Very good location to the old town. The room was clean and comfortable, and people were friendry. Wish that the breakfast were a bit better. The fruits were short in quality, and scrambled egg tasted like a powder product. I would stay there again if we visit Trier again, but not sure if we take the breakfast there.
Der Regler für die Dusche war defekt, die Halterung des Duschkopfes nicht zu befestigen, ist immer nach unten gerutscht. In die Jahre gekommen.
宿泊されたお客様
1 泊の家族旅行
8/10
We did not have air conditioning working consistently.
Kathy
3 泊の友人との旅行
4/10
Rooms require rejuvenation and upgrade. There was no signle power socket around bed to charge phone... The only one I found was at the end of the room and when you want to switch off light completelly, this socket was out of the power...
宿泊されたお客様
1 泊の出張
10/10
Christiane
1 泊の出張
10/10
Akeem
1 泊の出張
2/10
Michael
1 泊旅行
10/10
Flavien
1 泊旅行
10/10
Dorothee
4 泊の家族旅行
8/10
Disappointed that the extra bed was not ready for us despite reception knowing that it was a room for 2 adults and a child at check in we had to go back to reception to get a child’s bed. The hotel says that children stay free, but that was not our experience as my friend had the room next door and she paid less using the same booking platform and we booked at the same time.
宿泊されたお客様
1 泊の家族旅行
10/10
Sehr stilvoll eingerichtetes, sauberes Hotel. Personal sehr nett und kompetent. Tolles Frühstück, leider gab es Sonntag kein Platz, mussten warten.
Nergis
2 泊の友人との旅行
8/10
Edward
1 泊旅行
6/10
Comfort rooms are very loud. Exec room is nice. Check in staff were challenging and then didn’t follow through. Instead we had to come to recheck in and change out keys. Silly and I think there a bit of the front desk manager was being snotty and took it out on us. Bar staff and others very nice.
宿泊されたお客様
1 泊の家族旅行
10/10
Rent, fräscht och man hade gjort det lilla extra med choklad utanför rumsdörren och sekt på rummet.
Lars
3 泊の友人との旅行
10/10
Kristi
4 泊旅行
10/10
Leo
1 泊旅行
10/10
The staff was very friendly and helpful. The hotel is just on the edge of the old city...so convenient to walk to the plaza and the old roman sites from this hotel
John
1 泊旅行
6/10
Karina
1 泊旅行
10/10
I stayed here in 2016 when it was a 3 star hotel. Now with the new renovations and new design of the interior of the building it is truly a 4 and a half star hotel. The restaurant and bar staff were very friendly and pleasant. Great dinner menu. Will return and stay here in December while I Christmas shop!
David
6 泊旅行
8/10
EXCELLENT ETABLISSEMENT
Jean Paul
4 泊の家族旅行
10/10
Sehr empfehlenswertes 5***** im Herzen der Stadt Trier