Palm Beach Hotel

3.0 star property
Beach Serrekunda hotel with private beach, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Beach Hotel

Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, sun loungers
Private beach, white sand, sun loungers, beach umbrellas
Exterior
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Children's pool
  • Pool bar
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is ¥11,012
¥12,664 total
includes taxes & fees
Jan 7 - Jan 8, 2025

Room options

Available filters for rooms
Showing 2 of 2 rooms

Superior Double Room, Sea View

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Minibar
Daily housekeeping
  • 25 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Standard Room

Highlights

Balcony or patio
Air conditioning
TV
Private bathroom
Minibar
Daily housekeeping
  • 16 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

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About the neighborhood

Map
Kotu Stream Road, Serrekunda

What's nearby

  • Senegambia Craft Market - 9 min walk
  • Senegambia Beach - 5 min drive
  • Sir Dawda Kairaba Jawara International Conference Center - 6 min drive
  • Kololi Beach - 11 min drive
  • Bijilo Beach - 25 min drive

Getting around

  • Banjul (BJL-Banjul Intl.) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Parisienne - ‬4 min drive
  • ‪El Sol - ‬4 min drive
  • ‪kadie kadie restaurant - ‬4 min drive
  • ‪African Queen - ‬5 min drive
  • ‪The Vineyard, Gambia - ‬3 min drive

About this property

Palm Beach Hotel

Palm Beach Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in massages and mani/pedis. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar, a children's pool, and a terrace are other highlights. Fellow travelers say good things about the overall property condition.

Languages

Dutch, English

At a glance

DONE

Hotel size

    • 165 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 12:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • On a private beach
  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This poolside restaurant specializes in local cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 18 per person (one way)
  • Air conditioning is available for an extra charge of EUR 11 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Palm Beach Hotel Serrekunda
Palm Beach Serrekunda
Palm Beach Hotel Hotel
Palm Beach Hotel Serrekunda
Palm Beach Hotel Hotel Serrekunda

Frequently asked questions

Does Palm Beach Hotel offer free cancellation for a full refund?
Yes, Palm Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palm Beach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palm Beach Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palm Beach Hotel?
Sorry, there's no onsite parking at Palm Beach Hotel.
Is airport shuttle service offered by Palm Beach Hotel?
Yes, an airport shuttle is available. The charge is EUR 18 per person one way.
What are the check-in and check-out times at Palm Beach Hotel?
Check-in start time: 2 PM; Check-in end time: 12:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Palm Beach Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a garden.
Are there restaurants at or near Palm Beach Hotel?
Yes, there's an onsite restaurant that offers local cuisine and poolside dining.
Does Palm Beach Hotel have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Palm Beach Hotel like?
Palm Beach Hotel is located a short 9-minute walk from Senegambia Craft Market.

Palm Beach Hotel Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Poor

The a condition of the room was not safe the keys was ot working properly the hotal was durty the breakfast you i could not eat it it was terrible. O fridge in roo. You had to pay if you wanted one.i paid to stay for one week i check out the next day. In to i ither hotel cheeper and a hole two bedroom property self contained i would not recommend this hotal the manger was rude. And no refund. Very bad experiences
Rosemary, 7-night trip
Verified Expedia guest review

8/10 Very Good

Allison, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Eliyas, 7-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Norbert, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Quite ok
Bintu, 5-night family trip
Verified Expedia guest review

4/10 Fair

The standard was quite low. No Refigerators in the rooms, no water was provided.the TV didn’t work and after 2 days one channel only. WiFi was dismal even in the lobby Was asked to pay for late checkout even though I got in at three am Breakfast did not have any Gambian food and omelettes were only with onions and nothing else
Alexander, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful experience. I will definitely consider coming back in the future.
Verified Travelocity guest review

10/10 Exceptional

Lovely quiet rooms nice onsite shopping private beach polite helpful staff comfy bed hot showers Could improve on food and drinks tonic water really tiny small size and just given in can no glass ice if improved on food and drink would be a really decent 4* hotel at the moment
Gail, 1-night trip
Verified Ebookers guest review

8/10 Very Good

Geoffrey, 2-night trip
Verified Expedia guest review

8/10 Very Good

Need tea and coffee and kettle in room also small fridge . Would make it a lot more comfortable.
Paul, 28-night trip
Verified Hotels.com guest review

8/10 Very Good

Had initial issues with front desk at check in but the manager was later involved and resolved my issue in a somewhat amicable way
Ramlat, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Imtiaz, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely Hotel
Hotel was lovely. Staff friendly and really helpful. Would happily use this hotel again
Michele, 7-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel on the beach. Real value for money
Nice, clean and unassuming hotel on the beach. Well appointed rooms. Very good entertainment, pool and food. Excellent and welcoming staff. Real value for money. Part of the access road could be better but will recommend hotel anytime.
Lamin, 2-night trip
Verified Expedia guest review

8/10 Very Good

Location good for my needs
Good value for money and a great location for a bird watcher or those who like a quiet beach. Breakfasts were unexciting; staff friendly; some areas shabby but clean. I found the entertainment intrusive but others liked the activities and it was easy to get away. I preferred to eat just down the beach at the Konta Kinte
Verified Hotels.com guest review

8/10 Very Good

Nice hotel with some issues
Had a nice stay at Palm Beach despite ongoing issues with water going off all the time (room A76). Very annoying when you're trying to have a shower! We also found it very difficult to get a sun lounger around the pool so spent most of our time at the beach. Otherwise, as described. Staff very friendly and room was clean but basic. Due to the issues with the water, I would not stay at the hotel again.
Joshua, 11-night romance trip
Verified Hotels.com guest review

2/10 Poor

Tired hotel lacking facilities
This is a run down hotel in an indifferent location. While the staff were friendly and the restaurant/ breakfast was OK, the service provided by the hotel is short of acceptable. The room was grubby and in desperate need of a spring clean/ refurbishment. There was a single towel (a second reluctantly given) and a small tablet of soap, but absolutely nothing else in the room (no toiletries, phone, hair dryer, glasses, information, etc.). Also expect to pay extra for a fridge (about £25 per week and about £20 a week to use the hotel safe). The rooms have air conditioning, but the hotel will try to charge extra to have it connected (around £35 per week). Mosquito nets are available if you ask. The wifi in the pool and reception areas (none in the rooms) seems to work reasonably well. I was there for three nights only, but would not recommend a longer stay. Like a number of other reviewers, I too had trouble with the lock on my room (which was replaced). Fortunately, security does not seem to be an issue in the area.
Kenneth, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel was okay for what we paid. Quite basic and a small pool for the size of the hotel.
Verified Hotels.com guest review

2/10 Poor

A nightmare.
I booked a room with airconditioning, minibar and daily housekeeping. But I got a room without airconditioning, without minibar and I didn't automatically get a clean towel daily. The first day there was no hot water, only a cold shower in this so-called three star hotel. There was not any mosquito protection in the room. The room was awfully hot, it was impossible to sleep. The doorlock was broken and difficult to unlock. The reception was totally uncapable, they couldn't care less, made up nonsense, denied all responsibility and refused to do anything. There is no shop anywhere near the hotel. Water must be bought in the hotel for 1,70 euro each bottle! The hotelshopkeeper clearly abuses his monopoly in a shameful way. The hotel is on the beach in the middle of nowhere in a tourist ghetto. Around the hotel it is full of parasite people that bother you all the time. You must take a taxi and haggle about prices any time you want to leave the hotel or need something.
Verified Hotels.com guest review

8/10 Very Good

It was lovely but Breakfast needs to be improve and also the WiFi.
Verified Hotels.com guest review

8/10 Very Good

Good overnight stop
Stayed twice for a single night when I needed a stopover to/from the north. Clean, comfortable, well-positioned, friendly staff. Food was OK. However I found the evening entertainment (first night cultural show; second night karaoke) intrusive as I wanted something more peaceful. Easy access to the beach and beach bar, plus less hassle than you get elsewhere once on the beach, made this a good overnight stop. I might find it a bit restrictive for a long stay.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Basic but nice
Nice Hotel considering its 2 star status, close to the beach which is nice and they spray the rooms with bug spray which is good! Hotel is basic but nice, overall good value for money but don't expect luxury because you won't get it, you can't beat it for Value in Gambia though.
Verified Hotels.com guest review

4/10 Fair

palm beach hotel......your joking
our original room did not have air con so it cost us £70 each to upgrade for the remaining 13 nights..the area around the pool was beautiful bt the water in the pool itself was below standard due to the fact the filters were NEVER turned on.the food bar and service around the pool was very good. the pool sun beds are a joke as is the breakfast inside the restaurant . its self service and the food is left uncovered with flies all over the place. having said all that you cant really grumble for £300 a week. its not a place I would go on my honeymoon but its spot on if you don't mind roughing it. lots and lots of the guests go back there time and time again.
Verified Hotels.com guest review

4/10 Fair

Palm beach experience.
The hotel was ok very basic had lots of problems with the wifi and the taxi drivers at the entrance who are always asking for money not a good image, Apart from that the staffs are very helpful and friendly I got on very well with them.
Verified Expedia guest review