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idoop Hotel Lombok

3.5 star property
Central Mataram hotel with full-service spa, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for idoop Hotel Lombok

In-room safe, soundproofing, free WiFi, bed sheets
Exterior
Lobby
Restaurant
Daily buffet breakfast (IDR 50000 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Airport transfer
  • Spa
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Room service
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Limited onsite parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Room

Highlights

Soundproofed
Air conditioning
LED TV
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, soundproofing, free WiFi, bed sheets

Superior Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, soundproofing, free WiFi, bed sheets

Junior Suite

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Electric kettle
Free bottled water
Coffee/tea maker
Cable channels
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl Swara Mahardika No. 883, Mataram, Lombok, 83121

What's nearby

  • Islamic Center NTB - 5 min walk
  • Mataram Immigration Office - 6 min walk
  • Lombok Epicentrum Mall - 2 min drive
  • Mataram Mall - 3 min drive
  • Mayura Park - 4 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bakso Timbul Rejeki - ‬4 min walk
  • ‪Nasi Babi Guling Ibu Sute - ‬8 min walk
  • ‪KFC - ‬7 min walk
  • ‪Crystal Crepes & Noodles - ‬1 min walk
  • ‪Elfbelly Eatery Mansion - ‬2 min walk

About this property

idoop Hotel Lombok

Enjoy your visit to Mataram with a stay at idoop Hotel Lombok. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, facials, or body scrubs.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include Thai massages, facials, body scrubs, and body treatments.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 50000 per person
  • Airport shuttle service is offered for an extra charge of IDR 250000 per person (roundtrip)

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

Frequently asked questions

Are pets allowed at idoop Hotel Lombok?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at idoop Hotel Lombok?
Yes. Parking spots may be limited.
Is airport shuttle service offered by idoop Hotel Lombok?
Yes, an airport shuttle is available. The charge is IDR 250000 per person roundtrip.
What are the check-in and check-out times at idoop Hotel Lombok?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at idoop Hotel Lombok and nearby?
Idoop Hotel Lombok has a spa.
Are there restaurants at or near idoop Hotel Lombok?
Yes, there's an onsite restaurant.
What's the area around idoop Hotel Lombok like?
Idoop Hotel Lombok is in the heart of Mataram, a short 5-minute walk from Islamic Center NTB and 6 minutes' walk from Mataram Immigration Office.

idoop Hotel Lombok Reviews

Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Poor

I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Ghulam, 1-night family trip
Verified Expedia guest review

6/10 Good

Not for Habitation
Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Kenneth, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty room
Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Sandy, 1-night trip
Verified Wotif guest review

2/10 Poor

A truly awful experience...
This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality.
Verified Hotels.com guest review

8/10 Very Good

Cheap and clean
simple and clean hotel for a night's stay
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel in the City Center
Very Fuss-free Hotel. I got a room with a balcony on the top. But the balcony was very small with a very high wall covering the city view. Rooms had simple yet nice decor. Rooms did not have a fridge but that was not a problem. Hotel was just a 5 mins walk to Mataram Mall where you can get your amenities and food there.
Verified Expedia guest review

10/10 Exceptional

Very good in many aspects!
Very clean, compact room. Soft comfortable bed with crisp clean sheets. Good air conditioning. Nice toilet shower layout.
Verified Hotels.com guest review

8/10 Very Good

Idoop
Very nice stay. The breakfast was very good, as well as the in-room menu. My only criticism is that the soperific lobby music they play can be heard too clearly from within the bedrooms from 7.00-21:00 - as there is a music speaker on every level. However the staff did turn the music down when I asked them. But the volume was back up the next day. Overall a very good Hotel option for Mataram at a reasonable price.
Verified Hotels.com guest review

8/10 Very Good

Value for Money
we had the deluxe room and the bed was huge and very comfortable for 4 of us. location was also good as there were eateries within walking distance. the only setback was the air-conditioning was not powerful enough on the first night. however the problem was resolved the following day. considering the price we paid, we are very satisfied with our stay.
Verified Hotels.com guest review

8/10 Very Good

The hotel is clean, new, modern, and comfortable. There are computers to use for free.
Verified Hotels.com guest review

8/10 Very Good

Good accommodation
The room is big and clean. The hotel does not have a lobby. There a some stalls nearby where guests can buy food. Overall,I recommend this hotel.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Great city Lombok hotel
Nothing fancy but quite enjoyable stay. Great service from a very friendly staff.
Verified Hotels.com guest review

10/10 Exceptional

One of the best in Mataram
We stayed here after coming from Senaru and needed some AC and comfy bed. Location is great right next to Mataram mall. Room is big with hot shower and very comfy bed. Staff are very courteous and super helpful. Stayed for 2 nights before heading back to Kuta. Definitely worth a stay when in Mataram.
Verified Expedia guest review

8/10 Very Good

Simple but clean
This is a "cutesy" hotel with small, simple rooms, great bathrooms, hot water and strong water pressure. Although the breakfast is "Indonesian," it is good, has lots of fruit, and you can order an omelet. We speak Indonesian so don't know about staff English skills, but we can say that staff are very helpful. The small fabric/shirt shop has fair, fixed prices and there is a local "mall" with McDonalds and Pizza Hut a five-minute walk away. Taxis wait across the street from the hotel.
Verified Expedia guest review

10/10 Exceptional

An excellent hotel in the centre of Mataram
I stayed at the Idoop hotel for six weeks while attending an Indonesian language course at the University of Mataram. I had originally intended to stay for one week but the service and accommodation were so good I decided to stay there for all of the six weeks. The hotel is very new and modern. It has modern pop-art decor and none of that heavy, traditional furniture one sees so often in Asian hotels. The rooms were light and airy. There were great views of Mataram from the room and from the roof. I had a Superior room which was perfect for my needs. The bed was as comfortable as those in the Sofitel. The airconditioning was efficient - I kept it on 26ºC. The Housekeeping staff were very good and were able to meet all my requirements. The TV, which I didn't use much, was OK and had several Fox and National Gepgraphic channels with Indonesian subtitles, and several Indonesian channels which helped understand what was going on in Indonesia. There was one English-language channel: Channel News Asia from Singapore. The restaurant is called the Café Warhol and has artwork on the walls in the Warhol pop-art style and modernist chairs similar to the Eames Eiffel Tower chairs. The food was good, especially the breakfasts, and the staff would make some things for me that were not standard itams. The restaurant staff and the reception staff were excellent.
Verified Expedia guest review

10/10 Exceptional

Great accommodation in town at an affordable price
Reached Lombok airport around 9pm so we didn't plan to go straight to senggigi but head to Mataram for the night. Room was clean and new; the hotel staff were really efficient and helpful. Borrowed a universal adaptor from them too.
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Me and my family stayed there for 2 days. nice hotel, clean and bright rooms. We enjoyed our stay there
Verified Hotels.com guest review

4/10 Fair

...
not good
Verified Hotels.com guest review

10/10 Exceptional

Nyaman, aman, eksotik, ruangan tidur nya kecil tapi pas sesuai kebutuhan..
Ronally, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Huono palvelu
Hotelli mainostaa kuskin vuokrausta ja kuitenkaan kertaakaan ei onnistuttu sitä saamaan luvatulla hinnalla. Palvelu huonoa, huoneet ok. Englanti heikkoa. Aamupala ok.
Noorap, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Tetap Maksimal di saat peak season
Selain kamarnya yang bersih dan cukup untuk berdua, pelayanan staffnya sangat maksimal. Padahal kami menginap di saat liburan panjang.
Ade, 1-night trip
Verified Expedia guest review

8/10 Very Good

Hotel Bagus di Lombok
Hotelnya bagus dengan pelayanan maksimal dan memuaskan. Terimakasih sudah upgared kamar kami
Risky, 1-night trip
Verified Expedia guest review