I have no idea what the rooms look like, they close their lobby at 11:00 PM, our travel was delayed and we arrived after that. No staff on call, I tried calling the front desk 3 times. I had to find an alternate hotel for the first night. I planned to stay for the next night to finish out our booking, but found out that they had cancelled our reservation. Since they cancelled, I expected a refund, but I am still fighting with Expedia because they claim that they cannot reach hotel staff to authorize the refund.