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Heron Island Resort

3.5 star property
Beachfront resort with spa, near The University of Queensland - Heron Island Research Station

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Photo gallery for Heron Island Resort

Outdoor pool, pool umbrellas, sun loungers
Reception hall
Reef Family Room | Desk, bed sheets, alarm clocks
View from room
Exterior

Reviews

8.4 out of 10
Very good
Located close to Heron Island Dock, Heron Island Resort offers a tranquil retreat with a private beach, ocean views from Shearwater Restaurant, and an outdoor pool. Soak up the sun while kayaking or snorkeling in crystal-clear waters; unwind at the spa with aromatherapy and massage treatments. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Pool
  • Laundry facilities
  • Internet access

Main amenities (12)

  • Housekeeping once per stay
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • WiFi in the lobby
  • Beach towels
  • Self parking
  • Coffee shop/cafe
  • Meeting rooms
  • Ferry terminal shuttle
  • Terrace

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Limited housekeeping
The current price is ￥27,103
￥29,973 total
includes taxes & fees
May 7 - May 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Reef Room

Desk, bed sheets, alarm clocks

Reef Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
Desk
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Futon

View all photos for Beachside Room

Living room

Beachside Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
Desk
  • 22 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Reef Family Room

Reef Family Room | Desk, bed sheets, alarm clocks

Reef Family Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
Desk
  • 30 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Turtle Room

Turtle Room | Desk, bed sheets, alarm clocks

Turtle Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
Desk
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Turtle Family Room

Turtle Family Room | Desk, bed sheets, alarm clocks

Turtle Family Room

Highlights

Balcony or patio
Refrigerator
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
Electric kettle
Desk
  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Via Gladstone, Heron Island, QLD, 4000

What's nearby

  • Capricornia Cays National Park - 1 min walk - 0.0 km
  • The University of Queensland - Heron Island Research Station - 4 min walk - 0.4 km
  • Heron Island Beach - 5 min walk - 0.5 km
  • Heron Island Dock - 6 min walk - 0.5 km

Getting around

  • Gladstone, QLD (GLT) - 52.8 miles/85 km
  • Ferry terminal shuttle (surcharge)

About this property

Heron Island Resort

Heron Island Resort offers a private beach and gives you access to onsite scuba diving, snorkeling, and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 112 units
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests must transfer via Boat or helicopter to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • There is no cell phone service at this property due to its remote location.
    • This property is accessible by boat or helicopter. Boat transfers are available at 9:30 AM from Gladstone to Heron Island on Friday-Monday and Wednesday. The required fee for boat transfers is AUD 85 per adult and AUD 45 per child each way. On Tuesday and Thursday, access is only available via helicopter for the listed transfer service fee amounts. On December 25, access is only available via helicopter.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (AUD 11 per night)
DONE

Transfers

    • Ferry terminal shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • On a private beach
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Pool table
  • Whale-watching nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Home comfort

  • Ceiling fan
  • Electric kettle

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Free tea bags/instant coffee

More

  • Housekeeping (once per stay)
  • Eco-friendly toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Dining

Shearwater Restaurant - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

The listed destination fee is charged for a maximum of AUD 21 per person, per stay.

Optional extras

  • WiFi is available in public areas for AUD 25 per day (rates may vary)

Children & extra beds

  • Rollaway beds are available for AUD 75 per night

Parking

  • Uncovered self parking costs AUD 11 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Frequently asked questions

Does Heron Island Resort offer free cancellation for a full refund?

Yes, Heron Island Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Heron Island Resort?

Yes, there's an outdoor pool.

Are pets allowed at Heron Island Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Heron Island Resort?

Yes. Self parking costs AUD 11 per night.

What are the check-in and check-out times at Heron Island Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Express check-out is available.

What is there to do at Heron Island Resort and nearby?

Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Additional recreation onsite includes ecotours and helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Heron Island Resort also has a private beach and a garden.

Are there restaurants at or near Heron Island Resort?

Yes, Shearwater Restaurant offers alfresco dining and ocean views.

Does Heron Island Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Heron Island Resort like?

Heron Island Resort is on Heron Island Beach, a short 1-minute walk from Coral Sea and 6 minutes' walk from Heron Island Dock.

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Heron Island Resort Reviews

Reviews

8.4

Very Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Bar
Restaurant
Recreation
Breakfast
Beach
Children
Family friendly

What guests liked

  • The beach offered dreamy scenery, incredible views, and abundant marine life, including rays, turtles, and various fish. (4 reviews)
  • Breakfast offered a good selection with a lovely buffet option. (3 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Heron island is beautiful
zhong, 5-night trip

10/10 Exceptional

Absolutely loved it. I’ll be back again for sure. The wildlife was amazing. Fabulous buffet breakfast. The staff were so kind and helpful. Big thank you to nurse Liz.
Amanda, 2-night trip

10/10 Exceptional

Beautiful, good activities, snorkeling was great.
Kem, 3-night trip

10/10 Exceptional

Beautiful
Adnan, 2-night trip

8/10 Very good

We could see beautiful views from the window. Great experience!
Junko, 4-night trip

10/10 Exceptional

Great place to stay on the island - has everything you need! It would be good to have an alternative to the $48 buffet dinner on the weekend - we don't eat that much food!
Kristy, 3-night trip

10/10 Exceptional

Absolutely stunning nature
Shane, 2-night trip

10/10 Exceptional

The staff are so very professional and pleasant, usually in a big group like that there would be someone a bit grumpy! Not a one! The knowledge of the group leaders is astounding! Just loved it!
Jan, 4-night trip

10/10 Exceptional

Holiday trip. The only bad thing is the resort controls arrival time as the only way to get there is by the ferry sponsored by the hotel. Yet, our room was not ready upon arrival.
Thomas, 3-night trip

8/10 Very good

Heron Island is a brilliant opportunity to snorkel with beautiful sea life. Sharks, rays, turtles and coral that is starting to come back to life. The island itself is wonderful. Loads of turtles coming up the beach each evening and hatchlings popping out of the sand all over. The accommodation however is absolutely dreadful! It is severely dated with no air conditioning, broken locks, missing louvred glass in the windows, coupled with the fact that you aren’t allowed to bring food, makes for a very expensive trip, especially with young children. Considering the price you pay to get there and stay, I would expect nicer, albeit basic rooms, and cheaper food options for young children and families.
Carrissa, 3-night trip

10/10 Exceptional

Staff are excellent. Nice

-ve: Self service to replenish towels, ants get into your room, +ve: restaurant and cafe staff are very friendly and helpful. Room is comfy in winter conditions.
2-night trip

10/10 Exceptional

Amazing location and surrounded by wildlife non-stop
Benjamin, 2-night trip

10/10 Exceptional

Paradise island with great snorkeling

Amazing island with dreamy beaches and spectacular wild life. Snorkeling was great and very convenient - we experienced loads of rays, turtles and different fishes. Food was better than expected, except from Christmas Day lunch (disaster to an outrageous high price - but no alternatives available so we had to attend to get lunch). Rooms simple but ok. No AC, fan worked ok. Shower pressure good! Beds not very comfortable. But the main focus was the outdoors so all in all a wonderful experience. Would love to come back & highly recommend people to visit!
Anna, 4-night trip

10/10 Exceptional

Nice hotel

Nice hotel with excellent location- very nice staff and good restaurant!
Søren, 3-night trip

10/10 Exceptional

Coral bleaching makes the lace a bit unattractive if you want to see coral. Our visit was marred by High winds which churned up the water and limited visibility when snorkeling. Got to see turtle hatchlings march to the see. We first came in 2012 and it was amazing. Now 12 years later the rooms are clean but show their age. Beautiful birds but expect to get poo dropped on you as they roost often over the walking path. There are complementary guided nature walks that are worthwhile taking.
Daniel, 3-night trip

6/10 Good

staff excellent food very average island wonderful
Stephen, 2-night trip

8/10 Very good

The rooms were bare bones but the island experience was spectacular! The beds were clean and comfortable and staff was very responsive. The access the nature and marine life is priceless. This is not an all inclusive resort so expect to pay for everything else from any excursions, coffee, a roll away bed and meals. (Except breakfast) However beach towels, snorkel set and water are included! (Filtered tap water) The resort offered bird, reef and island walks. All educational and inspiring! The views, water, sunsets and marine life were incredible. Wonderful to show our children to respect our earth and do everything we can to counter the effects of climate change/global warming.
Annie, 2-night trip

10/10 Exceptional

staff were great and the whole trip was great dining should have more options at dinner
anne, 4-night trip

6/10 Good

Had to go to reception to get toilet roll and to get bathroom soap filled (was empty), the day after the room was serviced! Didn't empty the bathroom bin when serviced either. Basically the reef and environment are great, but do not expect any more than 2 stars as far as room servicing goes.
Craig, 6-night trip

8/10 Very good

Our week at Heron Island was wonderful - the facilities made accessing the outstanding marine life a joy.
Michelle, 7-night trip

10/10 Exceptional

staff were freindly and helpful
anne, 4-night trip

8/10 Very good

Heron Island Resort is a nice place with friendly and helpful staff. While the food options are limited, they are decent and satisfactory. The rooms, however, could benefit from more thorough cleaning to enhance the overall experience.
Sourish, 1-night trip

10/10 Exceptional

The best place on earth! You wont regret coming to heron island the rooms are all in very close proximity to the beaches and everything is a 5min walk
5-night trip

8/10 Very good

Rooms dated, but fantastic stay

Rooms are somewhat dated, but staff and activities offered were first class, and the island itself is truly beautiful - a great place to stay.
6-night trip

10/10 Exceptional

Its nature and close encounter to birds and turtles and marine life
Mariedith, 1-night trip