Batam Batu Besar (BTH-Hang Nadim) - 21.4 miles/34.4 km
JB Sentral - 50 min drive
Raffles Place Station - 2 min walk
Telok Ayer Station - 5 min walk
Downtown Station - 9 min walk
Restaurants
Golden Nur Nasi Briyani Special - 1 min walk
Joe & Dough - 3 min walk
Golden Shoe Nasi Lemak - 1 min walk
Cedele - 1 min walk
Nanyang Old Coffee 南洋老咖啡 - 1 min walk
About this property
Citadines Raffles Place Singapore
Citadines Raffles Place Singapore puts you in a great location, within a 15-minute walk of Raffles Place and Merlion. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. Also, Marina Bay Sands Casino and Gardens by the Bay are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Raffles Place Station is 2 minutes and Telok Ayer Station is 5 minutes.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
299 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Housekeeping services are available 3 times per week, except for Sunday and public holidays.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (SGD 60 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Water dispenser
Working away
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
24-hour fitness center
An outdoor pool
Double-glazed windows
At least 80% lighting from LEDs
Water dispenser
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Kitchenette
More
Weekly housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Refundable deposits
A damage deposit of SGD 250 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of SGD 42.8 per pet, per day
Parking
Covered self parking costs SGD 60 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Citadines Raffles Place
Citadines Raffles Singapore
Citadines Raffles Place Singapore Hotel
Citadines Raffles Place Singapore Singapore
Citadines Raffles Place Singapore Hotel Singapore
Frequently asked questions
Does Citadines Raffles Place Singapore offer free cancellation for a full refund?
Yes, Citadines Raffles Place Singapore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines Raffles Place Singapore?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Citadines Raffles Place Singapore?
Yes, cats and dogs are welcome. There's a charge of SGD 42.8 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Citadines Raffles Place Singapore?
Yes. Self parking costs SGD 60 per day.
What are the check-in and check-out times at Citadines Raffles Place Singapore?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Citadines Raffles Place Singapore?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at Citadines Raffles Place Singapore and nearby?
Citadines Raffles Place Singapore has an outdoor pool and a 24-hour fitness center, as well as a garden.
Does Citadines Raffles Place Singapore have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a coffee maker.
What's the area around Citadines Raffles Place Singapore like?
Citadines Raffles Place Singapore is a short 2-minute walk from Raffles Place Station and 20 minutes' walk from Gardens by the Bay. Travelers give top marks for the hotel's prime location.
Citadines Raffles Place Singapore Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Great location, Clean😊, and wonderful views
Amazing upper deck on floor 5117 is fun. The pool is great. The room is clean. Staff is friendly and professional. Excellent location for everything you need to do.
Terry
Terry, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
AZMOL
AZMOL, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Great place to stay in heart of business district
Really unique mixed use property with possibly the best views of the city. Amazing gardens at top of hotel (floors 17-20) and again at the top of the tower on 51. Great communal work space and other facilities like pool and fitness spaces. Comfortable beds and nice bathrooms. Very close to transit and hawker centre just at end of building. Great, friendly staff too.Easy walk to anywhere in biz district. Would definitely recommend and would stay again!
Betty
Betty, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 7, 2024
Will stay again if we return
Great location close to Fullerton hotel, water, and all restaurants.
Paul F
Paul F, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 24, 2024
I wouldn’t stay here again
Super small room, the view wasn’t great. The hotel staff was over worked and couldn’t balance and manage customers at the front seat resulting in long lines and wait times.
Arthur
Arthur, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Pleasant stay!!
Good stay! Comfortable bed, lots of storage space. Nice view.
Great location, close to food & MRT. Beautiful property.
Friendly, helpful reception staff.
Used the pool daily. Grout had green algae growth; should probably be cleaned.
Did not know housekeeping was every other day. Took 2 hrs to get requested fresh towels.
Other than that, very enjoyable.
Cheryle
Cheryle, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 5, 2024
We arrived on what was described as the annual power shutdown day and they had shutdown all power to the elevators. This made checking in on the 9th floor VERY DIFFICULT. By the time we got ahold of someone to help we were completely soaked from the very high humidity and temperatures. They shuttled us around via maintenance elevators while the power was turned on and off. Checkin was a total disaster as we could not get our room for 3-4 hours and had to wander around for hours in the heat before we were able to go to our room. The staff was also not very accomodating/flexible as coffee was not available in the lobby until exactly 7 am. The rooms were a bit small and quite humid. Also no wash clothes were available. The hotel is however in a central location and the facilities are quite modern.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 2, 2024
Florian
Florian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 25, 2024
Nice and comfortable. Easy checkin and checkout. No issies. Pool is nice.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Craig
Craig, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Perfect location, facilities and staff.
Sindy
Sindy, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
It's a nice practical hotel. Its walking distance to most places. The building is also architecturaly one of the most beautiful in the city. The only negative side we felt the humidity inside the rooms even though the AC was on. Also you can't open the windows.
Cem
Cem, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2024
Doug
Doug, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2024
Small room but centrally located in business district
Janine
Janine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Nice and safe place
Regielito A
Regielito A, 3-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 15, 2024
Great spot. No frills rooms but the property ticks all the boxes for a convenient spot for a short stay!
Teri
Teri, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 15, 2024
Great location, clean amenities and friendly staff
Justin
Justin, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Location was very good, short walk to Boat Quay, which has a great variety of bars and restaurants
Mark
Mark, 3-night trip
Verified Expedia guest review
4/10 Fair
Sep 9, 2024
It was very inconvenient as the hotel didn’t accept cash.
Satoshi
Satoshi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Great location, beautiful room and full size kitchen and fridge.
Susan
Susan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Carl
Carl, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2024
Good location. New and clean facility. Staffs are quite friendly.
Noriyuki
Noriyuki, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
I highly recommend this place.
Fernando
Fernando, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Excellent location central to a lot of food options, super comfortable, staff is lovely, great pool. Stayed for two weeks for work and it was perfect. Laundry facilities a huge plus. Great coffee right out the door. Total win for myself and my client.