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Crowne Plaza Changshu, an IHG Hotel

4.5 star property
Luxury hotel in Suzhou with outdoor pool and indoor pool

Choose dates to view prices

Photo gallery for Crowne Plaza Changshu, an IHG Hotel

Exterior
Minibar, in-room safe, desk, soundproofing
Indoor pool, outdoor pool
Lobby
LCD TV
Located in the business district, Crowne Plaza Changshu, an IHG Hotel offers a luxurious retreat. Unwind with a massage at the spa or take a leisurely stroll through the garden. The hotel also features an indoor and outdoor pool, high-speed WiFi throughout your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Childcare
  • Pool
  • Cribs available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service

Feel at home (6)

  • Cribs/infant beds available
  • Babysitting services
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

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  • Free WiFi
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10.0 out of 10, Exceptional, 4 reviews
The price is ￥11,892
￥13,866 total
includes taxes & fees
Apr 6 - Apr 7
Hyatt Regency Changshu Kuncheng Lake
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About the neighborhood

Map
No.6 Kai Yuan Avenue, Changshu, Suzhou, Jiangsu, 215500

What's nearby

  • Changshu Museum - 6 min drive - 5.5 km
  • Aeon Mall Changshu New Area - 7 min drive - 7.9 km
  • Wanda Plaza Changshu - 7 min drive - 7.6 km
  • Jiangsu Yushan Mountain National Forest Park - 15 min drive - 11.0 km
  • Yangcheng Lake - 22 min drive - 22.7 km

Getting around

  • Wuxi (WUX-Shuofang) - 55 min drive
  • Hongqiao International Airport (SHA) - 83 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 117 min drive
  • Suzhou North Station - 29 min drive
  • Yixing High-Speed Railway Station - 29 min drive
  • Suzhou North Railway Station - 30 min drive
  • Airport shuttle

Restaurants

  • ‪幸福小灶 - ‬2 min drive
  • ‪大方圆酒家 - ‬3 min drive
  • ‪咖啡廊 - ‬1 min walk
  • ‪创达电气物资有限责任公司 - ‬2 min drive
  • ‪玲珑小镇川悦 - ‬1 min walk

About this property

Crowne Plaza Changshu, an IHG Hotel

Crowne Plaza Changshu, an IHG Hotel is a great choice for a stay in Suzhou. Guests can indulge in massages, and JJ Cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 269 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service

Traveling with children

  • Babysitting services

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Crib/infant bed available
  • Rollaway/extra bed available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

JJ Cafe - This buffet restaurant serves breakfast, lunch, dinner, and light fare.
Yu Cantonese Cuisine - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Deli - This coffee shop serves breakfast, lunch, and dinner.
Chatterbos Bar Lounge - Onsite bar.

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Barclaycard

Also known as

Changshu Crowne Plaza
Crowne Plaza Changshu
Crowne Plaza Hotel Changshu
Crowne Plaza Changshu Hotel
Crowne Plaza Changshu
Crowne Plaza Changshu, An Ihg
Crowne Plaza Changshu an IHG Hotel
Crowne Plaza Changshu, an IHG Hotel Hotel
Crowne Plaza Changshu, an IHG Hotel Suzhou
Crowne Plaza Changshu, an IHG Hotel Hotel Suzhou

Frequently asked questions

Is there a pool at Crowne Plaza Changshu, an IHG Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Crowne Plaza Changshu, an IHG Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Changshu, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Crowne Plaza Changshu, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Crowne Plaza Changshu, an IHG Hotel and nearby?

Crowne Plaza Changshu, an IHG Hotel has an outdoor pool and a sauna, as well as a health club and a garden.

Are there restaurants at or near Crowne Plaza Changshu, an IHG Hotel?

Yes, JJ Cafe offers Chinese cuisine.

What's the area around Crowne Plaza Changshu, an IHG Hotel like?

Crowne Plaza Changshu, an IHG Hotel puts you in the heart of Suzhou. Popular attractions include Jiangsu Yushan Mountain National Forest Park, which is 15 minutes away by car.

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Crowne Plaza Changshu, an IHG Hotel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

JAEKYU, 1-night trip

10/10 Exceptional

フロントのスタッフが最悪でした。中国人の気質でしょうか、対応が、悪過ぎでした…
2-night trip

8/10 Very good

Andy, 2-night trip

8/10 Very good

Jørgen, 2-night trip

6/10 Good

Kwong Woei, 2-night trip

8/10 Very good

Good experience. Satisfied. But there is mild smell in the room, toilet is not very clean.
MATTHEW, 1-night trip

8/10 Very good

Best hotel in Changshu
I always stay here when I visit Changshu for work. It's a standard Crowne Plaza but better than other four star properties I have seen. Comfortable stay.
Ankit, 1-night trip

10/10 Exceptional

sdfg
sfgh
1-night trip

8/10 Very good

1-night trip

6/10 Good

SOONBEOM, 1-night trip

6/10 Good

Buffet spread is ok but quality of food is still not there
zhen yi, 2-night trip

10/10 Exceptional

The building is kind of old but it is maintained very well. The location is convenient to reach and very calm place.
3-night trip

6/10 Good

Johan, 1-night trip

8/10 Very good

クラウンプラザ常熟
よかったです。
1-night trip

4/10 Fair

no heating facility in the room
jiade3, 1-night trip

8/10 Very good

Good stay in Changshu!
I stay here everytime I visit Changhsu for work. It is the best hotel there. Rooms are nice. Some more dated than others. But convenient and clean.
2-night trip

10/10 Exceptional

Friendly and helpful staff
The hotel was wearing out but still the staff is overall friendly and helpful. I would still stay in the same hotel if I were to go to that area. Hardware wise I would suggest a renovation.
6-night trip

8/10 Very good

リ一ズナブルで安心 安全なホテル
今回で3度目のステイとなりますが、スタッフの方々も親切かつ手頃な価格なので出張にはピッタリです。
You, 2-night trip

10/10 Exceptional

Bedste hotel tæt på Changshu
Hotellet er det bedste i Changshu - i hvert fald som vesterlænding. Ligesom sidst - for 18 mdr. siden, så fik jeg er værelse, hvor pengeskabet ikke virkede, og igen skulle der massiv pres til, før de endelig kunne finde et værelse, hvor pengeskabet duede.
3-night trip

10/10 Exceptional

房間乾淨, 早餐不錯, 網路很穩定
This review was submitted before 2018 and has not been verified.

4/10 Fair

No wifi
Booking says free wifi, but it didn't have wifi
Hiranjan, 3-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

抽菸問題 Smoking issue
整體來說各方面都不錯，建議改善處: My overall comment is favorable but expect 2 improvements: 1 - 大堂貼有禁菸標示仍有許多人公然抽菸，無人制止 People smoke in none smoking zone, including lobby bar in ground floor. 2 - 菜單菜色建議可再多樣化 Wish more diverse cuisine
Chenglong, 4-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

ホテルについて
周りにはほとんど何もありません。 心して泊まってください。 夕食もどこかで食べてから、帰宅するような毎日です。 朝食はそれなりのホテルということもあり、日本人でも食べれるものが多いです。特に、生野菜があり重宝しています。
10-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Chi cheng, 2-night trip