Overlooking the sea, Bahía Tolok offers an unforgettable getaway. Unwind with a deep-tissue massage or facial at the spa, lounge by the outdoor pool, and enjoy free in-room WiFi. Previous guests rave about the helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Airport transfer
Spa
Air conditioning
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Near the beach
Full-service spa
Outdoor pool
Children's pool
Meeting rooms
Airport shuttle
Terrace
Air conditioning
Garden
Front-desk safe
Conference space
Feel at home (6)
Children's pool
Refrigerator
Television
Garden
Terrace
Daily housekeeping
The current price is ¥13,445
¥13,445
¥21,514 total
includes taxes & fees
Mar 23 - Mar 24
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View
Deluxe Apartment, 2 Bedrooms, Terrace, Sea View
Highlights
Yard
Terrace
Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
60 sq m
Sea view
Sleeps 5
1 King Bed and 1 Queen Bed
View all photos for Comfort Penthouse
Comfort Penthouse
Highlights
Yard
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
Sea view
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed
View all photos for Basic Room, 1 King Bed, Refrigerator
Basic Room, 1 King Bed, Refrigerator
Highlights
Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
25 sq m
Sleeps 3
1 King Bed
View all photos for Family Room, Terrace, City View
Family Room, Terrace, City View
Highlights
Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dining table
35 sq m
City view
Sleeps 4
2 Queen Beds
View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400
What's nearby
Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
Miguel Hidalgo - 18 min walk - 1.6 km
North Beach - 5 min drive - 1.9 km
Dolphin Discovery - 7 min drive - 5.5 km
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 7 min drive - 5.9 km
Getting around
Cancun Intl. Airport (CUN) - 112 min drive
Airport shuttle (surcharge)
Restaurants
Picus - 17 min walk
Buffet Restaurant - 7 min drive
Mocambo Lancheros - 17 min walk
luna Grill - 17 min walk
Mango Café - 19 min walk
About this property
Bahía Tolok
At Bahía Tolok, you'll be just a 5-minute drive from Isla Mujeres Ferry Terminal and North Beach. You can take a dip in the outdoor pool, then visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. A children's pool, a terrace, and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
11 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children's pool
What to do
Kayaking
Beach nearby
Snorkeling nearby
Working away
Meeting rooms
Conference space (646 square feet)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
An outdoor pool
Full-service spa
Accessibility
Wheelchair-accessible parking
6 on-site accessible parking spaces
Accessible shuttle
Front entrance ramp
Closed captioned TV
Accessible bathtub
Visual fire alarm
Upper floors accessible by stairs only
Tile flooring in room
Room amenities
Be entertained
50-inch flat-screen TV
Cable TV channels
First-run movies
Netflix
Streaming services
Pay movies
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Balcony
Freshen up
Rainfall showerhead
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Refrigerator
Dining table
Highchair
Paper towels
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.
Fees & policies
Refundable deposits
Deposit: MXN 1000.0 per night
Deposit is payable by PayPal and is due within 24 hours of booking the reservation
Optional extras
Airport shuttle service is offered for an extra charge of MXN 2300 per person
Credit card charges are subject to an extra charge of 5 percent
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Does Bahía Tolok offer free cancellation for a full refund?
Yes, Bahía Tolok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bahía Tolok?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Bahía Tolok?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Bahía Tolok?
Yes, there's free self parking.
Is airport shuttle service offered by Bahía Tolok?
Yes, an airport shuttle is available. The charge is MXN 2300 per person.
What are the check-in and check-out times at Bahía Tolok?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Bahía Tolok?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8.8 mi) and Dubai Palace Casino (8.9 mi) are both nearby.
What is there to do at Bahía Tolok and nearby?
Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.
Does Bahía Tolok have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Bahía Tolok like?
Bahía Tolok is a short 16-minute walk from Isla Mujeres Ferry Terminal and 18 minutes' walk from Miguel Hidalgo.
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Bahía Tolok Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 19, 2025
Great relaxing spot on Isla Mujeres
Fabulous, relaxed hotel. We had a great stay, great service, and loved the location on Isla Mujeres. The front desk staff were really helpful, always checking if there was anything we needed. And the restaurant food was delicious with great service and a great view of the bay.
Verified traveler
10-night trip
10/10 Exceptional
Feb 24, 2025
Beautiful Stay!
Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Amy
Amy, 9-night trip
10/10 Exceptional
Jan 19, 2025
Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Robert
Robert, 4-night trip
8/10 Very good
Feb 4, 2025
Great staff. Poor WiFi
Lisa
Lisa, 2-night trip
10/10 Exceptional
Oct 2, 2024
Penthouse was incredible!
Victor
Victor, 4-night trip
10/10 Exceptional
Feb 28, 2024
It was a beautifully taken care of property with very friendly and helpful staff.
Jeffrey
Jeffrey, 7-night trip
8/10 Very good
Apr 23, 2024
Great place to avoid party crowds.
Robin
Robin, 2-night trip
8/10 Very good
May 12, 2024
It’s a beautiful boutique hotel nestled on the west side of the island . The pool and seating area are perfect. We felt like we were house guestsnd were treated wonderfully . It is very family friendly hotel . I highly recommend this place !!
Marie
Marie, 7-night trip
10/10 Exceptional
May 20, 2023
Will be staying here again.
Cynthia
Cynthia, 4-night trip
10/10 Exceptional
Feb 20, 2023
Friendly, easy access to town..fun hammocks and pool & comfy beds.
Alice
Alice, 1-night trip
10/10 Exceptional
Dec 12, 2022
Great place!
Glenn
Glenn, 1-night trip
10/10 Exceptional
Jul 13, 2023
Fantastic little hotel right on water about 1mile from ferry terminal.
Roger
Roger, 1-night trip
10/10 Exceptional
Apr 14, 2024
We had a great stay. Don’t pay attention to the bad reviews
Marie-Christine
Marie-Christine, 7-night trip
8/10 Very good
Mar 17, 2023
Very nice rooms and comfortable beds
Thomas
Thomas, 4-night trip
10/10 Exceptional
Jun 28, 2022
The hotel and rooms are beautiful.
Richard
Richard, 1-night trip
10/10 Exceptional
Nov 8, 2023
Quiet and beautiful boutique hotel. Staff was very friendly and attentive. A great place to get away and relax yet only minutes away lots of shopping, restaurants and beach clubs. Loved it!
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
Jul 6, 2022
Very nice place,wish it was for adults only,other then that we enjoyed it!! Would stay there again👍
Tommy
Tommy, 7-night trip
10/10 Exceptional
May 12, 2023
Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.
Berta
Berta, 4-night trip
10/10 Exceptional
Apr 24, 2023
Beautiful little hideaway, we were on the island for 10 nights and stayed stayed 8 we will be back! Great location, close to N beach but not in all the hustle, fun bars next door, beautiful sunsets!!
Angie
Angie, 5-night trip
10/10 Exceptional
Oct 29, 2023
We weren't sure what to expect but we're very pleasantly surprised by the lovely facility. The setting was beautiful, the room was lovely and we felt very welcomed by the excellent staff.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Apr 25, 2023
Loved it, Francis and all staff were excellent, breakfast was good and the view is unbelievable
Stephanie
Stephanie, 5-night trip
10/10 Exceptional
Mar 9, 2023
Very nice rooms and common areas, perfect por some chill time. Sunset from the hotel bay is amazing!
Albert
Albert, 2-night trip
10/10 Exceptional
Jul 21, 2023
Beautiful location and view, staff was extremely helpful and welcoming. Penthouse with the private pool, private balcony, and well appointed is a must do!
Will
Will, 1-night trip
10/10 Exceptional
Jun 2, 2022
Charming Hotel
This Hotel is charming! Our room was clean and the bed is SO comfortable. It is located minutes from great restaurants, shopping and the ferry.