Front desk person not helpful with problems and does not answer the phone! Or picks up the phone and puts it on hold without saying a word! Big attitude!!!
Jay
Jay、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 4 月 1 日
Still waiting for credit for the second day as we left after the first night. they had promised an emailed receipt which i have yet to receive. The room smelled really bad. The on-site restaurant is closed as well.
Carl
Carl、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 3 月 31 日
This hotel has probably seen better days
The hotel has probably see better days. Our room was nice, it is clean, but rundown. There are small signs that showed. As you walk onto hotel section B, there were people in the community area drinking and were a bit loud.The hotel and the room smelled of mildew. The decorative pictures on the wall were coming out of there fames. The shower curtain had stains on them. Somehow the drain latch in the tub was stuck and the tub was filling up. My husband had to try to push down the drain latch to open it. After multiple times wiggling and pushing it went down and we did not have a flood. I am guess the people before us set the alarm click to go off around the 2 am hour, which in return woke us up. We stayed there because it was close to a family memebers home and it was a quick overnight trip. We will probably look elsewhere next time.