See all properties

Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants, near Veracruz Harbour

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Shower, hair dryer, bidet, towels
Fitness facility
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Self parking
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The price is ￥9,468
￥11,172 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Super Saver

Super Saver | Premium bedding, minibar, in-room safe, desk

Super Saver

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Double

Privilege Double | Premium bedding, minibar, in-room safe, desk

Privilege Double

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Ocean View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Privilege Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior With Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Suite Executive With Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive With Street View

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Standard With Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Outdoor pool
Gran Hotel Diligencias
Pool
Spa
Airport transfer
Free parking
8.6 out of 10, Excellent, (1005)
The price is ￥5,474
￥6,459 total
includes taxes & fees
Dec 2 - Dec 3
Gran Hotel Diligencias
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • Malecón de Veracruz - 1 min walk
  • Veracruz Harbour - 5 min walk
  • Zócalo - 7 min walk
  • Veracruz Cathedral - 7 min walk
  • Veracruz Aquarium - 3 min drive

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 30 min drive
  • Veracruz Central Station - 11 min walk

Restaurants

  • ‪Gran Café de la Parroquia - Malecón - ‬3 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos de la Naval - ‬5 min walk
  • ‪Sunset Coffee & Beers - ‬6 min walk
  • ‪Plaza gastronómica el refugios del pescador - ‬4 min walk

About this property

Emporio Veracruz Hotel

Emporio Veracruz Hotel features a rooftop terrace and puts you within a 5-minute walk of Veracruz Harbour. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 2 outdoor pools, an indoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 223 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi and wired internet access in public areas*
  • Free wired internet access in rooms

Parking

  • Onsite self parking (USD 10 per night)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1787 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1952
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • 2 outdoor pools
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • DVD player
  • 32-inch plasma TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free wired internet and WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 15 per night (rates may vary)
  • WiFi is available in public areas for USD 15 per night (rates may vary)
  • Wired internet access is available in public areas for USD 15 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 18 for adults and USD 10 for children

Parking

  • Self parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Does Emporio Veracruz Hotel offer free cancellation for a full refund?
Yes, Emporio Veracruz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emporio Veracruz Hotel?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Emporio Veracruz Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Emporio Veracruz Hotel?
Yes. Self parking costs USD 10 per night.
What are the check-in and check-out times at Emporio Veracruz Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Emporio Veracruz Hotel?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (8-min drive) and Big Bola Casino (10-min drive) are both nearby.
What is there to do at Emporio Veracruz Hotel and nearby?
Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Emporio Veracruz Hotel also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Emporio Veracruz Hotel?
Yes, there are 3 onsite restaurants.
Does Emporio Veracruz Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Emporio Veracruz Hotel like?
Emporio Veracruz Hotel is in Malecon, a short 5-minute walk from Veracruz Harbour and 7 minutes' walk from Zócalo. Travelers love the hotel's prime location.

Emporio Veracruz Hotel Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Nice hotel, some room for improvement
The hotel is on a prime spot by the pier. Nice and clean overall. The windows are not fully noise insulated so a ship being loaded with large metal pipes overnight kept making clanking noises during the process. The parking is across the property and not clearly marked so we had to drive in the messy traffic around that block twice until we went into the hotel to find exactly where the parking was. Should have a sign. The room reservation said parking included but they still charged 20 pesos a night which I just paid not worth arguing a dollar. The room did not have a safe in the closet, and the soap bars were missing so had to ask for some. The whole place bans smoking everywhere on the premises including the balconies if that's important to you.
Jorge, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was an amazing stay. My room had an amazing view of the see, the hotel was super clean and close to everything.
Arlette, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

JOAQUIN, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It was nice. I’m always amazed as to how long it takes to check in.
JOAQUIN, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Arlette, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Belisario, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Joaquin P, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

NORA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay, wonderful view and friendly/ helpful staff
Arianna, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Alan, 4-night trip
Verified Expedia guest review

6/10 Good

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Adrian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel rooms are nice and clean. The hotel does feel old. The service in general was very poor. Took me 45 min to be able to check-in. A room with the specifications I had reserved was not available, and the staff were not accommodating at all. I ordered room service for breakfast, even after a confirmation call for the order, half of what I ordered didn’t arrive. When they finally brought the rest, they brought what I had specifically asked not to due to food allergies. By the time the whole order arrived (and cutlery which was also missing) it was already time for me to leave. There was never any follow-up on requests or comments.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Socorro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel with good size swimming pool and authentic restaurant.
Loc, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Erica, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

JOHN, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Josue, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Emporio Veracruz Rocks!
Great stay! Arantza Rossana and Emilio were great! Can’t wait to come back!
Alex, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Best time and service at Emporio Hotel en Veracruz
I love this place it is centrally located downtown! I loved the service! Emilio, Rossana and Arantza were the best they made feel like home away from home! I can’t wait to come back again
O, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carmen, 1-night trip
Verified Orbitz guest review

6/10 Good

OK, it’s not good enough
Well, we have been coming here for many years and I have noticed a drop in quality and food and beverage We usually stay for one day or three when first started coming here the employees were enthusiastic. The place was beautiful. The swimming pool and Service was great. The last couple times I’ve come. The front desk did OK but Room Servise and the service for the pool meaning if you ordered something, it would take an active Congress to get somebody to come out and always takes way too long The food has really gone down in quality not were terrible. We asked for a margarita on the rocks with salt. I get a blended margarita that was horrible. These things used to be much better. The rooms were clean and tidy. I just don’t see that enthusiasm that I used to see in your employees. I have worked in this kind of field for over 30 years and I do a lot of traveling. You have a nice hotel and a great location. Just need people to welcome them. Like is if they were welcome to their own home and they need to have a sense of urgency it would help if they brought napkins as well and utensils to eat with. It is the little extra touches please and thank you. Go long way. How is your meal? How was your stay? let people know what’s going on in town. You have a good restaurants, but there’s others around as well.
Jason, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

is easy to go anywhere
ROSA ADELA, 7-night family trip
Verified Expedia guest review