Hotel Mercure Wien Zentrum is a haven of modern luxury near Vienna State Opera. Unwind by the lobby fireplace or enjoy a meal at GO!Wien, the on-site restaurant offering breakfast, lunch, and dinner. With bike rentals and car rentals on site, guests can explore Vienna with ease.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Parking available
Bar
Electric vehicle charging point
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Room service
24-hour business center
Business center
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Car rentals on site
Computer station
Feel at home (6)
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
Coffee/tea maker
The current price is ¥19,699
¥19,699
¥22,166 total
includes taxes & fees
Mar 23 - Mar 24
Room options
View all photos for Privilege, Double Room, 1 Queen Bed
Privilege, Double Room, 1 Queen Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Eco-friendly toiletries
Designer toiletries
Hair dryer
20 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Standard Double Room, 1 Double Bed
Hotel Mercure Wien Zentrum offers a fantastic location, putting you just a 5-minute walk from St. Stephen's Cathedral and Stephansplatz. For a bite to eat, guests can check out GO!Wien, which serves breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Schwedenplatz U-Bahn is 4 minutes and Marienbrücke Tram Stop is 4 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite parking nearby (EUR 32 per day; discounts available)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Segway rentals/tours nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Elevator
Elevator door width (inches): 31
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: EUR 100 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 25 per person
Airport shuttle service is offered for an extra charge of EUR 37 per vehicle (one way)
Late check-out can be arranged for an extra charge of EUR 69 (subject to availability)
Parking
Parking is available nearby and costs EUR 32 per day (3281 ft away)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna
Frequently asked questions
Does Hotel Mercure Wien Zentrum offer free cancellation for a full refund?
Yes, Hotel Mercure Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mercure Wien Zentrum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Mercure Wien Zentrum?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Hotel Mercure Wien Zentrum?
Yes, an airport shuttle is available. The charge is EUR 37 per vehicle one way.
What are the check-in and check-out times at Hotel Mercure Wien Zentrum?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Mercure Wien Zentrum?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Hotel Mercure Wien Zentrum and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes segway rentals.
Are there restaurants at or near Hotel Mercure Wien Zentrum?
Yes, there's an onsite restaurant, GO!Wien.
What's the area around Hotel Mercure Wien Zentrum like?
Hotel Mercure Wien Zentrum is in Innere Stadt, a short 4-minute walk from Schwedenplatz U-Bahn and 14 minutes' walk from Vienna State Opera.
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Hotel Mercure Wien Zentrum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
Jan 17, 2025
Friendly staff, great location, free minibar containing soft drinks and water.
Liz
Liz, 3-night trip
10/10 Exceptional
Oct 10, 2024
Great location
Yuriy
Yuriy, 3-night trip
10/10 Exceptional
Dec 10, 2024
The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Theresa
Theresa, 4-night trip
10/10 Exceptional
May 11, 2024
A very nice hotel. Good location and excellent staff.
Gill
Gill, 3-night trip
10/10 Exceptional
Oct 6, 2024
Excellent service
Jose A
Jose A, 4-night trip
8/10 Very good
Nov 2, 2024
Close to city center. Very convenient.
Masayuki
Masayuki, 3-night trip
10/10 Exceptional
Sep 28, 2022
Our stay was excellent.
Lisa
Lisa, 2-night trip
10/10 Exceptional
Mar 24, 2024
Great location
Great location, very smooth check in, didn’t eat there but looked nice. Very quiet perfect little stay
L
L, 2-night trip
10/10 Exceptional
Aug 1, 2022
Staff were excellent, room was clean, and location was great!
Ashleigh
Ashleigh, 3-night trip
10/10 Exceptional
Apr 14, 2024
The staff in the hotel and the restaurant were very helpful and friendly.
The breakfast was great! And the food in the restaurant was excellent.
Marissa
Marissa, 6-night trip
10/10 Exceptional
Jul 30, 2023
It is very comfortable hotel, centrally located, breakfast is various for diverse needs.
Marco
Marco, 3-night trip
10/10 Exceptional
Apr 2, 2024
Great city break hotel
Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
sophie
sophie, 3-night trip
8/10 Very good
Jan 10, 2025
Excellent location. Surprisingly quiet considering that it's close to everything. Great room, comfortable bed but room was on the smaller side (as expected in Europe). Shower was good with a rain shower head. Clean room, nice service. Stayed over new year's and housekeeping gave us chocolates and prosecco for new year's eve, which was a nice touch. No iron in the room, you have to access it in another floor, which was a little inconvenient. Lots of shopping and restaurant options around. About 5 minutes walk to Stephansplatz. Close to metro stations, very convenient. Overall, excellent hotel and would stay again.
Verified traveler
5-night trip
10/10 Exceptional
Dec 23, 2022
GREAT LOCATION VERY GOOD BREAKFAST THE STAFF VERY HELPFULL .
Peter
Peter, 4-night trip
10/10 Exceptional
Jul 20, 2024
Great hotel with incredible staff
Great location, good breakfast, clean and nice. But the best is the staff, they make a difference ! Our flight was cancelled and they helped realocate us at prompt. Love them!
george
george, 2-night trip
10/10 Exceptional
Dec 27, 2022
The great location and all the workers were amazing!
Mayumi
10/10 Exceptional
Sep 24, 2023
Great location - could walk to everywhere
Valerie
Valerie, 1-night trip
10/10 Exceptional
Nov 12, 2023
Nice and comfy Hotel in mids the heart of vienna.
Jérôme
Jérôme, 2-night trip
8/10 Very good
May 28, 2024
Easter in Vienna
Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
sophie
sophie, 1-night trip
8/10 Very good
Mar 27, 2024
Good
Good location. Clean, efficient and friendly hotel.
Room was a decent size with good facilities.
Jeremy
Jeremy, 2-night trip
10/10 Exceptional
Feb 2, 2024
The reception team was great. Very friendly, helpful and efficient.
The hotel organizes also a great tour through Wien.
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Oct 19, 2024
The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!
ninon
ninon, 4-night trip
8/10 Very good
Nov 30, 2023
Great stay
Great stay, very quiet room although very central location. Also, the humidity in the room was very low and it was quite stuffy which made it a lil uncomfortable to sleep. But overall it was a good stay
Verified traveler
2-night trip
10/10 Exceptional
Nov 19, 2023
Great hotel in central location
Great hotel in central but quiet location. Helpful and friendly staff. Room on small side but perfect for business trip, and the shower was good. Food is restaurant great for vegetarians. Overall not luxury but good
Value and I’d definitely return
Rebecca
Rebecca, 3-night trip
10/10 Exceptional
Jul 29, 2023
It would be great if the rooms were a bit more spacious, otherwise everything is excellent.