The Maples Niseko

5.0 star property
Ski-in/ski-out aparthotel with spa, near Niseko Mountain Resort Grand Hirafu

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Maples Niseko

View from property
Interior detail
Fridge, microwave, stovetop, coffee/tea maker
Flat-screen TV, Netflix, streaming services
3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Ski facilities
  • Spa
  • Non-smoking
  • Laundry facilities
  • Free parking
Main amenities
  • 105 smoke-free apartments
  • Ski-in/ski-out access
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Vending machine
  • Laundry service
Feel at home
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Kitchen
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 14 of 14 rooms

Superior Studio (Level 1)

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
Sofa bed
  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Sofa bed
Premium bedding
  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

3 Bedroom Penthouse Suite

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
Sofa bed
  • Studio
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Sofa bed
Premium bedding
  • 441 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

2 Bedroom Yotei Penthouse Suite

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
2 bedrooms
  • 1560 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

2 Bedroom Suite

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
2 bedrooms
  • 732 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 4 Twin Beds OR 2 King Beds

2 Bedroom Penthouse Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
  • 753 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

Penthouse Studio

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

2 Bedroom Premier Suite

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
2 bedrooms
  • 1346 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

2 Bedroom Suite with Tatami Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
  • 1097 sq ft
  • 2 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Futon OR 2 King Beds and 1 Twin Futon

3 Bedroom Premier Suite (Dual Key)

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
3 bedrooms
  • 1733 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

3 Bedroom Yotei Panorama Penthouse Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
  • 2303 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

3 Bedroom Yotei Penthouse Residence

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
3 bedrooms
  • 2863 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Twin Beds OR 3 King Beds

4 Bedroom Yotei Penthouse Residence (Dual Key)

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
Flat-screen TV
Washer/dryer
4 bedrooms
  • 3305 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 10
  • 8 Twin Beds OR 4 King Beds

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About the neighborhood

Map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 1 min walk
  • Kutchancho Asahigaoka Ski Area - 10 min drive
  • Annupuri - 10 min drive
  • Niseko Annupuri International Ski Area - 16 min drive
  • Niseko Hanazono Resort - 29 min drive

Getting around

  • New Chitose Intl. Airport (CTS) - 118 min drive
  • Kutchan Station - 9 min drive
  • Niseko Station - 10 min drive
  • Kozawa Station - 34 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Wild Bill's - ‬4 min walk
  • ‪Shiki Niseko Lobby Lounge - ‬6 min walk
  • ‪Bang-Bang - ‬1 min walk
  • ‪% Arabica Niseko Hirafu188 - ‬1 min walk
  • ‪Musu - ‬4 min walk

About this property

The Maples Niseko

With ski-in/ski-out access, The Maples Niseko allows you more time for downhill skiing and snowboarding, plus you'll be just steps from Niseko Mountain Resort Grand Hirafu. For a bite to eat, guests can check out R Niseko, which serves breakfast, lunch, and dinner. Apartments feature conveniences like kitchens, along with flat-screen TVs and premium bedding. Skiers will appreciate access to ski storage and rentals.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

At a glance

DONE

Property size

    • 105 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
    • Guests must contact the property in advance for check-in instructions; access will be through a private entrance
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Reception is open 7 AM to 9 PM from October to June, and 9 AM to 6 PM from July to September. Guests arriving after hours must contact the property in advance to arrange check-in.
    • Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
    • Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite self parking
    • Onsite parking limited (max 2 spaces per unit)
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Close to skiing
  • Ski-in/ski-out access
  • Ski storage
  • Ski equipment rentals
  • Downhill skiing on site

Pool/Spa

  • Full-service spa
  • Spa open daily

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Cribs (infant beds): JPY 8000.0 per night
  • Children stay free (see details)

Restaurants on site

  • R Niseko

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Rice cooker
  • Toaster
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 2200 for adults and JPY 2200 for children
  • 1 restaurant
  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Toilet with electronic bidet
  • Shampoo
  • Toilet paper
  • Slippers
  • Soap
  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Luggage storage
  • Vending machine
  • Lockers available

Things to do

  • Snow sports gear
  • Snowboarding on site
  • Pilates classes on site
  • Sledding nearby
  • Snowshoeing nearby
  • Snowmobiling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 105 rooms
  • 6 floors
  • 2018 buildings

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.

Dining

R Niseko - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children
  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed on Thursday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for JPY 8000.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided every 4 days.

Also known as

Maples Niseko Hotel Kutchan
Maples Niseko Kutchan
The Maples Niseko Kutchan
The Maples Niseko Aparthotel
The Maples Niseko Aparthotel Kutchan

Frequently asked questions

Does The Maples Niseko offer free cancellation for a full refund?
Yes, The Maples Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maples Niseko?
Sorry, pets aren't allowed.
Is parking offered on site at The Maples Niseko?
Yes, there's free self parking. Onsite parking is limited (max 2 spaces per unit).
Is airport shuttle service offered by The Maples Niseko?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Maples Niseko?
Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at The Maples Niseko and nearby?
Have fun with onsite winter activities like downhill skiing and snowboarding. Additional recreation onsite includes Pilates. The Maples Niseko also has a spa.
Are there restaurants at or near The Maples Niseko?
Yes, there's an onsite restaurant, R Niseko.
Does The Maples Niseko have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.
What's the area around The Maples Niseko like?
The Maples Niseko is a short 1-minute walk from Niseko Mountain Resort Grand Hirafu and 10 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very family friendly hotel
Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.
Tan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best service in any hotel I’ve stayed in
Incredible service, absolutely faultless the entire time, this might be a 3 star hotel but it felt like a 4 star hotel with 5 star service.
Christopher, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

gianpaul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Hardi, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Large condos. Really relaxing. Ski in ski out
ALAIN, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Maria, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Judy, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Easy access to hirafu ski lift. A lot of shops for eating
Hangkun, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location, truly ski in ski out, fantastic staff.
Pui Shan, 3-night family trip
Verified Expedia guest review

6/10 Good

Booking ski/snowboard lessons with the hotel
Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

All was great at the Maples.
Ray, 5-night family trip
Verified Expedia guest review

8/10 Very Good

no breakfast service
byoungho, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great location!
Great location and service! Wish they had an Onsen but otherwise perfect!
Michael, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good
Tsz Ho, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Luxurious room
Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Michael, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
Seok Yee, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Vivian Yee Nin, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Wei Kiat, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Gillian, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
DATO WONG LAI, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.
Verified Expedia guest review

8/10 Very Good

Mee Yee Chloe, 6-night family trip
Verified Hotels.com guest review

General property information

Travelers Say
"2 nd time staying in this hotel, perfect ski in ski out setting and location, staff are responsive,90% of front line staff speak native English"
Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
3.0