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Garner Phoenix Surprise, an IHG Hotel

2.0 star property
Surprise Original Townsite hotel with outdoor pool and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garner Phoenix Surprise, an IHG Hotel

Lobby sitting area
Desk, blackout drapes, iron/ironing board, rollaway beds
Interior
Property amenity
Room amenity

Reviews

6.8 out of 10

Good

Popular amenities

  • Free breakfast
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
  • Pet friendly
  • Pool
Main amenities
  • Housekeeping (on request)
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Business center
  • 24-hour front desk
  • Computer station
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • TV in a common area
Feel at home
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
The price is ￥12,439
￥14,254 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, rollaway beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Surprise Near Sun City West

Pool
Free breakfast
Free parking
Free WiFi
8.4 out of 10, Very Good, (1001)
The price is ￥16,447
￥18,847 total
includes taxes & fees
Dec 22 - Dec 23
Comfort Inn & Suites Surprise Near Sun City West
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About the neighborhood

Map
12477 West Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 6 min drive - 5.8 km
  • Peoria Sports Complex - 10 min drive - 9.9 km
  • Luke Air Force Base - 14 min drive - 14.3 km
  • State Farm Stadium - 16 min drive - 17.5 km
  • Camelback Ranch - 21 min drive - 19.7 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 26 min drive
  • Scottsdale, AZ (SCF) - 38 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Humberto's Taco Shop - ‬4 min drive

About this property

Garner Phoenix Surprise, an IHG Hotel

When visiting Surprise, Garner Phoenix Surprise, an IHG Hotel is a great choice to consider. Guests can hang out at the outdoor pool or indoor pool, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9 AM. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 60 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 2:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 12 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • No alcohol served onsite

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9 AM

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Television in common areas
  • An outdoor pool
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 37-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Housekeeping (on request)
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Safes in guestrooms can be used for USD 2.00 per day

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Masks are required in public areas for unvaccinated guests.

Also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Phoenix Surprise, an IHG Hotel Hotel
Garner Phoenix Surprise, an IHG Hotel Surprise
Garner Phoenix Surprise, an IHG Hotel Hotel Surprise

Frequently asked questions

Does Garner Phoenix Surprise, an IHG Hotel offer free cancellation for a full refund?
Yes, Garner Phoenix Surprise, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Garner Phoenix Surprise, an IHG Hotel?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Garner Phoenix Surprise, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 12 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Garner Phoenix Surprise, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Garner Phoenix Surprise, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Garner Phoenix Surprise, an IHG Hotel?
No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (16-min drive) is nearby.
What is there to do at Garner Phoenix Surprise, an IHG Hotel and nearby?
Garner Phoenix Surprise, an IHG Hotel has an outdoor pool.
What's the area around Garner Phoenix Surprise, an IHG Hotel like?
Garner Phoenix Surprise, an IHG Hotel is in Surprise Original Townsite, a short 4-minute walk from Centennial Friendship Park. Travelers say this hotel is in a good location.

Garner Phoenix Surprise, an IHG Hotel Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

Unfortunate and disappointed
Our first day, we arrived to a room with no toilet paper, blankets, or linens. Not only did we have to request these items but were walked to the store room by the staff to pick up these necessities to carry back to our room ourselves. In the several days we stayed, our room was not serviced, cleaned, or stocked once. In addition, there was constant construction being performed, which should not have been an issue, but it started at 7am every day and was directly next to our room. Plus the workers keeping the only elevator open meant that guests were unable to use it and were left waiting for long periods of time or forced to take the stairs from multiple floors up.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Construction going on throughout the hotel. No breakfast.
Mark, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

This motel is under major construction should’ve been noted on the reservation page. They also want to charge a $25 pet fee, which was not disclosed prior. Air conditioning didn’t work in the room. TV didn’t work on the room. We asked for a refund and left.
Vernon, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great potential, needs some help.
This hotel is being renovated. The improved rooms are great except not quite complete. The lighting and seating in our King room was very good. There were no glasses or ice bucket. I got them from the front desk. The Micro wave and refrigerator were not yet installed. No coffee available in the lobby. Really? They couldn't figure out a coffee service? The check in person was wonderful, got us an early check in making our visit to our friends birthday party much easier and more pleasant. Staff were great, I spoke with 3. I believe that this will be an excellent place to stay once the remodel is complete. Breakfast was a bag with an apple, energy bar, apple juice, and a high calorie muffin full of chemical preservatives. I would suggest a small chit to a nearby fast food place instead. At least folks could get a cup of coffe and something hot to eat.
Ronald, 1-night trip
Verified Hotels.com guest review

6/10 Good

This hotel was under construction due to renovations. Bag breakfast instead of a traditional breakfest. Wish we would hsve known before booking.
Rob, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ive stayed at this hotel before, staff always great as it was for this trip. However, hotel is under renovation and the pool was closed for maintenance. Would have been nice to know that before booking. I would have book another hotel.
Rob, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Larry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Phillip, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

6/10 Good

Under construction -- no real breakfast
It would have been nice to know the hotel is under construction before booking the stay. It was only one night so we tolerated it. Breakfast advertised when booking but in reality, a "to go" bag was the only option which was disappointing. I know this was due to construction, but had we known all of this in advance, we definitely would have made a different choice. To add insult to injury, there was no bedspread/comforter on the bed which may have been a good thing in the end. Also, our toilet didn't flush properly and it did stop up. I had to use the men's bathroom -- single stall -- since the women's was locked the whole time. (my husband was in ours) Luckily there was a plunger in the restroom since the toilet stopped up and had to plunge it myself. Took the plunger to our room where I am currently trying to unclog our toilet and avoid throwing up. Yes, I know I could have called staff, but why bother. Maybe after construction, this may be a nice place but until then, I would definitely discourage staying here unless you are desperate.
Tracy, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Staff were very friendly and welcoming. Motel is undergoing a big renovation, so dining area was closed, however they did provide a nice bag breakfast.
Jay, 1-night trip
Verified Expedia guest review

8/10 Very Good

Chassen, 7-night trip
Verified Expedia guest review

8/10 Very Good

Juanita, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Construction! Noise! WiFi inop! Ice machine inop! Construction debris all over lobby and in front of elevator! TV did not work! This stuff should be disclosed when a reservation is accepted. Never again!!’
June, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jesus, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Richard, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was friendly and helpful. Lots of fast food within walking distance. Washer, dryer, Vending machine and ice machine. I would definitely stay again.
Dawn, 2-night trip
Verified Expedia guest review

4/10 Fair

Ramon, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

They were in the middle of renovations, so parking lot & walkways had various construction debris: wires, screws, etc. Staff was friendly & helpful. Room was clean. The swing guard lock on the door was barely held in by a screw, but the deadbolt lock worked well.
Joni, 2-night family trip
Verified Expedia guest review