Location is great and staff very nice and friendly. The manager Servin was great and help us out by upgrading our room because we had issues with the our room, I think he’s a great manager knows how to please customers even though we didn’t ask him to upgrade our room but he did it which is awesome and makes the customer feel home. We did appreciate that move from a great manager and staff.
Mousa
Mousa、10 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 9 月 2 日
Sean
Sean、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 8 月 28 日
Birthday trip
Room was good and last minute
Due to the timing of my arrival and check in
The best part for me was the Japanese hibachi dinner for my birthday … ambiance , staff and food was amazing. Breakfast was always great … the beach was something I truly enjoyed. The entertainment was ok but not something I’d go for. The massage was needed for this birthday trip
Carolina
Carolina、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 10 日
DOUGLAS
DOUGLAS、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 10 日
Márcia
Márcia、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 28 日
Jill
Jill、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 16 日
Bed bug
Our stay started well until Day two my partner noticed bites which he thought was mosquito bites. Day 3 he noticed more bites. We checked the sheets. Which we should have done day 1 but we were thinking this is a nice hotel and did not see anything. He was still getting bit so we looked again and there it was a bed bug clear as day. We made a video and took pictures and immediately went to the front desk to advise them of this issue. The Manager acted quickly and was accommodating and moved us to a new room but it took about 3 hours for them to get the room ready. So we waited and waited. I requested our clothes be washed which they agreed to. I appreciate the room change, however my partner walking around with bed bug bites to his face, nose, arms and back.I requested compensation for the time that was taken away from what should have been such a wonderful time. I waited to see if hotel would respond favorably. I did get an email 3 days later stating they would reimburse for one day and then the next day they changed the response to no compensation because there were no bed bugs after pest control investigated. So I believe they think we brought the bugs and faked the whole ordeal because I was told.. “Under no circumstances were there bed bugs in the room. So that is how this was handled. I felt insulted and upset that I was treated like I stayed at a 2 star hotel.
宿泊されたお客様
4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Love this hotel
Sharon
Sharon、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 15 日
AMAZING
Blend
Blend、6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 15 日
Gina
Gina、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 13 日
Cara
Cara、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 12 日
Madison
Madison、5 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 12 日
We check in the property day 1 we should received a bottle of wine that included in our package but we didn’t get that,day 2 we ask to refill our refrigerator and ask for clean towel they clean the room but not refilling the used item .
Nanette Gangan
Nanette Gangan、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 12 日
Jerry Leroy
Jerry Leroy、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 12 日
Jorge daniel
Jorge daniel、11 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 12 日
The property itself was very old and not well kept. The smell of mildew was throughout the hotel. There were not towels in the room, balcony door handle broken, the air conditioner would not go up or down in temperature. The food was also lack luster. It all reminded me of school lunch.
Renee Y
Renee Y、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 12 日
Hollie
Hollie、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 11 日
las personas que trabajan son muy amables pero al barcelo le hace falta muchas cosas una discoteca para entretenerse en las noches los show que hay son muy malos y la las comidas son muy regulares
luis
luis、7 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 11 日
Great location! Overall, we were happy with our stay, BUT….Was a little disappointed in the food. Didn’t like the idea of having to wake up at 5 am to reserve a spot with shade on the beach. The drink servers on the beach were slow and didn’t deliver drinks but maybe 3 times the whole day we were on the beach. Could use another bar closer to the beach…the pool bar gets crowded and the wait times are often long. The housekeeping staff does not stock washcloths in the bathroom. We had to literally run down housekeeping staff to get washcloths.
Robert
Robert、4 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 11 日
Cori
Cori、5 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 10 日
Igor
Igor、8 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 10 日
Great location and staff are very friendly.
Luz
Luz、5 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 10 日
Resort was very nice. Restaurants had great food varieties and were very good. However, adults should have the option of choosing to dine with all adults. Having the only option of a 9pm dinner and then having to eat with tired, cranky, crying children under the age of 3 makes for a VERY unpleasant experience..