Completely over priced, even by Geneva standards, I felt the hotel was old, tired, and most definitely not 4 stars. Sure, there is technically room service but only if you want reheated pizza; there is supposedly access to a restaurant, but it is closed on Sundays with staff being barely attentive when it is open, the room is extremely basic with no niceties, there is a fitness room but only if you count a treadmill shoved in a corner as 'fitness'
This hotel is essentially a great example of how hotels can "game the system" to get their stars. It felt extremely budget, like what I'd expect form the Ibis hotel next-door. I dread to think that staying there must be like if Novotel is the more premium offering.