Cleveland, OH (BKL-Burke Lakefront) - 24 min drive
Cleveland Hopkins International Airport (CLE) - 25 min drive
Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
Elyria Station - 18 min drive
Cleveland Station - 21 min drive
Restaurants
Crocker Park - 2 min drive
McDonald's - 17 min walk
The Cheesecake Factory - 19 min walk
Starbucks - 2 min drive
Condado Tacos - 3 min drive
About this property
Sonesta ES Suites Cleveland Westlake
Sonesta ES Suites Cleveland Westlake puts you just a 5-minute drive from Lake Erie. Guests can take a dip in the seasonal outdoor pool or visit the 24-hour fitness center for a workout. A snack bar/deli and a terrace are offered, and in-room conveniences at this Colonial hotel include sofa beds and refrigerators. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
104 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total, up to 30 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
What to do
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Snorkeling nearby
Working away
Meeting room
Coworking spaces
Conference space (500 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
14 buildings/towers
Built in 1988
Garden
Picnic area
Terrace
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Firepit
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair-accessible bathroom vanity
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Grab bar near toilet
Bathroom emergency pull cord
Accessible bathtub
Lever door handles
Wheelchair-width doorways
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Ceiling fan
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Double sofa bed
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps) and free wired internet
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Cookware, dishes, and utensils
More
Weekly housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 30 to August 15
Policies
Long-term renters welcome.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence Inn Cleveland Hotel Westlake
Sonesta ES Suites Cleveland
Residence Inn Westlake
Residence Inn Westlake Cleveland
Westlake Residence Inn
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn By Marriott Cleveland Westlake Ohio
Residence Inn Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Hotel
Residence Inn By Marriott Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake
Frequently asked questions
Does Sonesta ES Suites Cleveland Westlake offer free cancellation for a full refund?
Yes, Sonesta ES Suites Cleveland Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta ES Suites Cleveland Westlake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sonesta ES Suites Cleveland Westlake?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Sonesta ES Suites Cleveland Westlake?
Yes, there's free self parking.
What are the check-in and check-out times at Sonesta ES Suites Cleveland Westlake?
Check-in start time: 4 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Sonesta ES Suites Cleveland Westlake and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area. Sonesta ES Suites Cleveland Westlake also has a garden.
Does Sonesta ES Suites Cleveland Westlake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Sonesta ES Suites Cleveland Westlake like?
Sonesta ES Suites Cleveland Westlake is located a short 17-minute walk from Crocker Park.
Sonesta ES Suites Cleveland Westlake Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 10, 2024
Yvonne
Yvonne, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Yvonne
Yvonne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
RACHEL
RACHEL, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 26, 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2024
Nathanael
Nathanael, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Very nice an clean amazing staff !!!
samuel
samuel, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 14, 2024
Property not kept up with regular maintenance. Front desk is not responsive.
Elizabeth
Elizabeth, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 11, 2024
Erik
Erik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Lauren
Lauren, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 5, 2024
I enjoyed my stay best part was being able to make meals
Tiffany
Tiffany, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
Antoinette
Antoinette, 7-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 21, 2024
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
Doug
Doug, 28-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Aug 20, 2024
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 20, 2024
Room
This place is nothing like it use to be...hardly no dishes and truly not clean...missing towels...and bugs..
Verified traveler
1-night business trip
Verified Hotels.com guest review
4/10 Fair
Aug 5, 2024
TANNER
TANNER, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
marianne
marianne, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 4, 2024
Meh…
Not enough bedding. Lobby limited availability. Coffee rarely available
Matthew
Matthew, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2024
john
john, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2024
Large Rooms at a great price
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Kari
Kari, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 20, 2024
Tallon
Tallon, 4-night trip
Verified Expedia guest review
2/10 Poor
Jul 18, 2024
We booked this Suite 3 weeks in advance when we arrived from California we were told we could not check in until 4 PM, we came back at 4 PM and there was a big sign taped to the door saying due to a discrepancy. The lobby is shut down and please call this number… called the number for two hours straight there was no answer whatsoever This is one of the most unprofessional establishments I’ve ever dealt with in my life
KELLEEN
KELLEEN, 4-night family trip
Verified Expedia guest review
4/10 Fair
Jul 16, 2024
I expected more
We had to switch rooms because the first the toilet was clogged and the key card would not work. After changing rooms still had issues with the key card not working much of the time. We had to ask for more towels-not enough for people booked. There was no housekeeping service. Had to take out the trash and make beds ourselves. When more towels needed had to take back the dirty ones to get clean. We needed the sofa bed but had to call for linen and make it ourselves. Had to ask for another pillow. All pillows were extremely flat.