Easy check in and check out. Room was clean and very quiet.
Joshua
Joshua、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 25 日
Kids had a lot of fun. Definitely an older hotel in need of some TLC. Room was okay. Waterslides need some repairs too. Both kids and my husband have wounds from using the slides.
宿泊されたお客様
3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 23 日
It was average accommodations. Nothing spectacular. For starters, the hot tub is located in the waterpark area so it closes early. I would have expected it to be closer to the pool and stay open later for the adults.
I saw quite a few situations where the customer service could have been handled much better which would have made the whole experience much nicer. A little courtesy goes a long way.
Cali
Cali、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 23 日
Spring break with the kiddos
My family and I had a wonderful time staying here, especially with the “lazy river” and “the slides” at the water park. We thoroughly enjoyed our stay except for the beds. I love a good comfy bed like anyone else but my gosh was the bed too soft. I never thought I’d complain of a bed being soft but it made our backs hurt so bad! lol. We had to do a mini stretch/yoga in the mornings to alleviate the pain. Otherwise, awesome staffs and the place is clean.
Shervenissa
Shervenissa、4 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 22 日
Enrique
Enrique、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 17 日
Choose somewhere else!
Rooms were not clean. Had to switch rooms-still wasn’t great. Floor filthy. Unresponsive front desk. Called multiple times when people were trying to break into our room- had to call the police. Little kids water park area completely closed off.
Melody
Melody、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 4 月 17 日
Great customer service
Hotel is under renovations and still very dated. But overall the experience was good.
Shimika
Shimika、4 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 4 月 17 日
We got a room where there was no privacy where from the outside you can see inside where the bed located, the door did not close completely, it had a horrid smell, the curtains had spots of blood and fabricl mold it was a horrible experience
Annette
Annette、2 泊旅行
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2/10 (不満)
2025 年 4 月 16 日
Vanessa
Vanessa、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 14 日
Desserea
Desserea、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 12 日
Horrific
This place is horrific. I could not stay there. It was unsafe on sanitary. I had to leave at 2 o’clock in the morning to find another hotel to stay with my son in the middle of the night. It looks like a place for the homeless the smell reeked of urine. I had to find another hotel that cost me $275 that night. I tried to reach out to the hotel and this booking site and was given no compensation at all, this situation was a disaster which caused me and my son a lot of anxiety.
Adriane
Adriane、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 4 月 12 日
martha
martha、1 泊旅行
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2/10 (不満)
2025 年 4 月 9 日
Rabiyyah
Rabiyyah、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 8 日
Brianne
Brianne、1 泊旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 8 日
Dianet
Dianet、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2025 年 4 月 7 日
The experience
The stay was fun and the front desk and the staff assisted Us when there was a mistake on our reservation they also resolved it and accommodated us with an extra room when our room that was reserved was no longer available. They were more than happy to assist me and my family I always come here and enjoy myself. Customer service was absolutely great.
Carolyn
Carolyn、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 4 月 7 日
Es una peopiedad muy vieja y le falta mucho mantenimiento, tiene mucho polvo y la distribucion del cuarto es super incomoda, el lavamanos esta adentro de la habitacion al lado de la cama, a pesar de que el parque de agua esta divertido para los mas pequeños no vale la pena
Vanessa
Vanessa、2 泊の家族旅行
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4/10 (まあまあ)
2025 年 4 月 6 日
We arrived close to midnight due to our flight being delayed. Was told by the person at front desk that breakfast was not included even though it was listed as included when making reservations. The room had small bugs IN THE BED. We made a point to stay out of the room as much as possible and ended our stay earlier than anticipated.
Stephanie
Stephanie、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 31 日
Excelente, muy limpio. Me encantó!
10/10
Jaime
Jaime、5 泊の家族旅行
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4/10 (まあまあ)
2025 年 3 月 30 日
dirty water at the Hot tub, do not care client request in advance
Niumis
Niumis、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 27 日
yomar
yomar、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 26 日
Michael
Michael、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 3 月 26 日
Roach infestation
For the first two days I was out of the room, however, on day 3 while staying in the room all day I noticed that there was roaches. The hotel would be nice if they fumigated and updated the property. Not bad for the price but roaches are unacceptable