Food in sit down restaurants was amazing. Buffets were just ok. The grounds are great but the walls.. the walls are SO thin. I could hear everything next door from them snoring to their shower to their alarm that only woke me and not them. You can hear people by the pool area as well
Lita
Lita、5 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 21 日
Victor manuel
Victor manuel、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 18 日
The front desk only half of them were helpful. The other half knew nothing about the restaurants and making reservations. The concierge’s were there to sell you a tour and membership and not much help otherwise. The service was great at most of the restaurants. The rooms were very clean and comfortable. The hotel over all was very clean. We had a nice stay.
Maria
Maria、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 15 日
Bom hotel, porém mais distante e as comidas e bebidas não são boas
Andrea
Andrea、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 13 日
Todo excelente. Buen servicio, la habitación súper cómoda y bonita.
María Guadalupe
María Guadalupe、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 12 日
En general, una excelente estancia. Todo el staff fue super amable y servicial. Mención especial a Herlinda de las pizzas, excelente pizzaiola y muy carismática. Esperamos volver pronto con familia y amigos.
Ricardo
Ricardo、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 10 日
Farah
Farah、9 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 5 月 21 日
Joanna
Joanna、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 14 日
I found the property to be very well maintained and easy to access all kinds of activities and entertainment rite at the site
Ronald
Ronald、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 11 日
It’s our fourth time to stay there. We love this place
Timur
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 7 日
My friends and I were there for 5 days. We had a great time there. The hotel is gorgeous and the staff were very nice. We felt welcomed despite the WiFi service. We were not able to get the network inside our rooms.
Premika
Premika、5 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 2 日
Alexander
Alexander、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 2 日
MEOK
MEOK、6 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
Buen descanso
No logré disfrutar de todas las instalaciones por falta de tiempo, pero los servicios que utilicé fueron satisfactorios.
oscar
oscar、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 29 日
Nice beach. Quiet
Snjezana Ana
Snjezana Ana、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 27 日
Property nice
Candy Faye
Candy Faye、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 24 日
The resort was a short drive from Cancun airport. The staff were all very helpful. Property was clean and well kept. It is joined with its sister resort, Royal Solaris, so we had the use of their facilities as well. We preferred to stay on the GR side though as it is a smaller and quieter resort. We had great meals at the A la Cartes and the breakfast buffet in the Solaris Cafe was excellent. This resort is at the beginning of the hotel strip so you would need to take the bus to get to the shops.
Just a few cons for us:
- Although the beach was nice and there were lots of chairs, we weren’t able to swim much as red flags were posted all week. We had a couple of days where one small section had a yellow flag. Hopefully it was just a fluke of the weather that week.
- Our room was on the 4th floor. We had to climb many stairs to get to it. There were a lot of stairs all over the resort to get to different places.
- The air conditioner was quite loud. Our room had a bit of a smell to it.
- The resort was a bit outdated. We would have liked to have a balcony off our room.
- The lobby bar was small so not really anywhere to go for a drink in the evening. No beach bar either. So had many stairs to climb to go for water, etc.
matthew
matthew、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 24 日
I’m from NYC and I’ve been here three times now, I just love the design, the food, and EVERYTHING they offer. it’s the best hotel for me so far, and I’ll always stay here whenever I go to Cancun.
Almicia
Almicia、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 22 日
Extremely helpful, friendly staff. Grounds were clean and beautiful. Room was clean and spacious. Food was good and plenty of options.
Nancy
Nancy、4 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 20 日
It is a great place and we have been going here for years. We enjoy every area and now it has been refreshed, it has been great. The captain Darwin is so helpful and kind. Riky at Marco Polo is the best. Samanta was so helpful at check in. This place is our favorite but maybe they could the menu once a week or so!
KARIN
Travelocity を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 20 日
Romina
Romina、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 19 日
Kim
Kim、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 19 日
I have stayed at this property a few times before, and it has never disappointed. The staff is great and it is very family and kid friendly. The food is good, nothing to rave for, however
I do have to let
You know the drinks at pool, seriously need to improve. We asked for drinks and most of them tasted like mescal, I know a piña colada , banana daiquiri or Bloody Mary do not contain mescal, mind you I didn’t ask if that’s what was added but that’s what they tasted like. I didn’t ask for anything else after that so wasn’t sure if it was just the pool’s bar to be honest .