In the heart of Civic Hospital - Experimental Farm - Central Park, Best Western Plus Ottawa City Centre offers a warm welcome with a garden and fireplace in the lobby. Unwind at the bar, get active at the gym or seasonal pool, and stay connected with free in-room WiFi. Guests rave about helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Electric vehicle charging point
Bar
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Seasonal outdoor pool
Room service
24-hour business center
Conference center
Business center
Meeting rooms
24-hour front desk
Air conditioning
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Garden
The current price is ¥13,568
¥13,568
¥16,099 total
includes taxes & fees
Apr 6 - Apr 7
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
29 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
30 sq m
Sleeps 4
2 Double Beds
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
31 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)
Highlights
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
42 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)
Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
32 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
32 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
35 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace
Standard Room, 1 King Bed, Non Smoking, Fireplace
Highlights
Fireplace
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
33 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)
Ottawa Hospital Civic Campus - 14 min walk - 1.3 km
Rideau Canal - 5 min drive - 3.8 km
Carleton University - 6 min drive - 5.8 km
Canadian War Museum - 7 min drive - 5.0 km
Parliament Hill - 7 min drive - 6.8 km
Getting around
Ottawa International Airport (YOW) - 17 min drive
Ottawa Station - 11 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Fallowfield Station - 16 min drive
Carling Station - 28 min walk
Tunney's Pasture Station - 30 min walk
Restaurants
Run2Patty - 14 min walk
Bowman's Bar & Grill - 5 min walk
Juice Dudez - 20 min walk
Second Cup - 16 min walk
Domino's Pizza - 8 min walk
About this property
Best Western Plus Ottawa City Centre
Best Western Plus Ottawa City Centre puts you within a 10-minute drive of Rideau Canal and Carleton University. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A fitness center and a garden are offered, and in-room conveniences at this eco-certified hotel include dryers and refrigerators. Fellow travelers like the helpful staff and overall property condition.
Languages
Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese
At a glance
Hotel size
121 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (1195 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fireplace in lobby
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
48-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Heating (climate-controlled) and air conditioning
Coffee/tea maker
Iron/ironing board
Dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 5 to 15 for adults, and CAD 5 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from September 10 to June 23:
Swimming pool
Pool, spa, & gym (if applicable)
The seasonal pool is open from July 01 to September 05
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa
Frequently asked questions
Is there a pool at Best Western Plus Ottawa City Centre?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Ottawa City Centre?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Ottawa City Centre?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Best Western Plus Ottawa City Centre?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Plus Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Best Western Plus Ottawa City Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.
Are there restaurants at or near Best Western Plus Ottawa City Centre?
Yes, there's an onsite restaurant.
What's the area around Best Western Plus Ottawa City Centre like?
Best Western Plus Ottawa City Centre is in Civic Hospital - Experimental Farm - Central Park, a short 14-minute walk from Ottawa Hospital Civic Campus. Travelers say this hotel is in a good location.
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Best Western Plus Ottawa City Centre Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Dec 22, 2024
Good hotel.
Claude
Claude, 1-night trip
6/10 Good
Dec 28, 2024
Clean with great staff
Kelly
Kelly, 2-night trip
10/10 Exceptional
Oct 22, 2024
Great stay with very friendly staff at a great location.
Adriana
Adriana, 2-night trip
10/10 Exceptional
Dec 1, 2024
Located in a relatively quiet area with lots of walking areas to enjoy
Don
Don, 1-night trip
10/10 Exceptional
Feb 6, 2025
All was good
Rick
Rick, 1-night trip
8/10 Very good
Nov 29, 2024
Staff were very friendly.
Verified traveler
3-night trip
10/10 Exceptional
Dec 28, 2024
Easy to get around rooms are nice and clean
Vince
Vince, 1-night trip
10/10 Exceptional
Dec 23, 2024
Staff was excellent
Joan
Joan, 3-night trip
10/10 Exceptional
Dec 28, 2024
Very friendly and helpful front desk staff. Always smiling.
Albert
Albert, 2-night trip
10/10 Exceptional
Dec 18, 2024
The people that work there are lovely.
Natasha
Natasha, 1-night trip
10/10 Exceptional
Nov 2, 2024
Front desk and restaurant staff were amazing!
Matthew
Matthew, 1-night trip
8/10 Very good
Feb 23, 2025
Clean and helpful staff. Had to change rooms because downstairs room window didn't lock. Very polite about changing room and upgraded to a suite.
Denise
Denise, 1-night trip
10/10 Exceptional
Oct 28, 2024
Good and very spacious room, recommended for family short stay.
Folashade
Folashade, 1-night trip
10/10 Exceptional
Nov 9, 2024
Easy check in, internet and free parking. Also nice to have a restaurant
Katherine
Katherine, 1-night trip
10/10 Exceptional
Aug 17, 2024
Enjoyed our stay
Dana
Dana, 1-night trip
4/10 Fair
Mar 22, 2025
Way overpriced for the condition
Too loud, it sounded like people talking in other rooms and upstairs were actually in my room, if someon went in their room on my floor it made my door rattle. Dirty floors.
Sharon
Sharon, 2-night trip
8/10 Very good
Dec 24, 2024
Was very well pleased
Phil
Phil, 1-night trip
10/10 Exceptional
Aug 31, 2024
Nice rooms, delicious food at restaurant, close to hospital, clean.
James
James, 1-night trip
8/10 Very good
Nov 15, 2024
Stayed one night to visit family. Found the location convenient and clean.
Darren
Darren, 1-night trip
10/10 Exceptional
Nov 4, 2024
Just off the highway, easy to find, walking distance to Wellington Village in warm weather
Derek
Derek, 1-night trip
10/10 Exceptional
Dec 3, 2024
I came to Ottawa for surgery.
The staff were amazing and very attentive.
dawn
dawn, 2-night trip
10/10 Exceptional
Oct 16, 2024
Always great staff especially Sherry, are exceptional!
Janice
Janice, 2-night trip
10/10 Exceptional
Dec 9, 2024
overall feeling of ease and comfort
James E
James E, 3-night trip
10/10 Exceptional
Dec 8, 2024
Was very nice . The food at the restaurant was excellent.
Pillows to soft, will buy new ones