El hotel está en remodelación, no puedes acceder a algunas áreas y hay ruido de constructores. La comida es buena, le hace falta variedad al buffet y es tedioso tener que reservar en los restaurantes de especialidad, pero valió la pena. La vista es increíble y el personal muy amable. Las bebidas alcohólicas bien servidas. Volvería de nuevo pero cuando terminarán la remodelación.
Carlos Fernando
Carlos Fernando、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 15 日
The food was fantastic they a lot of healthy food.
SIDNEY
SIDNEY、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 31 日
Horrible Hotel
This is an all inclusive resort with horrible food that isn’t edible. Our kids couldn’t eat the food at all. The drinks were all watered down and the there is no carbonation to any of the beverages. We had to go out of the resort to eat. The kids play area for the slide was always closed because they had no staff to work it. Most horrible place to stay. Remember, you get what you pay for. The manager didn’t know how to handle complaints and was very rude. They tried to put us in a cheaper room when we paid for an ocean view. He insisted we were wrong
And I showed him the proof in his face. Finally we got the correct room. On arrival the hotel was supposed to send someone to pick us up and we waited for 2 hours in the heat. Kept calling the hotel and they kept saying that they are coming and they never came. We had to get our own taxi to the hotel. No one ever apologized. This is the most horrible establishment. Please
Don’t come here you will regret it.
Roi
Roi、6 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 22 日
Staff was very friendly, food was okay, resort was clean.
Amy
Amy、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 22 日
En genera, buen hotel.
Muy buen lugar para vacacionar. En julio hace demasiado calor. El sol pega fuertísimo. La playa es de arenas ardientes, en donde no se puede caminar descalzo. El mar del hotel es mar abierto, de manera que no se puede nadar en él. Lo único verdaderamente malo de este hotel all-inclusive es la comida, tanto en cantidad como en calidad; pero la gente de la cocina se desvive por ayudar.
Luis
Luis、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 13 日
Clean place, staff super friendly. Great place to enjoy time with family.
宿泊されたお客様
5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 1 日
Excelente hotel
Problemas con el app para reservar restaurantes , pero el servicio en general muy bueno .
David Omar
David Omar、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 28 日
Valeria
Valeria、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 18 日
Lilian
Lilian、6 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 18 日
Melissa
Melissa、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 18 日
Henry
Henry、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 17 日
Service was amazing, employees were very helpful. Pool was beautiful. Wish they had more pool entertainment and there were a lot of kids, did not like balls in the pool.
Becki
Becki、4 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 16 日
Friendly and accommodating staff. Very clean! EXCELLENT food, providing a variety of foods (although the desserts weren't the best but I am not a dessert person)! There was always pool activities going on although the night shows were cheesy and disappointing. We went into San Jose and Cabo by taking Uber which were both great places to visit! The gym was terrible but had enough to maintain light exercise for vacation. We had trouble with our room lock but staff was quick to try to fix it and provided compensation. You could not go into the ocean water anywhere close, but we managed to go in up to our knees which was good for us.
Megan
Megan、7 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 16 日
Excelente servicio
María Del Carmen
María Del Carmen、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
Great for Family
Jason George
Jason George、6 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
.
Jeeyoung
Jeeyoung、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
Súper en todos los sentidos
Lissette
Lissette、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
Very nice people, clean room goo hospitality
Alejandro
Alejandro、3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 15 日
Overall this place is good. I just want to put few feedback in this place. Kids play ground; the big slides. The running water was low and slow. My 10 years was stuck in the slides. She had to kept pushing herself down. Sure need some upgrade on around and new paints. Secondly, wish the room were more lively. Room looks old, needs better paints. Even though I see the staff painting the hallways and doing work.
Faye
Faye、4 泊旅行
Orbitz を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 15 日
Decent stay not the best options for food
jade
jade、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 15 日
The hotel grounds were clean, all the staff at the bars and the wait staff in the restaurants were very kind and eager to please. I also used the spa and Wendy was wonderful in the spa. The food quality at the breakfast buffet was good but not so much for lunch.
I was not happy with my room but only because the jacuzzi was not functioning properly the first 3 nights we were there. Tried to resolve with the concierge and reception each day. They would not offer a rate reduction. The hot water in the tub was coming out brown and the jets were shooting out gunk. This heavily impacted our stay.
Cynthia
Cynthia、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
the ambience and staff are very friendly and accommodating