Checked in today for a 5 night stay, and while check in was slow for those before me, my check in was swift and smooth. Comfort room was minimalist but otherwise fine. But the love stopped there. There were only three hangers and when I tried calling for more--no response. I went down to the front desk to ask for extra hangers and for ice. Front desk clerk grudgingly agreed to ask housekeeping for hangers, but wasn't hopeful that there were any staff available at that time (7 pm). I asked for ice and was directed to their restaurant a few steps away from reception. After waiting in line for about 15 minutes, I was told by the person taking orders that he was too busy to step to the back to get me some ice. I'd waited for 15 minutes, but other patrons couldn't wait 2 minutes for him to get me some ice. No manager available for me to speak with. I later came down to get Uber Eats and tried to buy a bottle of wine at the restaurant. They sell bottles of wine, but he informed me when I asked that he couldn't open the bottle for me as he had no corkscrew. I would have to take the wine to the hotel next door. By the way, I never got the hangers or a follow up message about them. This hotel is just not ready for prime time! Oh, and my key card stopped working and the same front desk clerk seemed annoyed that I was bothering her to get a replacement card!
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