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Hotel Indigo Winston-Salem Downtown, an IHG Hotel

3.5 star property
Winston-Salem hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Winston-Salem Downtown, an IHG Hotel

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Exterior
Wine bar

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Non-smoking
Main amenities
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Valet parking
  • Coffee shop/cafe
  • Business center
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
Feel at home
  • Private bathroom
  • Television
  • Elevator
  • Bathtub or shower
  • Premium bedding
  • Bathrobes
The price is $152
includes taxes & fees
$134 per night
Jan 1 - Jan 2, 2025

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillowtop bed
Premium bedding
Bathrobes
Hair dryer
Private bathroom
  • 400 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Roll In Shower)

Highlights

Air conditioning
LCD TV
Premium bedding
Pillowtop bed
Bathrobes
Hair dryer
Private bathroom
Designer toiletries
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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Jan 5 - Jan 6, 2025
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About the neighborhood

Map
104 WEST FOURTH STREET, Winston-Salem, NC, 27101

What's nearby

  • Benton Convention Center - 5 min walk
  • Old Salem - 16 min walk
  • Truist Stadium - 2 min drive
  • Wake Forest University Baptist Medical Center - 3 min drive
  • Winston Salem State University - 3 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 10 min drive
  • Piedmont Triad Intl. Airport (GSO) - 29 min drive
  • High Point Station - 24 min drive

Restaurants

  • ‪Incendiary Brewing Company - ‬6 min walk
  • ‪Oh' Calcutta - ‬3 min walk
  • ‪Thai Harmony - ‬2 min walk
  • ‪Young Cardinal Cafe - ‬4 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hotel Indigo Winston-Salem Downtown, an IHG Hotel

When you stay at Hotel Indigo Winston-Salem Downtown, an IHG Hotel, you'll be within a 10-minute drive of Hanes Mall and Wake Forest University. The wine bar is a great place to grab a drink, and guests looking for a bite to eat can check out Sir Winston Wine Loft, which serves dinner. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 75 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 3:30 AM
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Bathrobes

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Weekly housekeeping

Special features

Dining

Sir Winston Wine Loft - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Sir Winston Wine Loft - Onsite wine bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 26 per night with in/out privileges

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Indigo Winston-Salem Downtown
Hotel Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
WINSTON-SALEM Hotel Indigo Winston-Salem Downtown Hotel
Hotel Hotel Indigo Winston-Salem Downtown
Hotel Indigo Winston-Salem Downtown WINSTON-SALEM
Hotel Indigo Winston salem Downtown
Hotel Indigo
Indigo
Hotel Indigo Winston Salem Downtown
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Hotel
Hotel Indigo Winston-Salem Downtown, an IHG Hotel Winston-Salem

Frequently asked questions

Does Hotel Indigo Winston-Salem Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Winston-Salem Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Yes. Valet parking costs USD 26 per night.
What are the check-in and check-out times at Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 3:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Hotel Indigo Winston-Salem Downtown, an IHG Hotel?
Yes, there's an onsite restaurant, Sir Winston Wine Loft.
What's the area around Hotel Indigo Winston-Salem Downtown, an IHG Hotel like?
Hotel Indigo Winston-Salem Downtown, an IHG Hotel is a short 5-minute walk from Benton Convention Center and 16 minutes' walk from Old Salem.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Must stop when going to our beach vacations
Coming to Indigo is a nice experience, staff is friendly and room are clean.
Paola, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
We reserved a handicapped room. Did not get that. Offered to change it later but at this point it was only a stay for a day and a half. We were not given fresh towels nor was the coffe e maker working. The beds were very comfortable. The restaurant was very good and the staff very friendly. At the price of the room we expected better care of that. Would not recommend nor would I go back.
SANDRA, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carrie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed at the Indigo while attending an concert
Easy check in. We self parked at a public garage that was near by, approximately 50 yards away. Valet was typically available but they were tied up. My car cost $12 for overnight parking (versus $26 for valet at the same garage not including tip). The room was clean and the bed was comfortable. There was no refrigerator in the room and the ice machine was on another floor. Our room was typically quiet but doors opening and closing were audible. The staff was friendly. We went to a concert at the Ramkat, Ubered to the concert and walked back. The return walk took about 10 minutes.
Jon, 1-night trip
Verified Hotels.com guest review

6/10 Good

The corridors were super noisy in late night/ early morning hours and I could not get a good night sleep on the two nights I was there. The coffee machine had dust all over and looked liked was not wiped clean in several days.
Preet, 2-night business trip
Verified Expedia guest review

8/10 Very Good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Indigo was wonderful! Check in was easy, staff was friendly, and hotel is super clean. My room was spacious, decor was lovely. My daughter and I enjoyed breakfast in the cafe each morning. I would definitely stay again.
Anne, 4-night family trip
Verified Expedia guest review

6/10 Good

Donnyelle, 2-night trip
Verified Hotels.com guest review

6/10 Good

Family stay
The Hotel was REALLY NICE, however I felt it wasn’t enough staff The Room was clean all but the floors They needed sweeping and mopped The Restaurant ambiance and food EXCELLENT AGAIN, NOT ENOUGH STAFF
Donnyelle, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed for the money. Prepaid for breakfast took 30 min to get waited on. Only one server in entire dinning area Limited menu. Room okay…nothing special. Only 2 bath,hand and wash cloth.Pillows very hard. The location was convenient since we were there for funeral that was walking distance. $27.00 charge for valet parking decided to street park ourselves. Just not worth the room cost.
Nancy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean hotel. Helpful staff.
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Jason, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was a very peaceful and lovely stay. Most interactions were delightful and hospitable. The front desk woman at check-in was such a kind, patient, and genuinely helpful person! But another young lady assisted our check-out gave off an 'annoyed retail associate' vibe. The 6th floor rooms were lovely with tall ceilings and modern fixtures. I personally did not like that housekeeping left the hallways messy while they worked. But the room was spotless and I really enjoyed how central and walkable WSNC's downtown area was.
Carolina, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

BENJAMIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was exceptional, the location was AMAZING, the room was great. The hotel was incredibly clean, you can tell that the staff takes pride in their work. It was a fantastic experience, from end to end; there are a ton of indie restaurants and art galleries. We are looking forward to returning next weekend.
Jasmine, 1-night family trip
Verified Expedia guest review

2/10 Poor

When we arrived the street to the hotel was completed blocked off due to a bike race. We were not made aware of this prior to arrival and it seemed as those the hotel staff didn't know about it. Once we arrived, the valet took awhile to help get our items. When we checked into our room the AC wasn't working and had to be switched to another room. The hallway on floor 3 smelled like weed and so did the elevator. The elevator and floor 3 hallway were very hot as well. My vehicle was damaged by the valet, they didn't let me know about it, I found the damages.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel!
David, 1-night family trip
Verified Expedia guest review

6/10 Good

Great staff! Interesting lobby. Terribly thin walls and doors. Could hear everything and everyone on either side of my room and out in the hall.
Jesse, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tammie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is very friendly and helpful!! My check in & out was so easy & everything with very clean. Definitely recommend!
Ilona, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Hotel was clean, and bed was comfortable. The area is a little rough around the hotel, but not anything they have control over. Only complaint was the bar service, I waited 10 mins at the bar to order a drink. Was never greeter by the bartender even though she spoke to the three men seated before me. It was not a busy time, and there were only the 4 of us at the bar at the time. Ultimately left because I was never served. Otherwise, a good experience. Some mentioned how the floors were creaky, and they were, however it has more to do with the historic building and less with the hotel management. Overall very satisfied.
Kindal, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

When we arrived at the hotel. The person at the desk was so nice. The bar was a disaster. There was broken glass all over the bar and the floor. The bartender was very overwhelmed, did not know what pinot grigio was. A few young gentleman had to open bottle of wine for another table.
Maureen, 1-night trip
Verified Expedia guest review

6/10 Good

Overall good hotel to stay at. It was a little disappointing to learn that the valet ends at 11pm as I was coming back from a late dinner meeting which meant trying to find street parking. It was also frustrating that my room wasn’t ready when I got there (an hour after check in) and I’m almost certain I was downgraded to a different available room (I’ve stay at the property before and had much better rooms).
Logan, 1-night romance trip
Verified Orbitz guest review