London (QQP-Paddington Train Station) - 5 min walk
Marylebone Station - 15 min walk
Paddington Underground Station - 3 min walk
Lancaster Gate Underground Station - 6 min walk
Edgware Road (Circle Line) Underground Station - 9 min walk
Restaurants
Angus Steakhouse - 4 min walk
Sawyers Arms - 2 min walk
The Victoria, Paddington - 3 min walk
Bonne Bouche Catering - 4 min walk
Paramount Lebanese Kitchen - 2 min walk
About this property
Queensway Hotel, Sure Hotel Collection by Best Western
When you stay at Queensway Hotel, Sure Hotel Collection by Best Western, you'll be in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Free perks include WiFi and wired internet. This Victorian hotel is also just a 5-minute drive from Marble Arch and Oxford Street. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Paddington Underground Station is 3 minutes and Lancaster Gate Underground Station is 6 minutes.
Languages
Arabic, English, French, Hindi, Urdu
At a glance
Hotel size
42 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Victorian architecture
Accessibility
Elevator
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 6 per person
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London
Frequently asked questions
Are pets allowed at Queensway Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Queensway Hotel, Sure Hotel Collection by Best Western?
Sorry, there's no onsite parking at Queensway Hotel, Sure Hotel Collection by Best Western.
What are the check-in and check-out times at Queensway Hotel, Sure Hotel Collection by Best Western?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What's the area around Queensway Hotel, Sure Hotel Collection by Best Western like?
Queensway Hotel, Sure Hotel Collection by Best Western is a short 3-minute walk from Paddington Underground Station and 6 minutes' walk from Hyde Park.
Queensway Hotel, Sure Hotel Collection by Best Western Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 1, 2024
Tiny but comfy room.
Bathroom quite cramped but functional. Bed was firm and comfy
Katie
Katie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Uno
Uno, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Mediocre hotel in London
We were first given a basement room. We asked to be moved and were moved to a 3rd floor room but a very, very small room. There was no control for heat and each morning after taking a shower we had to open the door because the room was too hot and humid to get dressed. The hotel location was terrific, the breakfast was mediocre, the bathroom was extra small and there was hardly any room to put a suitcase. We would spend more money for a better hotel in London next time.
Don R
Don R, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 25, 2024
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Compact but comfortable and very friendly
A warm and friendly welcome, very helpful staff, comfortable and modern room with air comfort control. Rooms are a bit tight - especially the bathrooms, but when in London who spends their time in the hotel room.
This was our third or fourth stay here and it wont be our last.
Martyn and Susan
Martyn and Susan, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 10, 2024
Not the best.
Small room - typical of London for this price. No service really compared to other rooms/hotels in the area ….the drain in the shower didn’t drain well - so we had to turn off the shower while showering….and my guess is there had been some floods as the room smelled musty.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 7, 2024
Appreciated being able to check in early and getting a room the was accessible for someone with mobility issues.
Donald C
Donald C, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 6, 2024
Very uncomfortable bed, lift goes between floors, tiny room, window doesnt stay open. People outside smoking comes into window. Close to public transportation
Sheldon
Sheldon, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
Matthew
Matthew, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 26, 2024
DO NOT STAY
The stay was terrible, there’s a lift in the hotel that only takes you to the 3rd floor. We were on the 4th. You had to climb another set of stairs that twisted around were you’ll nearly lose your balance. The room was the smallest room ever. The bathroom is that bad you can stand in it but you can’t even close the door because it’s that small. The shower was a struggle to even get into it was that bad. And the temperature on the shower didn’t work so it was boiling. There were bottle caps on the floor and dust everywhere so the room definitely wasn’t even cleaned before we entered it yet we weren’t allowed to check in early?! The only good thing was that the bed was relatively comfortable. Will never be back.
Sophie
Sophie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
ATSUKO
ATSUKO, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
ANDREW
ANDREW, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 30, 2024
We chose the Queensway Hotel primarily for its convenient location to Paddington Station. It is within an easy walking distance. The hotel is in a restored an updated row of old Victorian townhomes & is rather quaint looking on the outside. The inside is very plain with basic decor, but we did find it very clean. Our room was small as expected by the description. There is no air conditioning & we happened to arrive during a heat wave & our room was stiflingly hot. We had two tiny hand held fan that we travelled with & that was our only breeze. During cooler weather it would probably be fine. The bathroom was larger than expected but didn't have any kind of shelf to put toiletries on, so that was somewhat inconvenient having to step out each time to get the necessary items to apply makeup etc. The desk in the room was attached to the wall in the corner with a mirror hung on the wall over it but perpendicular to the desk. That was the only place to plug in a curling iron to fix my hair, but I had to sit at the opposite end of the desk to see myself. The staff however, was very accommodating & had checked in advance to see if we had any special requests. Told them I couldn't do many steps so they placed us on the first floor. The elevator only covers three floors. Price was fair given its location & for a couple of nights, it was a place to sleep. Likely would not choose it again mostly because of no AC.
Michelle
Michelle, 2-night romance trip
Verified Expedia guest review
6/10 Good
Aug 24, 2024
When I asked the front desk clerk if the would arrange a cab for us back to the airport I got the biggest run around of an answer anyone has ever given me. He only had one number to call and it wasn’t working. Really? In the city of London you only know ONE taxi service? I wound up doing Uber but my gosh that was negative customer service experience.
Chuck
Chuck, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Very nice room with a lovely bath. But very hot on a very hot day in London. No aircon but there was a fan which was not enough for such hot weather.
Diana
Diana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
William P
William P, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
Staff was extremely helpful. We were warmly received and shown our room and how to operate the hot water, windows, etc. We liked the three twin bed option for three people. Great value for the money. We would stay here again.
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
Had to stay for a quick night due to a cancelled flight. Room was very tiny but completely perfect for my needs. Great shower. Delicious breakfast.
Amy
Amy, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 26, 2024
Room had an unpleasant order in it.
Judy
Judy, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 25, 2024
Amy
Amy, 3-night trip
Verified Expedia guest review
6/10 Good
Jul 21, 2024
Great for a short stay.
The location is excellent for a stay in London. Close to restaurants and the train station. Our room was very very small. The shower was difficult to get in and out of. Bed was comfortable. Great budget selection
Joanne
Joanne, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 20, 2024
Lovely building in fantastic location. Victorian building , so there are steps to take even with the lift. May not be suitable for everyone. Our room even has steps down to the bathroom from our actual room. (Private and attached, just down a small staircase). There is no AC. Our room was in the back with no airflow and it was hottest day of the year so it was quite uncomfortable . Fans were provided. Overall a good value
Rebecca
Rebecca, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
It was perfect for what we needed. Clean, safe, friendly staff and super easy access to Paddington station and a great place from which to walk all over London. Would absolutely stay here again.
Edith
Edith, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 10, 2024
Affordable hotel near Padddington Station
Affordable, serviceable hotel near Paddington. Good for a sort stay. Clean, good value, clean, friendly staff