Featuring a rooftop terrace, Norfolk Waterside Marriott puts you within a 10-minute drive of Old Dominion University. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A fitness center, a snack bar/deli, and a terrace are other highlights. Fellow travelers like the helpful staff and walkable location. The property is just a short walk to public transportation: MacArthur Square Station is 3 minutes and Civic Plaza Station is 6 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
407 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (USD 22 per night; includes in/out privileges)
Secured covered onsite valet parking (USD 33 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 15.95 per person
Parking
Covered self parking costs USD 22 per night with in/out privileges
Covered valet parking costs USD 33 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk
Frequently asked questions
Does Norfolk Waterside Marriott offer free cancellation for a full refund?
Yes, Norfolk Waterside Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Norfolk Waterside Marriott?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
Are pets allowed at Norfolk Waterside Marriott?
Sorry, pets aren't allowed.
Is parking offered on site at Norfolk Waterside Marriott?
Yes. Self parking costs USD 22 per night. Valet parking costs USD 33 per night.
What are the check-in and check-out times at Norfolk Waterside Marriott?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Norfolk Waterside Marriott?
No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (9-min drive) is nearby.
What is there to do at Norfolk Waterside Marriott and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Norfolk Waterside Marriott?
Yes, STEAM offers American cuisine.
What's the area around Norfolk Waterside Marriott like?
Norfolk Waterside Marriott is located by the river in Downtown Norfolk, a short 3-minute walk from MacArthur Square Station and 4 minutes' walk from USS Wisconsin BB-64. Travelers say the area is walkable and good for shopping.
Norfolk Waterside Marriott Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 15, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Jayna
Jayna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Crystal
Crystal, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 1, 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Great place to stay
Almost all the staff were perfect, kind and polite. The hotel was clean and airy. Location was great.
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 29, 2024
Great location! Clear, comfortable room
Jacqueline
Jacqueline, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Janese
Janese, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 16, 2024
Can be better.
It was a great location, great views. But it was not really clean, specially a bathroom,and shower with mold. And you can hear a full conversation our neighbor had, thin walls.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Amani
Amani, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 22, 2024
Top notch customer service
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 18, 2024
Overcharge and Inaccessible Support
I booked a room at the Norfolk Waterside Marriott through Hotels.com, with the arrangement to pay on site. However, my credit card was charged significantly more than the confirmed rate.
When I tried to resolve the issue by contacting the hotel, the phone number on their website was non-functional, making it impossible to reach anyone. I then contacted Hotels.com for assistance and am still awaiting a resolution.
This has been a very frustrating experience, and I believe the Norfolk Waterside Marriott could significantly improve their customer service.
qian
qian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Crystal
Crystal, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Happy
Room was nice and bed was comfortable. View from 14th floor was good. The hallways on our floor was kept extremely cold. Dining options at the hotel were good and there are plenty of options nearby.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
Betty
Betty, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 6, 2024
Dannina
Dannina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Karen
Karen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Catherine
Catherine, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 28, 2024
Bernice
Bernice, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Overlooking the ship yard and battleships. Nice place