When you stay at Yutorelo Toyako, you'll be within a 15-minute walk of Toyako Hot Spring and Lake Toya. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, parasailing, and cross-country skiing. Other highlights include a snack bar/deli, free bike rentals, and a garden.
When you stay at Yutorelo Toyako, you'll be within a 15-minute walk of Toyako Hot Spring and Lake Toya. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails, parasailing, and cross-country skiing. Other highlights include a snack bar/deli, free bike rentals, and a garden.
At a glance
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Hotel size
58 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Onsite parking limited
Onsite parking includes off-street options
Free offsite parking nearby
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Transfers
Free train station shuttle
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9 AM
Coffee/tea in a common area
Shared microwave
Snack bar/deli
Traveling with children
Children's games
Toys
What to do
Hot springs
Shopping
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Safari nearby
Parasailing nearby
Downhill skiing nearby
Windsurfing nearby
Skydiving nearby
Snowboarding nearby
Services
Front desk (limited hours)
Free newspapers in lobby
Luggage storage
Multilingual staff
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Bicycle parking
Traditional architecture
Accessibility
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning (climate-controlled) and heating
Electric kettle
Sleep well
Down comforter
Turndown service
Freshen up
Shower/tub combination
Bidet
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping (surcharge)
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 10:00 PM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children
Housekeeping is offered for an extra charge of JPY 4400 per day
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
YUTORELO TOYAKO Inn
YUTORELO TOYAKO Ryokan
YUTORELO TOYAKO Toyako
YUTORELO TOYAKO Ryokan Toyako
Frequently asked questions
Are pets allowed at Yutorelo Toyako?
Sorry, pets aren't allowed.
Is parking offered on site at Yutorelo Toyako?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Yutorelo Toyako?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.
What is there to do at Yutorelo Toyako and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes hot springs. Yutorelo Toyako also has a garden.
What's the area around Yutorelo Toyako like?
Yutorelo Toyako is located on the boardwalk/promenade, a short 15-minute walk from Lake Toya and 10 minutes' walk from Toyako Hot Spring.
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Reviews
Yutorelo Toyako Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.4
Location
8.0
Staff & service
7.4
Property conditions & facilities
Popular mentions
Service staff
Breakfast
Room
Reviews
Verified
10/10 Exceptional
Oct 14, 2025
My family had an enjoyable time here!
Linus
Linus, 3-night trip
Verified
8/10 Very good
Nov 17, 2025
Big room, clean and tidy
Dinner is quite good, not much choice for breakfast, but it’s fine
Very nice staffs
Onsen facilities are nice with reasonable size
The most valuable - they offer sake at lobby for whole day. And free draft beer at dinner.
FYI, there are few stairs at lobby.
Yat Hi
Yat Hi, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2025
Amazing
Incredible staff and service. The breakfast was great. Free desserts and sake at night.
Kelsey
Kelsey, 2-night trip
Verified
8/10 Very good
Dec 17, 2023
Breakfast is good and hotel is within walking distance to Lake Toya. Twin room is big and comfortable.
Shihui Audrey
Shihui Audrey, 1-night trip
Verified
8/10 Very good
Feb 22, 2024
Excellent meals and staff
Very helpful staff and fantastic dinner and breakfast, with a great selection of amenities. The building itself could use a little smartening up in places, but for a hotel that allows pets this may be expected
A
A, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2024
A really pleasant hotel close to lake Toya. The traditional Japanese room was excellent to experience and the onsen with its both indoor and outdoor baths were phenomenal. There were other amenities such as free bike rentals to take advantage of. The breakfast buffet offered here was superb and there were a few options for restaurants in the area to walk to in the evenings.
Ryan
Ryan, 1-night trip
Verified
8/10 Very good
Dec 13, 2023
Relax and Comfortable
Hon Lung
Hon Lung, 2-night trip
Verified
10/10 Exceptional
Jun 17, 2024
Wonderful welcome
The welcome service (from 3 pm every day) was amazing. The Kaiseki dinner package was also fantastic - highly recommended.
Staff kindly assisted in reserving me a place on a bus connection when leaving.
Hot springs a little tired, and sauna in a separate section.
Ben
Ben, 2-night trip
Verified
10/10 Exceptional
Apr 9, 2025
Check-in was a little odd using a machine, but there was an employee who helped us. The nearby lake was beautiful, although we didn't have the clearest view from our room. The free sake was fun in the lobby. Breakfast was also tasty. The Japanese-style mattress (futon) could have used a bit more padding.
Kimberly
Kimberly, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2023
It is well organized traditional Japanese style hotel such as delicious breakfasts, natural Onsen(hot bath facility), many sakes, snacks and even hot bath robes. The staffs are extremely kind and well mannered. I stayed 2 nights. The hotel is not updated but maintains traditional Japanese style. When anyone wants to experience traditional Japanese culture in Hokkaido, this is the best hotel I recommend. I would like to go back.
Aileen
Aileen, 2-night trip
Verified
8/10 Very good
Jun 23, 2025
pros:
right in the middle of the main street of lake toya, very convenient.
all day free sake tasting.
pretty good breakfast.
nice indoor and outdoor onsen.
free parking.
pet friendly - saw alot of cute doggies.
children play room available.
overall very specious room.
con:
it’s summer and aircon was centralized and not working well. informed the staff and they told me to open the window and take a fan from them FOC. but i will still prefer my air conditional to work.
Qing Chang
Qing Chang, 2-night trip
Verified
8/10 Very good
Aug 4, 2023
Staffs are so friendly and kind. Unfortunately, the hotel needs renovation. 1, From check in counter, at second floor, to elevator floor has stairs and they do not have lamp ,so it was so hard to carry up our all luggage by our selves. 2, AC did not work well, so I asked a fan to put in our room. 3, Stairs to all floor is dirty and smells not good. They have very nice hot spring, free welcome drink, free Yukata rental, easy to see fire worlks from own room and so on. so I hope they improve thir facilities a little by little. 15minutes by taxi from Toyako JR station. You need to call the taxi if you want to ride. Pubrick bus only runs a few every hours.
Ayako
Ayako, 1-night trip
Verified
6/10 Good
Oct 29, 2025
Breakfast was good.
Cynthia
Cynthia, 1-night trip
Verified
8/10 Very good
Oct 29, 2025
Amenities
Jose N Munoz
Jose N Munoz, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2024
A little dated but as far as traditional it had excellent food and baths.
Michael
Michael, 3-night trip
Verified
8/10 Very good
May 4, 2024
Nice traditional japan style
Shumin
Shumin, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2022
This a beautifully designed hotel. Great ambiance.
The staff are extremely courteous and efficient.
Great find.
Walter
Walter, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2024
The pillows are a bit hard
Yuk Yi Laura
Yuk Yi Laura, 2-night trip
Verified
10/10 Exceptional
Oct 24, 2022
Much better than I expected, nice room and lobby
Much better than I expected, the room is looking good and spacious. The dinner it is not better. But if you wanted there are a few restaurants near the hotel. The shampoo and body soap are heavily diluted, it takes over 10 taps to wash my hair.
LO
LO, 1-night trip
Verified
6/10 Good
Jun 19, 2024
The property is old and does not looks as nice as the picture on the reservation site shows. Definitely it needs renovation.\
The dinner kaiseki was below expectation for the money.
It seems to allow pets. A guest couple brought a dog and let bark all morning when I retied to relax and enjoy the morning bath.
Sung
Sung, 1-night trip
Verified
6/10 Good
May 3, 2024
Disappointed
So noisy, and not comfortable at all, the building may be old, so dark