While the hotel room was clean and roomy, we stayed here two different nights, about 4 nights apart, and we didn't have hot water for showers either time. The first night, we were told that the problem was being fixed, so when we returned to town later, we stayed again -- at that time we were told that no one in the hotel had hot water. The second time we checked in, the hotel staff was very rude and uncooperative (first time they were friendly and positive). Hotel location is convenient to the Grenoble Train and Bus Stations, but the convenience was minimized by the rest of the experience.