Hotel itself is modern clean and comfortable. The service at the front desk terrible. As a woman waiting next in line to check in a family of 4 at 11pm, the desk staff allowed a tour guide with a fistful of 20 passports to push in front of me even though I was clearly next in line, and then another man step in and get served in front of me again. I could not believe my eyes when another male tried to push in front of me from the side of the desk and the checkin man went to let him push in. I had to step up and say to the person pushing in “no way is this happening again, I have had two men push in front of me already, I was here waiting before any of you and it’s not happening again. You will wait your turn. Only then did the The checkin staff sheepishly take my passports to commence checkin. It was extremely rude and poor by the reception staff to let 3 men push in front of a woman and her family.