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City Express by Marriott Merida

3.5 star property
Hotel with outdoor pool, near Plaza Galerias Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Merida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi
Lobby
Lobby
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Free breakfast
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
Feel at home
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Dry cleaning/laundry service
The price is ￥9,994
￥12,093 total
includes taxes & fees
Dec 19 - Dec 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Down comforters, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Down duvet
Sofa bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Down duvet
Private bathroom
Hair dryer
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Hampton Inn by Hilton Merida

Free breakfast
Pet friendly
Free parking
Free WiFi
8.6 out of 10, Excellent, (1000)
The price is ￥10,350
￥12,524 total
includes taxes & fees
Jan 3 - Jan 4, 2025
Hampton Inn by Hilton Merida
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About the neighborhood

Map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 5 min walk
  • Plaza Galerias Mall - 3 min drive
  • Yucatan International Convention Center - 4 min drive
  • U.S. Consulate Merida - 4 min drive
  • Plaza Altabrisa - 5 min drive

Getting around

  • Mérida International Airport (MID) - 22 min drive
  • Free area shuttle

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Vips - ‬8 min walk
  • ‪Sanbravo - ‬6 min walk
  • ‪Kuroshinju Tea - ‬9 min walk
  • ‪Pastor Suizo - ‬4 min walk

About this property

City Express by Marriott Merida

When you stay at City Express by Marriott Merida, you'll be just a 5-minute drive from Paseo de Montejo and U.S. Consulate Merida. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Plaza Altabrisa and La Isla Mérida Cabo Norte are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 166 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 10 kilometers

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

City express Merida
City Hotel Merida express
City Express Merida Mérida
City Express Merida
City Express by Marriott Merida Hotel
City Express by Marriott Merida Mérida
City Express by Marriott Merida Hotel Mérida

Frequently asked questions

Does City Express by Marriott Merida offer free cancellation for a full refund?
Yes, City Express by Marriott Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Merida?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Express by Marriott Merida?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Merida?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Merida?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Merida?
No, this hotel doesn't have a casino, but Juega Juega Casino (2-min drive) and Diamonds Casino (2-min drive) are both nearby.
What is there to do at City Express by Marriott Merida and nearby?
City Express by Marriott Merida has an outdoor pool and a fitness center.
What's the area around City Express by Marriott Merida like?
City Express by Marriott Merida is located a short 5-minute walk from Paseo de Montejo.

City Express by Marriott Merida Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Angelica, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Laura, 4-night trip
Verified Expedia guest review

4/10 Fair

Left early because the family couldn’t sleep.
The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Xochitl, 1-night family trip
Verified Expedia guest review

6/10 Good

The hoyel generally needs maintenance, there is a lack of lighting, the bathrooms are in poor condition, very noisy outdoor areas, a crib was requested and they didn't have one, there were no towels in the room, etc., etc.
Juan, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Rene, 2-night trip
Verified Expedia guest review

8/10 Very Good

Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Jessica, 3-night family trip
Verified Expedia guest review

8/10 Very Good

It is a nice location The tree at back of parking lot that scratched the Explorers top
BERNHARD T, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Arturo, 4-night trip
Verified Expedia guest review

8/10 Very Good

very quiet place and safe
Bernardo, 5-night trip
Verified Expedia guest review

2/10 Poor

Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
Xochitl, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

A non-luxury luxury hotel with a very basic breakfast. However, the rooms (yet basic) are very clean and the staff was superfriendly in any regards, which was all what we have been looking for. The hotel met all of our expectations and is an excellent choice to book for some days as a base in northern Mérida.
Pascal, 1-night romance trip
Verified Expedia guest review

6/10 Good

No pleased
Not happy with amenities
Mark, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Octavio, 3-night family trip
Verified Expedia guest review

6/10 Good

Nancy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good clean hotel with good breakfast
Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Leo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Everything good except for strong noise inside the room
Alvaro, 2-night trip
Verified Expedia guest review

8/10 Very Good

Clean place
Rogelio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

4 Guests but every day only 2 in the room. we had to ask for 2 more towels everyday and most times it seemed to trouble them. We asked for 2 more pillows and they promised to send them 3 times over 2 days before we received them. Hotel overall was great and in a great location for what we were doing.
Donald, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Parking was a problem it was very limited
Eber, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

I have been using this hotel for the last eight years. The location is magnificent, since it is located 5-10 minutes any direction from the important avenues of the city.
Juan Carlos, 1-night business trip
Verified Expedia guest review

4/10 Fair

Initially, I wanted to treat myself to a better class of Hotel here in Merida, than the dumps I was staying at. The free breakfast was nothing to write home about, most of the staff spoke little English & the ones that did, were rude to me. The hotel advertised that they had a free shuttle service for about a 10 km. range, BUT when I asked about this, they said that it was no longer available, forcing me to use UBER ride services. UBER was a nightmare to use back in Canada, so you can imagine what it was like, when most of the drivers, claimed that they didn't understand English. A disabled person like me, has to have a hot shower to relax the muscles & joints, so this was what I looked forward to the most. And, guess what...The shower had cool water at the most! I did try turning the wall mounted temperature adjustment valves myself (what else could these valves control, besides temperature to the Bathroom?) fixtures, BUT it didn't make much difference. By the time some Hotel Engineer came to my room, I'd already had my cool shower, BUT later that day, there still wasn't any hot water to the bathroom sink! So what did these valves control? I won't get into being forced to walk to the surrounding restaurants in order to be able to eat, after the free breakfast. If you there expect me to be nice to your employees, after the way I was treated by them, you should all quit & see which Govt's around the World are looking for people.
John, 7-night trip
Verified Expedia guest review

6/10 Good

Bed and the room is ok, but the hotel don't have room service if you check in late because of late flight , you cannot have anything. Fortunately there is a starbucks in front of the hotel that is open after 10pm. Breakfast is normal mexican breakfast very ordinary. But its noisy even late night upstairs.
Myra Jene, 2-night business trip
Verified Expedia guest review

8/10 Very Good

Nice hotel with convenient access to downtown.
Ian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review