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TORTUE HAMBURG

Boutique hotel with 3 restaurants, near Miniatur Wunderland

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Double Room Grande | Premium bedding, down comforters, free minibar, in-room safe
Lobby
Room amenity
3 restaurants, French cuisine
3 restaurants, French cuisine
TORTUE HAMBURG offers an elegant retreat in Hamburg City Center, close to iconic landmarks like Hamburg City Hall and Miniatur Wunderland. Relax on the inviting terrace or indulge in French cuisine at one of three restaurants, then enjoy a drink at one of five bars.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 5 bars/lounges
  • Breakfast available
  • Valet parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is ￥28,564
￥32,185 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room Classique

Double Room Classique | Premium bedding, down comforters, free minibar, in-room safe

Double Room Classique

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Petite

Double Room Petite | Premium bedding, down comforters, free minibar, in-room safe

Double Room Petite

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Grande

Double Room Grande | Premium bedding, down comforters, free minibar, in-room safe

Double Room Grande

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite | Premium bedding, down comforters, free minibar, in-room safe

Petite Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment | Premium bedding, down comforters, free minibar, in-room safe

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Interior

Fraser Suites Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 869 reviews
The price is ￥23,586
￥25,237 total
includes taxes & fees
Jul 20 - Jul 21
Fraser Suites Hamburg
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About the neighborhood

Map
Stadthausbrücke 10, Hamburg, 20355

What's nearby

  • Hamburg City Hall - 6 min walk - 0.5 km
  • Miniatur Wunderland - 13 min walk - 1.1 km
  • St. Pauli Piers - 15 min walk - 1.3 km
  • Elbe Philharmonic Hall - 16 min walk - 1.3 km
  • Reeperbahn - 16 min walk - 1.4 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Lübeck (LBC) - 64 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Dammtor Station - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rodingsmarkt U-Bahn - 4 min walk
  • Gaensemarkt U-Bahn - 7 min walk

Restaurants

  • ‪Kimchi Guys - ‬2 min walk
  • ‪Edelcurry - ‬1 min walk
  • ‪Public Coffee Roasters - ‬3 min walk
  • ‪Rheinischer Hafen - ‬3 min walk
  • ‪Kardelen - ‬4 min walk

About this property

TORTUE HAMBURG

TORTUE HAMBURG puts you in a great location, within a 15-minute walk of Miniatur Wunderland and Hamburg City Hall. Guests looking for a bite to eat can check out brasserie, one of 3 restaurants, which serves French cuisine. Other highlights at this boutique hotel include 5 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.

Languages

English, German

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (EUR 39 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 3 restaurants
  • 5 bars/lounges
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie - This brasserie specializes in French cuisine.
JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.
Chez l'ami - This fine-dining restaurant specializes in French cuisine. Open select days.
Bar noir - Onsite bar. Open daily.
Jardin TORTUE - Onsite rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 55 for adults and EUR 19 for children

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Valet parking costs EUR 39 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Does TORTUE HAMBURG offer free cancellation for a full refund?

Yes, TORTUE HAMBURG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at TORTUE HAMBURG?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at TORTUE HAMBURG?

Yes. Valet parking costs EUR 39 per day.

What are the check-in and check-out times at TORTUE HAMBURG?

You can check in starting at 4:00 PM. Check-out time is noon.

Is there an onsite casino at TORTUE HAMBURG?

No, this hotel doesn't have a casino, but Casino Esplanade (10-min walk) is nearby.

What is there to do at TORTUE HAMBURG and nearby?

TORTUE HAMBURG has 5 bars.

Are there restaurants at or near TORTUE HAMBURG?

Yes, there are 3 onsite restaurants, featuring French cuisine.

What's the area around TORTUE HAMBURG like?

TORTUE HAMBURG is in Hamburg City Center, a short 2-minute walk from Stadthausbrücke S-Bahn and 14 minutes' walk from Miniatur Wunderland.

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TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Ambience
Brasserie

What guests liked

  • Breakfast was a highlight with excellent options and great service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great hotel
2-night trip

10/10

Super nice hotel, perfect location. Breakfast super great !!
1-night trip

10/10

Great service all around - happy to come back to Tortue in Hamburg
1-night trip

10/10

Great place to stay
5-night trip

10/10

Beautiful hotel amazing breakfast
2-night trip

10/10

Everyone in the staff was always super kind and very serviceminded.
3-night trip

10/10

This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
3-night trip

10/10

The staff went over and above helping us figure out rental car replacement issues - they were great!
2-night trip

10/10

Once again - excellent stay. Best hotel in Hamburg.
1-night trip

10/10

Best of the best - Tortue offers a unique and close to all the best of Hamburg experience We would recommend everyone to stay at this lovely hotel, staf is amazing & will gesture you a pleasent stay
4-night trip

10/10

Amazing hotel. We will be back!
3-night trip

8/10

The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
2-night trip

10/10

really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
1-night trip

10/10

Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.

10/10

Nice hotel in the center of Hamburg. Excellent service and beautiful rooms. Breakfast is really good as well
1-night trip

10/10

Warm and cosy place ! Amazing staff!
1-night trip

10/10

Excellent service level alltrough check in to the check out. High service level from experienced staff in the brasserie restuarant and exellent breakfast offer. One of the best high level hotel offers in Hamburg at the moment.
2-night trip

8/10

Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
2-night trip

10/10

We liked the architecture of the building with a court space, the bronze turtle at the entrance and the shower space in the room. The brasserie where we dined overlooks the court and it was a good option during the summer. the breakfast area is also quite pleasant. The breakfast menu is a little heavy on the egg side and the cake choices in the vitrine were not promptly replenished when out of available slices.
1-night trip

10/10

We really enjoyed our short stay at Tortue. Very impressed with location of hotel. The finish of the lobby, brasserie and room were outstanding. Nice touches like complimentary mini bar. The staff were always extremely pleasant and helpful. The on site Bar Noir had very nice cocktails and it was lovely to sit out on the terrace in the evening. Pricing was fine, much like any other hotel bar. The one anomaly was a surprise €12 bottle of water which I thought was excessive. Overall I’d highly recommend this hotel for a short break
1-night trip

6/10

We stayed at this hotel for 4 nights. On the first night the fire alarm went off at midnight. We stayed 20 minutes downstairs. The next day when we asked what happened they explained it was a false alarm and no apology was given to us. Great quality breakfast but extremely slow. It's served à la carte, so you have to wait forever for them to bring you what you ordered. Comfortable, clean rooms and attentive staff.
4-night trip

4/10

Really enjoyed our stay at the time. However, upon check-in hotel took a deposit on my card which was due to be refunded at checkout. In spite of paying in full upon departure i am still waiting on a refund of this amount almost a month later. Hotel has assured me that it has been credited back but this hasnt happened and have had to contact my credit card company to resolve. Due to this fraudelnt activity I cannot recommend and would not return.
1-night trip

10/10

2-night trip

8/10

1-night trip

10/10

Dejligt hotel
2-night trip