My husband and I had a wonderful stay, the property has a lot of history and staff was eager to inform us. The rooms was clean. We ate at the restaurant and the food was amazing. The breakfast was good with plenty of options.
DEBORAH
DEBORAH、1 泊旅行
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10/10 (最高に素晴らしい)
2024年11月6日
Irma
Irma、2 泊旅行
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10/10 (最高に素晴らしい)
2024年10月30日
Janet
Janet、2 泊旅行
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8/10 (とても良い)
2024年10月23日
The good and not so good
Overalla nice place to stay but needs work to rate any higher.
The good - location is excellent. Lots of free parking and walking distance to 'Falls' and downtown
Needs work - service in Basilico was friendly but slow! Only 3 tables on the patio were occupied and there were 2 servers but took over 15 minutes to get our drinks
Surrounding tables were not cleared and garbage and cleaning supplies were out in the open. Did not eat so cannot comment on the food. However, as someone in the culinary industry it leads me to question if this is how they keep the outside, what does the kitchen look like.
Rooms were comfortable but in need of painting. Lots of paint chips on the walls.
Bathroom is small and water temperature fluctuates during the showers. Be warned..starts ideal then freezing to scalding and back to ideal
Shailine
Shailine、1 泊旅行
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4/10 (まあまあ)
2024年10月23日
Disappointing experience
We were really looking forward to our vacation and wanted to fall in love with this historic hotel. Unfortunately it was not a great experience.
The view from the window and balcony was lovely - overlooking the rest of the property and the river. We also enjoyed the onsite Italian restaurant, Basilico.
Our room had very outdated in radiator heating with a thermostat that could not be shut off (probably from the original build in the 80s?). On our second night we found that the heat was blowing full blast without a way to shut it off. Radiators were burning hot to the touch and anything else that close to them. We were asked by management to counter act the heat with the AC, which suggests that this was not the first time this happened and we were knowingly given this faulty room. The rest of the sleepless night was spent opening doors and windows and playing around with the AC.
Early on Sunday morning there was a fire alarm which could not be heard inside the room. Only one of us woke up to what sounded like a faint ringer - it was one of those old bells like they had at school. It kept ringing for 25-30 minutes without any announcements or communication from hotel management. Outside of the hotel there was a lot of confusion, with some guests fully dressed outside while others stayed in their rooms.
The fact that there is no fire alarm sounding inside the room is very worrying and we will be contacting the local fire inspection authority.
Allana
Allana、2 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月19日
Fantastic staff
We had an amazing stay at this hotel. We did not know it was haunted when we booked and the staff there spent a lot of time talking with us about the history and ghost experiences that guests have had there. We can’t say enough about how great the staff were at the hotel. We had a view of the water and it was fantastic.
Tracy
Tracy、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年10月18日
Beautiful!
A bit dated, but very clean and comfortable and the view was spectacular! We really enjoyed having our morning coffee on the little balcony overlooking the water!
Service was very friendly. Breakfast was basic but very fresh and tasty!
The adjoining restaurant was excellent!
Anna
Anna、1 泊の友人との旅行
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8/10 (とても良い)
2024年10月14日
Duncan
Duncan、1 泊旅行
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10/10 (最高に素晴らしい)
2024年10月13日
Xiao Kui
Xiao Kui、1 泊旅行
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8/10 (とても良い)
2024年10月9日
Aug 2024 - Great Stay
Overall a very nice stay at Inn at the Falls. Mostly there to sleep following some hiking. Room was very clean, fixtures were a bit dated. Bed was comfortable, AC was very strong in the room. Restauraunt behind the hotel was excellent, great Italian food steps away from your door.
Luis
Luis、1 泊旅行
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6/10 (良い)
2024年10月6日
Wouldn’t stay there again!
Check in was great! The Inn is dated and bedroom windows don’t open. The fire alarm went off early this morning. There was no fire and it took them 45 minutes to turn it off! No apologies and not even a good morning when we went down for the terrible continental breakfast.
Kathleen
Kathleen、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年10月6日
Michele
Michele、1 泊旅行
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8/10 (とても良い)
2024年10月2日
Very pleasant stay. However before checking out the door opened to have the room cleaned, they were very apologetic, and fortunately I was fully dressed. Restaurant was nice, good food. Breakfast as described was just a continental, pretty basic, but was fine.
Sheena
Sheena、1 泊の家族旅行
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10/10 (最高に素晴らしい)
2024年10月1日
Terry
Terry、1 泊の友人との旅行
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10/10 (最高に素晴らしい)
2024年10月1日
Clean room, beautiful.view
Gursaran
Gursaran、1 泊旅行
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6/10 (良い)
2024年9月29日
Hotel needs renovation It is tired. Restaurant is good but run seperately. Hotel staff told us we had to make our own reservation. Hotel staff just going through the motions :awn full of weeds, some liter around. Outside door to our area was broken. Steps are crumbling