Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710
What's nearby
Plaza Las Americas - 14 min walk
Quinta Avenida - 20 min walk
Quinta Alegría Shopping Mall - 2 min drive
Mamitas Beach - 5 min drive
Playa del Carmen Main Beach - 5 min drive
Getting around
Cancun Intl. Airport (CUN) - 44 min drive
Cozumel Intl. Airport (CZM) - 12.9 miles/20.8 km
Restaurants
Los de Carnitas "El Tío - 9 min walk
La Birria - 6 min walk
Taquerias los Tarascos - 10 min walk
Tacos de Cecina Yecapixtla - 3 min walk
La Bamba Jarocha - 7 min walk
About this property
Magic Express
At Magic Express, you'll be just a 5-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the health club. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
97 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free wired internet access in rooms
Parking
Onsite parking limited (max 1 space per unit)
Onsite carport and garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service (limited hours)
Water dispenser
What to do
Beach nearby
Ecotours nearby
Cave exploring nearby
Wildlife drive nearby
Kayaking nearby
Scuba diving nearby
Ziplining nearby
Working away
Business center
2 meeting rooms
Computer station
Conference center (1119 square feet of space)
Services
24-hour front desk
Concierge services
Free newspapers in lobby
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
Traditional architecture
Accessibility
Elevator
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free wired internet
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 100 for adults and MXN 100 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Magic Express Hotel
Magic Express Hotel Playa del Carmen
Magic Express Playa del Carmen
Magic Express Riviera Maya/Playa Del Carmen, Mexico
Frequently asked questions
Does Magic Express offer free cancellation for a full refund?
Yes, Magic Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Magic Express?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Magic Express?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Magic Express?
Yes. Parking spots may be limited.
What are the check-in and check-out times at Magic Express?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Magic Express?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Magic Express and nearby?
Have fun with nearby activities like boat tours, fishing, and jet skiing. Additional recreation nearby includes spelunking, game drives, and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
What's the area around Magic Express like?
Magic Express is in El Pedregal, a short 20-minute walk from Quinta Avenida and 14 minutes' walk from Plaza Las Americas.
Magic Express Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 20, 2021
Enrique
Enrique, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 10, 2021
Verified traveler
9-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 5, 2021
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2021
En general excelente servicio
Verified traveler
5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2021
Everybody makes a mistake or everything can go wrong at any time. Here when something is not right or not supposed to be that way they are willing to fix it to the best of their ability. The first night when my son took a shower the water didn't drain or drained very slow then it overflowed. Then there was water all over the bathroom and a little bit in the bedroom. It was nighttime. No big deal. The following morning i saw cleaning staff and mentioned that to one of them. Right away she called a maintenance guy. He came. And problem solved. One more when we checked in, she gave me the room with just one bed. Then i went back to her telling her i reserved a room with two beds. She looked at the screen and gladly switched. I love this place.
Verified traveler
4-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jun 19, 2021
Right off the main highway,close to the Plaza Las Americas shopping Mall
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 8, 2021
Excellent value!
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2021
Yes
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
May 14, 2021
Muy limpio y cómodo
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
May 5, 2021
Verified traveler
4-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 18, 2021
Great for price. Location is on a Main Street which easy to find a taxi
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 30, 2021
Location and value. Only one elevator works and takes forever. Maintenance should be improve as well as AC in the rooms.
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 30, 2021
Nice budget option
Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.
Steve
Steve, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 25, 2021
It was a friendly staff and good service they were very nice and helpfull
Verified traveler
2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 27, 2021
Great Hotel!
I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.
Kirkland
Kirkland, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2021
Beautiful clean hotel, amazing for the price ! Great location.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 4, 2021
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 26, 2020
Verified traveler
1-night trip
Verified Orbitz guest review
10/10 Exceptional
Feb 7, 2020
My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.
JaneAnneLewis
JaneAnneLewis, 6-night family trip
Verified Expedia guest review
6/10 Good
Jan 7, 2020
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 6, 2019
Verified traveler
6-night trip
Verified Expedia guest review
8/10 Very Good
Jan 6, 2019
A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.
Verified traveler
5-night romance trip
Verified Expedia guest review
8/10 Very Good
Dec 30, 2018
Wi-Fi is good. Very fast.
Beds are a little hard.
Verified traveler
1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 24, 2018
Very clean hotel in very friendly stuff.
We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff!
Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 10, 2018
This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-)
Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone.
It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.