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Hotel Carollo

3.0 star property
Mendoza ski hotel with spa and ski shuttle

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Carollo

Outdoor pool
Exterior
Lobby
Twin Room | View from room
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Bar/lounge
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Area shuttle
  • Ski shuttle
  • Theme park shuttle
  • Casino shuttle
  • Shopping center shuttle
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is ￥11,528
￥11,528 total
includes taxes & fees
Nov 29 - Nov 30

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Triple Room

Premium bedding, down comforters, pillowtop beds, minibar

Triple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Twin Room | Premium bedding, down comforters, pillowtop beds, minibar

Twin Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, pillowtop beds, minibar

Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 15 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room, 3 Twin Beds

Triple Room, 3 Twin Beds | Premium bedding, down comforters, pillowtop beds, minibar

Triple Room, 3 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed

Premium bedding, down comforters, pillowtop beds, minibar

Double Room, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Single Room Standard

  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room Standard

Premium bedding, down comforters, pillowtop beds, minibar

Triple Room Standard

  • Sleeps 3
  • 3 Twin Beds

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Standard Triple Room | Premium bedding, down comforters, pillowtop beds, minibar
Gran Hotel Princess Gold
Pool
Free breakfast
Free parking
Free WiFi
7.2 out of 10, Good, (125)
The price is ￥13,409
￥13,409 total
includes taxes & fees
Nov 19 - Nov 20
Gran Hotel Princess Gold
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About the neighborhood

Map
25 de Mayo 1184, Mendoza, Mendoza, 5500

What's nearby

  • Independence Square - 4 min walk - 0.4 km
  • Plaza Italia - 5 min walk - 0.5 km
  • Peatonal Sarmiento - 6 min walk - 0.5 km
  • Spain Square - 11 min walk - 1.0 km
  • Zaldivar Institute - 16 min walk - 1.4 km

Getting around

  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 25 min drive
  • Parque TIC Station - 11 min drive
  • Luján de Cuyo Station - 17 min drive
  • Lunlunta Station - 19 min drive
  • Belgrano Station - 7 min walk
  • Mendoza Station - 8 min walk
  • Pedro Molina Station - 15 min walk
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • ‪Bistro M - ‬4 min walk
  • ‪Azafran - ‬4 min walk
  • ‪Estancia la Florencia - ‬3 min walk
  • ‪Uvas Bar - ‬3 min walk
  • ‪La Lucia Grill & Bar - ‬2 min walk

About this property

Hotel Carollo

Hotel Carollo features a ski shuttle and puts you just a 5-minute drive from Zaldivar Institute. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with sports massages, body wraps, or facials. Other features include a bar/lounge and a garden. Public transportation is just a short walk: Belgrano Station is 7 minutes and Mendoza Station is 8 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 50 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free offsite parking nearby
  • Street parking available

Transfers

  • Ferry terminal shuttle*

Offsite

  • Area shuttle within 500 km*
  • Ski shuttle*
  • Shopping center shuttle*
  • Casino shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • 24-hour room service

What to do

  • Ski shuttle (surcharge)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% lighting from LEDs
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path to elevator

Ski

  • Ski shuttle (surcharge)

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

Optional extras

  • Area shuttle service to the casino, shopping center, ski area, and theme park is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.

Also known as

Carollo Mendoza
Hotel Carollo
Hotel Carollo Mendoza
Carollo Hotel Mendoza
Hotel Carollo Hotel
Hotel Carollo Mendoza
Hotel Carollo Hotel Mendoza

Frequently asked questions

Does Hotel Carollo offer free cancellation for a full refund?
Yes, Hotel Carollo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Carollo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Carollo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Carollo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Carollo?
Check-in start time: noon; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Carollo?
No, this hotel doesn't have a casino, but Regency Casino (1-min walk) and Casino de Mendoza (4-min drive) are both nearby.
What is there to do at Hotel Carollo and nearby?
Hotel Carollo has a spa and an outdoor pool, as well as a garden.
What's the area around Hotel Carollo like?
Hotel Carollo is in Mendoza City Center, a short 7-minute walk from Belgrano Station and 3 minutes' walk from Chile Square.

Hotel Carollo Reviews

Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Aire acondicionado necesita mantenimiento!
El aire acondicionado de las habitaciones no estaba en buenas condiciones, y para encenderlo habia que anunciarse en recepcion. Hotel para sola una noche, y de pasada por mendoza
3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

5-night trip
Verified Expedia guest review

4/10 Fair

The hotel was undergoing some repair to the 2nd floor during our stay. Jake hammer noise was heard throughout the building until 8:00 pm one evening. The hotel was relatively inexpensive but so was the hotel. Room locks seem insecure and voices from the adjoining room were easily heard. Wi-Fi was only available inthe lobby.
Dennis, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Receptionist unwilling to help me upon my arrival
I arrive at this location in the evening of March 17, 2017 I greet the receptionist he ignore my presence, then I ask for change to pay for my taxi and he said he didn't have to have change and told me to walk around the corner foor change. Then I ask if they have money exchange and he told me , This is a Hotel not a Money Excahnge Place or a Bank. Also I ask for a map and he said: You are the first one that bother on getting a Map Room was dirty, pillows felt more like a rock and also I found pubic hair in the bed sheets. I don't recommend this place at all. More than a three star I will give no stars and also I found Hostels with better service and cleaning conditions.
Verified Expedia guest review

8/10 Very Good

Comfortable accommodation, great location
Fairly basic double room with private bathroom. The staff were very helpful when asked about the local area and activities. The location is a short walk from the main square and a major shopping area. Good buffet breakfast.
Verified Expedia guest review

4/10 Fair

Worst hotel ever.
The hotel has very little comfort, only one electric outlet in the entire room on a triple room, 3 cell phones at least could not be charged at the same time. The TV is a very small and old TV. The service from the clerk at the lobby is the worse service I have received in any hotel, when asked for a taxi, the guy said to go wait outside and see if one drives by, it was raining. At check in, he did not ask for our documents, he gave me 3 sheets of paper and said to fill them out 3 times, even when the information is the same for all guests. Never again will I go to this hotel and would not recommend it to anybody.
Verified Hotels.com guest review

8/10 Very Good

Well Located and Affordable
Stayed several nights and found hotel convenient walking distance to center of town and easy cab ride to most other things
Verified Hotels.com guest review

8/10 Very Good

Good for price deal!
Comfortable
Verified Hotels.com guest review

2/10 Poor

Not as described... Beware!!
I reserved a 3 bed room (fancy on pictures), when I was there they gave me a double and a single bed room, defective A/C, very bad mattress, no ventilation, Room door defective could open without key, very tiny rooms for 4 people.
Verified Expedia guest review

4/10 Fair

Nice outside ,very ,very disappointing inside
Very old furniture ,smelly, we have to ask the front desk to turn the air conditioning.No control in the room, One speed only ... The drain in the shower was not draining...
Verified Expedia guest review

4/10 Fair

Not worth the price
Nice lobby, poor room, no fridge, breakfast OK. This hotel is disapointing because of the price and the poor quality of the room.
Verified Expedia guest review

8/10 Very Good

Location Central
I was not there for too many hours, late afternoon in and very early out. Therefore I was not able to take full advantage of the hotel's facilities. Overall though it was a nice stay and I would look to stay there again.
Verified Hotels.com guest review

6/10 Good

Staff were nice & helpful but the bathroom smells like sewer.
Verified Hotels.com guest review

2/10 Poor

Hot and Unhelpful
I am not a critical person, but this hotel was completely awful. Our room was burning hot as there was a centrally controlled radiator that we could not turn off. We could not sleep. Additionally, even though they are located in the heart of Argentina's wine country, the hotel did not have a corkscrew for us to borrow. The staff was completely unhelpful. Expedia should not partner with Hotel Carollo.
Verified Expedia guest review

8/10 Very Good

great visit
Great location and staff was very good. No problems what so ever. Minor glitch the pillows were very uncomfortable but everything else was very good value. Clean and safe
Verified Hotels.com guest review

6/10 Good

Bad hotel in a great location
Old and run down hotel with less then friendly staff. When we had transport issues and called ahead to advise that we would be late they asked us repeatedly to stay for 3 nights anyway cause we would be charged for all 3. What a surprise when we checked out and were charged for an extra night! The pool was so dirty 2 days we did not even go in it! The only thing positive about this hotel is that its in an excellent location. Buyer be ware! with all the rooms build around a centre square where the pool is located do not expect to sleep before 3am
Verified Hotels.com guest review

8/10 Very Good

GREAT STAFF!!
The hotel was average, but the staff made it great. The staff was very helpful and friendly. They did their best to help in any way they could or were asked. The staff in the breakfast area and cleaning of the hotel were superb! They worked so hard and were always receptive to any needs that I expressed. And the breakfast was very good and plentiful. The front desk staff were the best! I have stayed in 5-star hotels that were not nearly as helpful or friendly. I enjoyed my stay and would recommend the hotel to others. Also, my internet always worked in the common areas and I could walk to restaurants and shopping. The front desk staff arranged tours for me when I asked them to. All in all, it was a very positive experience!
Verified Hotels.com guest review

2/10 Poor

Mendoza, Argentina
Common areas are fine. The room was not to a 3-star standard. It needs to be totally overhauled.
Verified Hotels.com guest review

6/10 Good

not a 3 star hotel as advertised.
no non smoking rooms. the first room offered to us smelled bad of cigarette smoke and something else. the second room was a little better. not even a little bit of english spoken at the reception - solamente argentino! - they were generous with teir check out policy and the breakfast was good.
Verified Expedia guest review

10/10 Exceptional

Fernanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elaiza, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy agradable todo el servicio, el hotel, y todo el personal!
MARIA NOELIA, 4-night romance trip
Verified Expedia guest review

6/10 Good

Bom
ORLANDO, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Todo es como "viejo", estaría bien modernizar un poco. El personal muy amable.
maria, 1-night trip with friends
Verified Expedia guest review