Paper towels
More
Housekeeping (on request)
Shared accommodations
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: TWD 2000 per stay
Pets are allowed for an extra charge of TWD 800 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs TWD 300 per day (2461 ft away)
Policies
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Also known as
Tainan First Hotel
Tainan First
Tainan First Hotel Hostel
First Hotel Hostel
Trust Hotel Hotel
Trust Hotel Tainan
Trust Hotel Hotel Tainan
Tainan First Hotel Hostel
Frequently asked questions
Does Trust Hotel offer free cancellation for a full refund?
Yes, Trust Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Trust Hotel?
Yes, pets are welcome. There's a charge of TWD 800 per pet, per night, and there's also a deposit of TWD 2000 per stay. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Trust Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.
What's the area around Trust Hotel like?
Trust Hotel is in Tainan City Centre, a short 3-minute walk from Hainlu Art Street and 4 minutes' walk from Shennong Street.
Trust Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
8.8/10
Amenities
7.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 3, 2018
The bathroom tiles were a bit dirty. The hotel needs to do a deep clean of the room more often. One morning there were a lot of ants in the soy milk dispenser at breakfast. This made me think the cleanliness of the kitchen was poor.
Harley
Harley, 2-night trip
Verified Expedia guest review
6/10 Good
Dec 3, 2018
The hotel room was okay. I thought the tiles in the bathroom were a bit dirty and needed a deeper clean. This probably wouldn't be cleaned during normal housekeeping duties. There was mold in the shower head holder. On one morning a lot of ants got into the soya milk dispenser which led me to think cleanliness in the kitchen was poor.
Other than that, the room was adequate. Staff were friendly.
Harley
Harley, 4-night trip
Verified Expedia guest review
8/10 Very Good
Oct 26, 2018
Your average sort of hotel in a fairly good neighbourhood. 2 convenience stores within 5m of the front entrance, chemists over the road. The area is good for breakfast restaurants and very close to the Shennong Old Street.
Keenan
Keenan, 5-night trip
Verified Expedia guest review
8/10 Very Good
May 11, 2018
I have to ask staff in person to have room cleaning
Verified traveler
5-night trip
Verified Expedia guest review
8/10 Very Good
Jan 8, 2018
Will be back!
The hotel is old so it has a rundown feel. Having said that, Tainan is pretty old (it's Taiwan's oldest city!) and I think you will be hard pressed to find new accommodations in the same area. So despite that slight setback, I would still recommend Tainan First Hotel because of its location. There is a 711 and a Family Mart right in front of it. There is also a bank just a little passed the convenience stores along with a department store and several eateries and a really good milk tea place at the next corner. It is very very close to Shennong Street which you can take to get to Hi-An. The lady at the front desk was very helpful and knowledgeable. Overall, it was a pleasant stay at this hotel.
Cristina
Cristina, 3-night trip
Verified Hotels.com guest review
6/10 Good
Nov 10, 2017
Tainan short visit
overall acceptable for Good staff services and local surrounding, regret Hotel room were outdated with year 1932 condition, hoping it can be remodel soon so we can visit near future. THANKS
Paulo
Paulo, 2-night trip
Verified Expedia guest review
6/10 Good
Mar 20, 2017
Not very comfortable but is clean
Service not very good as compare to other hotel in Taiwan. They are not very friendly. The pillow is very thin and soft. Not very comfortable. Room is clean in general.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Jan 23, 2017
The bathroom is very small and there's hardly any room to place your toiletries or hang your towels. Close to two main streets so very easy to find a taxi or food. There is a very good breakfast included!
Ella
Verified Expedia guest review
8/10 Very Good
Jan 1, 2017
Value for money
Good value for money. Breakfast was so-so. Some parking spots out the front of the hotel.
Rebecca
Verified Hotels.com guest review
4/10 Fair
Dec 31, 2016
Not an amazing place to stay as it is a very old hotel.
Room is tiny and bathroom is small, too.
Feels dirty and dusty.
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Dec 29, 2016
run down and inexperience receptionists
Receptionists are not able to help in matters relating to Tainan.
Family of Four
Verified Expedia guest review
8/10 Very Good
Nov 2, 2016
Budget stay
Good location, friendly staff , and cleaning lady came everyday during our stay, it's our second time to stay in this hotel while we visit tainan, do not miss this good budget if you have a chance to stay.
Chia-yin
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2016
Good location, clean room, good Chinese breakfast.; oldish and definitely charmless. Overall, good value for money.
Verified traveler
Verified Expedia guest review
4/10 Fair
Jan 22, 2016
good for solo, budget stay. not good for couple.
probably wouldn't rate it for 3 stars. room is run down although tidy. room smells like smoke (asked for a non-smoking room). shower is weak and the bathroom is very very small (I'm 182cm). breakfast is terrible... overall, I guess it's ok for what it charges...
Kuang-Yin
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2016
Tainan stay
The staff was helpful and friendly. Breakfast was so~so.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2015
Nice little hotel in Tainan!
Lovely stay, and overall a pretty good experience. Rooms were wonderfully clean, location was excellent (Tainan is quite small), and was conveniently located near several food streets and shopping areas. All in all an excellent place.
Will
Verified Hotels.com guest review
6/10 Good
Nov 23, 2015
Nice hotels friendly staff, clean environment,
It was nice, people great hotel for the value. In the middle of the city very good indeed
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Oct 24, 2015
Best Taiwan hotel in 3 week stay
Room is just perfect.
Free bicycle is interesting feature to explore national park or go to beach.
Free laundry can also be use at last floor.
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2015
Great hotel, perfect location
The staff at this hotel were extremely nice and helpful. The room was very nice and the breakfast was amazing. We were very happy for this hotel, and felt it was a great value for the price. Will definitely stay there next time we visit Tainan!!