The hotel is in a very central location, especially convenient if you go to U Penn. The lobby is very beautiful and the Co Op restaurant that is inside the hotel has a cool vibe. The food is fine, not exactly spectacular, it is just convenient that you can have any meal from breakfast to dinner and even drinks right at the hotel. The waitresses at Co Op are also very friendly and nice. I can’t say the same for the other hotel staff I interacted with. I wouldn’t say they were rude, but certainly I wouldn’t define them as welcoming either. I think that when you work in hospitality a smile, extra patience, a friendly and helpful attitude need to be an integral part of your job and I didn’t feel that was the case with the people at reception I interacted with. Finally, the room was not very clean and certainly in need of TLC: the walls of both the room and bathroom were stained and the paint chipped, the furniture in the room was also chipped and stained with spilled coffee that seemed to have been absorbed into the wood. I really like the clean and minimalistic decor, but the condition of the room needs attention.