Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Punta Sam beachfront property with 6 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Lobby sitting area
Exterior
Two Bedroom Loft- All Inclusive | View from room
Exterior
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Connecting rooms available
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 spa tubs
  • Free children's club
  • Fitness center
  • Sauna
  • Free beach cabanas
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
The price is ¥82,679
¥100,042 total
includes taxes & fees
Jan 4 - Jan 5, 2025

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About the neighborhood

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk - 0.9 km
  • Punta Sam Beach - 10 min walk - 0.9 km
  • Playa Mujeres Golf Club - 8 min drive - 5.8 km
  • Isla Mujeres Ferry Terminal - 78 min drive - 8.3 km
  • North Beach - 89 min drive - 8.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

At Villa del Palmar Cancun All Inclusive Beach Resort & Spa, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of Ultramar Ferry Puerto Juárez. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. La Casona STK, one of 6 restaurants, serves dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club, and a beach bar. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 415 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (2-device limit)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona STK - This steakhouse serves dinner only.
Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Legend - This sports bar specializes in Japanese cuisine and serves dinner only. Open daily.
Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa offer free cancellation for a full refund?
Yes, Villa del Palmar Cancun All Inclusive Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Villa del Palmar Cancun All Inclusive Beach Resort & Spa and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Villa del Palmar Cancun All Inclusive Beach Resort & Spa also has 5 outdoor pools, 5 bars, and a sauna, as well as a fitness center, an arcade, and a garden.
Are there restaurants at or near Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine.
Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Villa del Palmar Cancun All Inclusive Beach Resort & Spa like?
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is located on the waterfront, a short 10-minute walk from Punta Sam Ferry Terminal and 10 minutes' walk from Punta Sam Beach.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Pablo, 4-night trip
Verified Hotels.com guest review

6/10 Good

i went for a 4 night vacation and 2 nights with no ac it was very hot,too noise they were reapairing the front pool and one of the restaurants was in renovation so it was close
maria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The only thing missing was entertainment
Lavelle Maurice Whitaker, 7-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

We loved everything about Villa del Palmar. Everybody showed so much interest in making our stay comfortable and fulfilling. Special shout outs to the concierge help — Veronica and Marcia!!
Brian, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food was great and room was very comfortable
Christopher, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

El Hotel sobrepasó mis expectativas , todo fue más de lo que imaginaba el Kids Club fantástico nos dio la oportunidad de que nuestra hija disfrutara y nosotros como padre también pudiéramos realizar las actividades de adultos del día, el grupo de actividades es fantásticos los muchachos se encargaron de mantenernos activos . La comida , la atención en fin todo fue maravilloso . Más que recomendado y con ansias de Regresar .
Darling, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is probably one of the best all inclusive i’ve ever stayed in. Starting from check in till check out, service was incredible, The place was spotless and you always saw someone cleaning. Our room had an oceanfront room and was cleaned daily and then recleaned and the beds turned down at night. Tried all the restaurants and they didn’t disappoint. I highly recommend this hotel. Thank you for a wonderful stay!
sandra, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

maria Elisa, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I did like service good people the hotel was very nice
Asuncion, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The shower in my room was kind of block not much water pressure, other than that we like it.
Luis, 7-night family trip
Verified Expedia guest review

8/10 Very Good

This place was excellent staff was very helpful friendly
Edward, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort. Staff very friendly.
Maribel, 4-night trip
Verified Expedia guest review

2/10 Poor

Customer service nonexistent our room smelled and they did nothing about it will not go to this hotel again
Raffi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Yekaterine, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The property and sister property were both amazing. You could explore Garza Blanca and use their amenities. The carousel was great for small children.
Geimmy, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Very nice and relaxing
Christopher, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

I stayed at Villa Del Palmar the last week of August 2024 with myself and my boyfriend. We stayed for 5 nights and checked in on a Sunday afternoon. The check-in process was easy however, they do require a $600 deposit [refundable after you check-out] which is totally fine, I just did not know about it before hand. The only downside was I wish they gave us the weekly resort activities list when we checked it. It wasn't till the second to last day that we realized there was activities and we asked the concierge and were given one.The room was your normal hotel room- it was clean but there were left over hand prints of kids and others on the bathroom door and the slider balcony door.The only thing that threw us off was the turn down/cleaning services. We would leave the room for the day and leave the card for it and they would come and make the bed change the towels- but at night we noticed about the third night they came back when we were out at dinner and left glasses on our night stand and chocolates which felt weird to us. Overall the food was fantastic, it is highly recommended you make your dinner reservations in advance- The buffet for breakfast is fantastic but at night for dinner is absolutely awful - we made the mistake of not making a reservation one night. This is a very safe hotel and I promise no one is at this hotel who is not a guest or an employee. It felt private and like a private beach with no hassles. I would recommend this hotel to anyway wanted a break!
Emily, 5-night romance trip
Verified Expedia guest review

6/10 Good

I did not like that the staff show unhappiness when they see spanish or color guesses they don’t treat the people same. All they care is about 💵tip The better looking💵 you look the better they’ll treat you, I had all inclusive and of course I did tip well but like I said all they care is about how much in tips they gonna get. The place and the food is amazing Bring a lot cash because every movement it’s money there..
Yesenia Elizabeth Menjivar, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Steve, 7-night trip
Verified Expedia guest review

10/10 Exceptional

This property is absolutely amazing!!!! This is my second time and my family enjoyed the pools, activities, the staff and food was greatttttttt!!!!!!!!!!!!!
Javonne, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely blown away by this resort !!! It’ll be hard to top, that we are wanting to go back already! The service was amazing, they make you feel like family. The beach was very well kept as it was seaweed season. We Snorkeled & paddle boarded on the beach that was included at the resort. We tried all the restaurants & they were all very delicious but the Italian restaurant & bar is unmatched !!! Enjoyed a lovely day at the spa with a couples massage such a wonderful & relaxing experience with the hot & cold therapy. I just can’t rave enough about how wonderful the staff was!! It was an amazing vacation !!!
Alyssa, 5-night family trip
Verified Expedia guest review

8/10 Very Good

There were not many people staying at the resort. However, the property had areas under renovation. Two of the restaurants were being updated, and they were not available to us. So the choices to eat were limited. Also, we made arrangementes for transportation with tge resort, and the first vehicle that picked us up was so old, and drove so slow, we thought it would malfunction and would leave us stranded in the middle of the road. Luckily, we got to the resort ok. Only one of the two elevators in our area was working the entire time we were there. Also, the bathrooms were a little outdated, and no exhausting fan. The room didnt have much storage. The balcony with the hammock was a nice touch. We ended up paying extra $50 cash to have a room on the 4th floor to gave a view. The turndown service every night was nice. The food at the restaurants we went to ( with the exception of the outdoors/by the pool snack place) was very good. I just wish tgey had a place to go have dessert or something sweet. Overall, the resort was nice, but a little secluded.
Patricia, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

ZORINA, 5-night trip
Verified Expedia guest review

4/10 Fair

Nice property, but not happy with the service
Santosh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Awesome family friendly place with really great food. Highly recommend.
Elizabeth, 5-night trip
Verified Expedia guest review